レビュー (3,311)

総合評価
4.7
評価レベルごとの件数
  • 評価の90%は5つ星です
  • 評価の6%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の2%は1つ星です
2018年2月3日

Great app! Nick was always ready to help. I just had so much going on with other things I could not fully take the time to figure it out. Great customer service and experience!

Your Fashions For Less
アメリカ合衆国
アプリの使用期間:2日
2021年11月10日

Code is hard to remove from store. Shogun support doesn't help you if you deleted their app. PageFly is MUCH MUCH better and user friendly.

Natuurlijk Presteren
オランダ
アプリの使用期間:約2ヶ月
Shogun Labs, Inc.が返信しました 2021年11月10日

Hi, Jochum.

Thank you for your review and for your feedback. I'm so sorry to hear that you are having a negative experience with Shogun.

I've reviewed this case and can see that you got in contact with us on Nov 5th at 7.47am (GMT), and our team did get back to you about a minute later. Unfortunately, we did make a mistake with the information that we sent in this email, providing details on removing code from your theme rather than your product pages - I apologise on behalf of the team for this. We didn't hear back from you but would love the opportunity to make this right with you.

Shogun will not remove code from your product pages when you uninstall the app from your store - we believe that you should be able to continue to benefit from using your pages even when you do not have an active subscription to Shogun. We offer the ability to "revert" the import of your pages that will remove Shogun code from your pages, but we wouldn't do this automatically so you don't lose your work.

My colleague is following up with you by email at the moment with instructions on how to remove the Shogun code from your product pages with Shogun uninstalled on the store. We would be happy to aid in the removal of this code, too, please just let us know if you would like us to do so.

Thank you - we look forward to hearing back from you and hope to make this a better experience!

Karl | Manager, Technical Support

2020年6月16日

Justine provides very good customer service, very quick reply always. He himself deserves a 5-star. :)

Homhum
アメリカ合衆国
アプリの使用期間:約1ヶ月
Shogun Labs, Inc.が返信しました 2020年6月16日

So glad to hear that Justine could help you out, Miranda! I've passed along your kind words to Justine! Thank you for leaving us a review. Let us know if there is anything else that we can help you with!

Karl | Team Lead, Technical Support

2022年1月11日

why isnt it possible for a free version anymore for just a frontpage? I installed it on another shop and there it was free when I only used it for the frontpage??

ShiRious
デンマーク
アプリの使用期間:約1ヶ月
Shogun Labs, Inc.が返信しました 2022年1月11日

Hey there, Thanks for the feedback.

I have reached out to you via email so I can share more information and help answer the question for you.

Please don't hesitate to reply back to me via email and I'll be happy to assist you.

Sweetan | Team Lead | Support
Shogun Page Builder

2020年3月19日

Love this page builder app. Every easy to use and set up and affordable. Their support team is very nice and they get back to you quick. They'll send personalize videos on how to do something if you run into any problems.

WaterlessCookware
アメリカ合衆国
アプリの使用期間:1日
2019年12月16日

Compared to most SHopify themes that have limited personalization options, Shogun is great. Quite pricey but worth it in most cases. I am only facing 1 issue: i am currently customizing a paid Shopify theme, and everything works perfectly besides previewing product pages/product descriptions edited in Shogun. I was told that they will appear once i pay the theme, but i will wait until i am certain about the theme before spending 180 USD. Customer service is quite good, quick and responsive. A pity we cannot use the app to customize homepages also! :)

Rokai
スイス
アプリの使用期間:約1ヶ月
2017年1月23日

This is a very useful tool if you want to have nicer looking pages and you are not prepared to code or hire a coder. It has many features which you can use (without any technical skills) to create professional looking pages. Recommended!

Hkpomefresh
中華人民共和国香港特別行政区
アプリの使用期間:約1ヶ月
2019年12月16日

We've only just begun using this app but the available formatting and functions is impressive and not like anything else we've used before (especially while on the Magento platform). We are looking forward to exploring all capabilities in the new year.

Billini
オーストラリア
アプリの使用期間:約2ヶ月
2018年1月6日

Customer service is hands down THE BEST!! Even at 1:30 in the morning !! Nick ROCKS!!

Lazuli Organics
アメリカ合衆国
アプリの使用期間:1日
2023年10月24日

Buggy app and doesn't function well with most themes and there's no chat support.

Dash Square
インド
アプリの使用期間:約1ヶ月
Shogun Labs, Inc.が返信しました 2023年10月30日

Hey there, Paras. Thanks for taking the time and sharing your feedback with us.

I am sorry to hear that you faced issues while using Shogun.

I think I was in a conversation with you previously with respect to your Shogun plan. I requested to reinstall the app so I could assist you further with the plan, however, I didn't hear back from you.

That was the only support conversation I could locate. Having said that, if there was something buggy with the editor we would love to gather additional information so that we can resolve the same for you.

As far as the themes are concerned, while Shogun works and is compatible with all the themes, we do recommend checking the themes from the Shopify theme store.

Also, we don't have the chat support on our base plan. Our chat support is available on specific plans, but our email support is equally fast.

Having said that, I can understand the concerns and I'll be happy to understand the issue with the app or the theme further. I reached out via email so that I can connect with you further. I haven't heard back from you yet. I also tried to reach you via phone but wasn't able to connect.

If you could reply back to me I will be happy to assist you further.

Thanks for your support and understanding.

Sweetan | Client Services
Shogun Page Builder