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I was seeing some issued within my Shogun app editor following a recent theme update. The Shogun team was able to pinpoint the issue within the code and solve the issues in a timely fashion. (Just in time to start working on creating a new landing page!) They were clear, courteous and quick. Thanks again!
Hi there, Kim! Thank you for leaving us a review and providing us with your honest and valuable feedback. 😊
We are happy to hear that we could help. We take great pride in serving you and we'll continue doing that in the future as well.
Thank you so much for your support.
Sweetan | Client Services
Shogun Page Builder
One of the most important things is shogun's customer service, they are always very attentive, patient, respectful and fast in solving any problem
Thanks so much for leaving a review! I'm very happy to hear that you've found our support to be an important part of the Shogun experience :) I will pass along your comments to the support team!
Kalen | Team Lead, Support
Shogun Page Builder
Kalen helped me quickly solve an issue on one of our landing pages. He was fast and thorough in his response and took the time to create a quick tutorial to help which was greatly appreciated!
Thanks so much for the kind review! We're always happy to help :)
Kalen | Team Lead, Support
Shogun Page Builder
Powerful. Great app and even better support. Had a small issue and they jumped right on it and fixed it. Very happy.
Thank you so much for your review! Glad to hear that the team could help you out!
Karl | Team Lead, Technical Support
The app works great and saves me tons of time. However the customer support is even better than the app. I often do judge an app on the quality of it's customer service, and Shogun definitely has world class customer service.
Thanks so much for taking the time to leave a review. It was a pleasure communicating with you over email :)
Kalen | Team Lead, Support
Shogun Page Builder
It's incredible how great this app is. I'm able to do things with the site that I've wanted to try for years. I'm no longer tethered to the whims of a Shopify theme.
Shogun made my site-building on Shopify MUCH easier. As a brand-new Shopify user, I needed an app that would allow me to easily build a custom-designed site for my client. I was able to use existing HTML and plug it into the Shogun interface, while using the app's excellent styling functionality to minimize my CSS usage.
When I ran into problems along the way, the Shogun customer support was very friendly and extremely helpful, to the point of creating a test page on my site to look deeper into the issues and help me find ways to fix them and use Shogun better.
HIGHLY recommend!
Customer service was amazingly helpful! I had an issue with some fonts and the Shogun service team (shoutout to Karl) was super helpful and talked me through all of the necessary steps! Thanks!
Amazing app for page builder, specifically for our product pages! We were never able to find a theme that 100% had every section or feature the way we want it, with shogun we can just build it and be 100% happy with how the page looks!
Would like to commend Sweetan for her excellent assistance just now. Very helpful and patient when you are looking for help