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These guys are great. I had an issue with video play on mobile and they jumped right on it. escalated it and got a solution within 24 hours. Love Shogun!
So glad to hear that we could provide a solution so quickly! I'll pass along your comments to the whole support team :)
Kalen | Team Lead, Support
Shogun Page Builder
Probably the best Landing Page Builder I've ever used! I've used everything from Click-funnels, Leadpages, Thrive themes, etc...
This is by far the best. And it allows for advanced options such as custom HTML and javascript as well!
My only note is that although the customer support is AMAZING, they don't have a technical team that is ready to help you troubleshoot the more technical problems.
But other than that, 24 hour response rate, and very polite.
Phenomenal support! Sweetan from Shogun helped me massively with his accurate, timely and proactive emails. I'm honestly impressed.
Thanks for leaving us such a wonderful review, Tim ❣
We sincerely appreciate the kind words and are happy to hear that you are having a great experience with Shogun and our support team.
It was great to communicate with you and we'll look forward to assisting you again in the future. 😊
Sweetan | Client Services
Shogun Page Builder
Customer service is some of the best I've ever experienced. Prompt, helpful responses and they go the extra mile to solve your problems. Highly recommended.
Glad to hear that the team could help you out! Thanks for taking time out of your day to leave us a lovely review! Will be sure to pass on the kind words to the team.
Karl | Team Lead, Technical Support
Support is great! They responded quickly and dealt with problems quickly. thanks a lot
This is an absolutely fantastic website design app!! Easy to use and intuitive, we have been able to completely transform the look and feel of our entire store with their amazing templates. Also, Shogun's customer service is amazing! Anytime we have asked a question they have come back to us immediately and have helped us every step of the way. Fact: if you want to create an extremely professional looking website that is easy to implement, look no further than Shogun.
Best drag and drop builder out there. Nick, one of the founders, is very involved and actually cares that things work for you. Highly recommend it.
On top of it all, this builder will actually let you KEEP YOUR PAGES even after cancelling the subscription. Most important feature!
Good app but there's some basic functionality missing. Not being able to have 5 evenly-spaced columns is frustrating.
Edit: A+ For customer service, After leaving the above review customer service reached out before I had even finished the current task with a workaround.
UPDATE - It was great to connect with you Ryan and I greatly appreciate the kind words. 😊 I'll be sure to share the feedback with the entire team.
Thanks for trying the workaround. However, I do want to assure you that we value your feedback and suggestions as it helps us to offer you nothing but the best experience, and we'll continue to work on improving Shogun for you.
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Hi there, Auski team! Thanks for leaving us a review.
I am happy to hear that you find Shogun to be a good app. However, I can also understand your frustration while not being able to create 5 equal columns.
This is due to how the grid-based layout system works in page design. Shogun's column element is based off a 12-column system that is an industry-standard. This means odd column numbers that do not divide equally into 12 can not be equally spaced.
However, I was trying to locate a recent conversation about this request and I wasn't able to. We could have definitely shared more information and a workaround that may have helped to achieve this.
I am reaching out to you via email and will look forward to hearing back from you.
Sweetan | Client Services
Shogun Page Builder
Easy to use and great customer service if u ever have a question. Answered me on a Saturday within 3 min via email! Super impressed.
Had a problem with admin rights, got a response by the support team within minutes - problem solved.
Thanks for leaving us a review, Miriam!
We are glad to hear that our support team was able to resolve the issue within minutes. We'll be happy to assist you and answer any questions in the future as well.
Please don't hesitate to reach out to us again. 😊
Sweetan | Client Services
Shogun Page Builder