レビュー (3,311)

総合評価
4.7
評価レベルごとの件数
  • 評価の90%は5つ星です
  • 評価の6%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の2%は1つ星です
2023年6月14日

Most of the similar apps offer a free trial including a limited amount of pages such as 1-3. This app advertises a free plan but once you download it there is actually no free plan with pages included. You can build as if you're playing a game but cannot publish anything to test it out without one of their paid plans. Just thought that should be disclosed. In case you may be considering another app that allows 1-3 published pages before you have to upgrade.

Tavi Fashion
アメリカ合衆国
アプリの使用期間:10分
Shogun Labs, Inc.が返信しました 2023年6月15日

UPDATE - Jun 15
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Hi again, Vonzedric!
I tried to connect via the contact number we had on your account, but I wasn't able to get in touch with you or the team. However, I have followed up via email so that I can get in touch and hopefully resolve the misunderstanding.

I'll look forward to hearing back from you.
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Hi there, Vonzedric! Thanks for taking the time and sharing your feedback with us.

I am sorry to hear that you felt we advertise a free plan but don't offer a free plan with pages. The free plan active on your account allows you to test pages and publish 1 page. We offer a further 10 days of the free trial if you wish to explore and test our other plans with more features, access to more pages that you can publish, and access to other elements we offer.

I see we didn't receive a support request to clear any misunderstandings around this, but my apologies for the inconvenience.

My colleague has reached out to you via email and I have reached out in a separate thread with more details. You can reinstall the app to test the free plan or use the free trial and I'd appreciate it if you could reply back to us.

I'll look forward to hearing back from you soon.

Thanks for your support.

Sweetan | Client Services
Shogun Page Builder

編集日:2020年7月22日

I want to add our blogs to different pages. Why is that so difficult? This allows you to arrange different page elements but not truly build a page "without limits" as advertised. They have reached out to me about a possible work around so I have updated my review. Not sure if it will work for us but I really appreciate them contacting us.

Biggs Ltd
アメリカ合衆国
アプリの使用期間:7分
Shogun Labs, Inc.が返信しました 2020年7月22日

Hi John,

Thank you for taking the time to leave your honest feedback for Shogun and for your time with troubleshooting and listening to our response - we really appreciate the feedback that you have regarding the product - we put all this to good use when deciding on new features/improvements.

I'm really sorry to hear that you had a negative experience with editing blog articles, and am glad to hear that Charles could help you turn it into a slightly better experience.

Please do let us know if there is anything else that we can do to help, we strive to make sure every customer experience is the best possible.

Karl | Team Lead, Technical Support

2023年7月12日

it seems it doesnt work to edit a page you have already built. I unistalled it,

wine2box
チリ
アプリの使用期間:6分
Shogun Labs, Inc.が返信しました 2023年7月18日

Hi there, Sergio! Thanks for taking the time and sharing your feedback with us.

I apologize for the inconvenience that has led to the decision of uninstalling our app.

You can surely edit your existing pages with Shogun by importing the pages to our app and then using our drag-and-drop elements. You can even create theme sections to display content created within Shogun to be displayed on the existing pages via the theme editor.

We'd be happy to look into the issue for you and assist you further.

I see my colleague, Justine reached out to you via email with information on how to achieve this and I have also followed up with you to learn more about the requirements.

If you could reply back to us, we'd be more than happy to help you and set things up.

I'll look forward to hearing back from you soon.

Sweetan | Client Services
Shogun Page Builder

編集日:2023年8月16日

Compared to other page builders that I have tried this one is complete trash! You can't even use all the features unless you pay for it. Not even if you want to create only one page. Seems like a complete money grab.

Update: Because of the limited features in the free plan you are not able to fully test the app. The app did not have the features that i needed.

BrandCopy
アメリカ合衆国
アプリの使用期間:6分
Shogun Labs, Inc.が返信しました 2023年8月16日

-----UPDATE-----
Aug 17, 2023.

Hi again, Kyree. I see you updated the feedback and the review and I wanted to write back here as I haven't heard back from you on the email I sent.

The Free plan is limited and we highlight the same on our pricing and app listing so that our users are aware of the features the plan offers. I am looking forward to learning more about what feature were you looking to use and were not able to.

We also offer 10-day of free trial on all our paid plans if you wish to test more features or fully test the app. I wasn't able to locate any support conversation about the missing features as that would have allowed our team to help you understand the plan or the features better and I also noticed that our app was only installed for less than 5 minutes.

We appreciate the feedback from our users as that helps to improve the app and I would appreciate it if you could reply back to my email and share more information about what was missing from the Free plan that you were looking to use

Thanks!
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Hey there, Kyree! Thanks for taking the time and sharing your feedback here.

I was taking a look at your account and noticed that our app was uninstalled within 5 minutes of it being installed and I was a bit curious to learn more about what feature were you looking to use and were not able to.

Our Free plan is limited and is more of a way to test the app and see how it works for your requirements. Our plans do mention that the Free plan comes with 1 published page with Limited templates, but it does offer the basic page-building elements to get you started.

I am sorry to hear that you felt the Free plan wasn't up to your requirements. However, I did want to understand the use case further on what exactly were you looking to create and wasn't able to as that would allow us to look into this further and assist you better.

I have also reached out to you via email to understand this further and we'd greatly appreciate it if you could reply back to us.

Thanks for your support.

Sweetan | Client Services
Shogun Page Builder

2020年9月28日

App doesnt work. Tells you to add "category" but nothing populates. Couldnt get past the initial setup, tried multiple browsers/machines.

Hakew Pets
アメリカ合衆国
アプリの使用期間:5分
Shogun Labs, Inc.が返信しました 2020年9月28日

Hey Vincent,

I've reached out to you via phone but was unable to reach you at this time. I've sent you an email as well.

We're so sorry to hear that you're experiencing an issue with Shogun Page Builder and we want to get that fixed as soon as possible so you can enjoy all of the features of our app!

It sounds like you may be experiencing a delay in syncing of your pages/products or potentially it's an issue with javascript in the theme not allowing our editor to populate. I'm confident that we can resolve the issue quickly if you were willing to give the app another chance.

If you are willing to, please re-install the app and let us know and we can look into that issue right away.

We're also happy to jump on a call if you'd prefer. Let us know the best number we can reach and a timeframe that works for you and we will do our very best to accommodate.

Thanks so much and looking forward to hearing back from you!

Kalen | Team Lead, Support
Shogun Page Builder

2019年9月17日

I love how easy is to use the app and to build my website. I highly recommend this app, especially if you will create yourself without an experienced builder. Giddy up

The Religion Store
カナダ
アプリの使用期間:2分
2018年10月10日

Amazing tool for easily customizing blogs, pages, products etc., without the need to know HTML or liquid. It's helped take my site to the next level!

QuizRunners
カナダ
2019年5月13日

Great app! Learned how to use it rather quickly - and when I was having trouble, I simply reached out to their support team. Jana was simply excellent, and the assistance was second to none!

Tribal Envy™
アイルランド
2019年7月6日

so easy to use, I built my homepage and product pages with it, using it really to build a sales funnel- and great support

litemind
アイルランド
2019年3月18日

Simply the best page builder out there. It was easy to use as a beginner and I'm always blown away by what I can do now that I'm more experienced with it and coding.

Also, it is very reliable, I can always count on the pages loading and the app working.

Thank you to the team, definitely an app I'll make sure to have on every shop we build.

MYUABU
カナダ
Shogun Labs, Inc.が返信しました 2019年3月19日

Thanks so much for the great review. Reliability is in our DNA. More than just a Shopify app, Shogun is a full bodied software company. There is a 14 person (and growing) in-house engineering team to make sure the app is performing at client expectations. Reach out if you ever need anything (support@getshogun.com). - Nick (Cofounder)