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Advertising Free Plan but after you install the app you are forced to choose a paid plan. This is not right.
Hey there,
I'm so sorry to hear that you've had a negative experience with Shogun Page Builder.
I can see from your comments that there may have been some frustration with our current plans. I can see that you're interested in experiencing the free plan, but can see that this is not available for your store. Stores that are already subscribed to a plan are unable to adjust to the free plan at this time. This is by design as the free plan only allows for a single page, and any other plans that are selected would provide many more pages. If a client on the Build plan were to change to the free plan, their pages would be locked and this could cause a poor experience.
I tried to reach you on the phone but received a message that the number is not currently accepting calls. I've sent you an email as well :) You can followup with me there and we will do our best to ensure that your experience doesn't remain a negative one.
I look forward to hearing back from you soon.
Kalen | Team Lead, Support
Shogun Page Builder
pretty impressed by the quick resolutions the team provides..i was interacting with Sweetan.
so far so good. seems like a better option than the other page builders..
Thank you so much for leaving us a review, Rahul.
It was great to communicate with you and I am very glad to hear that I could help answer the questions. We also appreciate the honest feedback and are happy that your experience with Shogun has been a positive one.
We'll look forward to assisting you again in the future. 😊
Sweetan | Client Services
Shogun Page Builder
Excellent Support, extremely helpful. Sorted out my issues in minutes. Would recommend for product pages.
Hey there! Thanks for the review.
Please let us know if there's anything we can help with.🙂
Sweetan | Team Lead | Support
This is a strong app. You need a decent understanding of css and html to get value out of it but the app is reliable, robust, and bug free. Good support by email.
Here's a look at the page we made with it www.riversol.com/pages/sensitive-skin-resources.
Beginner friendly page builder. had some minor issues first starting out. Later they made the interface way better and more clear. Couldn't wish for a better customer service, respond immediately and solved every problem I had!
Hey there, Jesse! Thank you so much for taking the time and sharing your experience in the form of this review. 😊
I am happy to hear that you are finding the updates to our interface helpful and clear. Our support team is always happy to assist and answer questions for you. Please don't hesitate to write back to us if you bump into any issues. We'll be here to assist you. 🫡
Sweetan | Client Services
Shogun Page Builder
Excellent tool! THIS is what Shopify has been needing to for sooo long! Buy it now, you will not regret it!
What a super addition to Shopify!.....until Shogun, I couldn't add anything extra to my template outside what was coded. I was able to add some neat marketing tips to my shop. I can't wait for more add ons to Shogun so I can have more freedom to make changes as needed.
Margaret Rose Designs
The Shogun App is good to handle and has a fast support! We had some problems with a bug and the support team was able to fix it within a few hours. So 4 Stars are adequate
Thank you for your honest review! Really appreciate the feedback, definitely understand that bugs can sometimes affect your experience with Shogun - hopefully we'll have a chance to prove ourselves. :)
Let us know if you need any further help!
Karl | Team Lead, Technical Support
-Update-
I love it! It is making it easier for me to revamp our website. Shopify's page editor is so limited.
The templates are so useful. Very easy to use.
Great product, even greater technical support. Very intuitive, allows for quick edits, tests & quick deployments. It truly offers an easy way to design responsive/converting user shopping experience, it achieves all of that, without the over complicated & drawn out technical processes. This product is a must for anyone w/ Shopify store.
Hello there! Thank you so much for leaving us a review.
We are happy to hear that Shogun has been able to help you design responsive and converting shopping experiences for your users. It was designed to be easy to use without any coding knowledge. We sincerely appreciate your honest feedback. Thanks! 😊
Also happy to hear that our support team could help. Thank you for your recommendation. It inspires us to offer you the best experience.
Let us know if there's anything we can help with in the future. 🙂
Sweetan | Team Lead | Support
Shogun Page Builder