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We've been using Shogun for 3 years and we have always found it easy to use and the support is really quick and helpful!
Thank you for your review! Glad to hear that the team could help you out!
Karl | Team Lead, Technical Support
A very powerful app that allows you to create beautiful landing pages. Highly responsive technical support.
So glad to hear that you've had a good experience. Please just let us know if there is anything we can do to change your 4-star review to a 5-star one :)
Kalen | Team Lead, Support
Shogun Page Builder
www.SAFAYA.de the creative team is very Happy with Shogun :) we love it
I am upgrading my review from 1 star to 4. Since I left my review I've spoken to two Shogun experts who got in touch to show me how to achieve the looks I was after. They have been a great help. They were also magnanimous enough to accept all my feedback about how fiddly things are and how unintuitive it can be. However, they convinced me that once you know what you are doing, you can build great pages. My issue was that I was in a rush and tried to figure things out myself and this was an accident waiting to happen..! So my advice to anyone reading is: it is a great tool capable of great things but alIow yourself some time to train on the basics before you get stuck in. Don't be like me, basically..
Hey Tim,
Really sorry to hear about this experience with Shogun Page Builder. We want to provide a streamlined page building experience and from your review, we can see that we didn't quite hit the mark.
We're always looking to improve and your feedback goes a long way in allowing us to do so. You mentioned that there were some functionality problems while dragging blocks onto the page and that you're unable to modify the layout sizes and proportions. We took a closer look at your pages to replicate your editing experience and found a few things that could be contributing to that frustration.
I'm passing along all of your feedback and comments to my development team for review, but I wanted to do everything I can now to help improve your experience. I've sent you an email and chat with a detailed video that I believe can help to improve your Shogun experience :-)
We've also tried to reach out to you on the phone and would be delighted with the opportunity to discuss this more.
Thanks so much for the opportunity to turn your experience around and we hope to hear from you soon.
UPDATE:
Thanks so much for updating your review! We're so glad that we had the chance to connect with you and help to get things working right. Please do reach out to us with any further questions. We're here 24/7 to help :-)
Kalen | Team Lead, Support
Shogun Page Builder
Great customer service. Fast, efficient and personal. Even I as a complete beginner in building websites can do it:)
Hi there, Thank you so much for leaving us a review.
That's the beauty of Shogun's easy-to-use, drag-and-drop elements. They allow you to build and design amazing pages. I'm glad to hear that our support team was able to help.
Please let us know if there's anything we can help with in the future.
Sweetan | Team Lead | Support
Shogun Page Builder
Best site design platform on Shopify. Many areas to improve upon, but overall beats out the rest of the apps available. I foresee them, with their great team, continually improving upon the app though, so I will remain a happy customer! :D
Hi there! Thank you for the review. We appreciate the kind words and the feedback.
We are glad to hear that we could offer such a positive experience to you and we'll continue to do the same.
Please let us know if we can help with anything else. 🙂
Sweetan | Team Lead | Support
It takes some time to learn how to use Shogun - but ones U do - it works pretty good. I would love IF Shogun would work on simplifying stuff even further, especially i miss the option to drag and drop pictures on the website in one take....
Good general product with an excellent support team - always very helpful and quick to get back to me.
We appreciate the honest feedback, Ben! Thank you so much for leaving us a review. I'll be sure to share this with our entire team and we'll look forward to assisting you again. :)
Sweetan | Client Services
Shogun Page Builder
Shogun gave us far more control over the look and feel of our Shopify pages than we otherwise could have achieved. They also offer quick an top notch support.
Whilst we feel it is the best page builder too in the app store, there is still some way to go to match the capabilities of page builders on other CMS platforms.
Hello, Shogun takes a long time to load when I make a change, sometimes even 3 to 4 minutes to loading, it takes me a long time. What can I do to reduce the loading time? I have a good computer and a good connection. Sincerely.
Thank you for your review, and for your feedback! It really helps us improve. My colleague, Sweetan, has reached out to you with more information on resolving this issue that you're having so we can help you with this :)
Karl | Team Lead, Technical Support