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Charles helped me solve my problem immediately and pointed me in the right direction to accomplish my task. Thank you so much!
Easy editor to work with and excellent customer service. Monique solved my issues quickly and effectively!
Thank you for your review! Glad to hear that Monique could help you out!
Karl | Team Lead, Technical Support
Customer service on this app makes even the inexperienced a web developer. Lamberto was exceptional.
Thank you so much for leaving us a review and sharing your honest feedback with us.
Shogun was designed to ensure you can create and design amazing pages without coding experience. I'm happy to hear that Lamberto could help.
I'll be sure to pass along the feedback to him.
Sweetan | Team Lead | Support
Shogun Page Builder
Sweetan | Team Lead | Support
Shogun Page Builder
Good for VERY basic web development. If you are looking to make an About Us page with some more customization than Shopify offers this app is great. If you are looking to use Shogun to work with product pages then expect extremely slow page load times, very slow editing speeds if you have a moderate amount of elements on one page, and many random errors that are just glitches from the system. The A/B testing feature would be great if it actually worked but it hasn't been useful at all in seeing which pages result in higher sales. This app is almost good but after spending 100+ hours working with it I am searching for a more robust solution as I'm sick of dealing with the shortcomings of Shogun.
Hi Drew & Team,
Thank you for your review and your feedback - I'm sorry to hear that your positive experience has turned into a negative experience with Shogun. I hope that we can help you resolve any issues that you are having with the app. My colleague Justine has also reached out to you via email.
I do want to start off by thanking you for your kind words about the app. I'm glad to hear that you found Shogun useful in that sense.
Regarding your issues - in relation to the slow page load times, there are a lot of factors that go into this. Shogun is a small part of the overall loading of your page, this would include your theme components, other third-party apps and any custom code that you have. Similar to creating a page without Shogun, the more content you add to a page the longer the page will take to load - Justine has reached out with some tips and information. We take measures to improve page load speed, such as deferring scripts and lazy loading your images.
Inside the editor, there may also be slowness if there are a large number of elements as the editor must keep track of all of these elements, as well as additional information regarding their state and changes. We are aware that we have room to improve there and hope to do so in the future.
We would love to hear more about the errors that you are experiencing. Would you mind sharing more information on these? The team should be able to help resolve anything that you are experiencing with the app.
Finally, regarding the issues that A/B testing is giving you - would you mind sending us over feedback about that too? Would love to see if we can resolve these issues for you and help you understand the data better.
We really appreciate any feedback that you can give us regarding the issues that you are having so that we can help you, and we can pass on feedback to the appropriate teams for future improvement. We welcome all feedback that you may have about the app.
If you could respond to Justine, or reach out directly at support@getshogun.com we would love to help.
Thank you,
Karl | Team Lead, Technical Support
We've used the Shogun Page Builder for a couple years now, and I've definitely found it the most user-friendly. I recently had a question that their CS team responded to immediately with a very thoughtful and in-depth answer. Great product. Great service.
Hello there! Thanks so much for taking the time to leave us an honest review. We sincerely appreciate your support and your feedback. 🙂
I'm also very happy to hear that our support team could help. Please let us know if we can help with anything else.
Sweetan | Team Lead | Support
Shogun Page Builder
Great service and super speedy response time. Any time I have a query on how something works, or why something is not working the way I thought it would, the customer service is so clear and concise. Sweetan over the past week in particular has been been consistently helpful over numerous questions.
Hi there, Michaela. Thanks for sharing your feedback in the form of this review.
It was great to communicate with you and I am happy to hear that I was able to help and answer the questions for you. 😊
I am also happy to hear that your experience with Shogun has been such a wonderful one. We are always here to assist you and will look forward hear back from you again.
Thanks for your support. 🫶
Sweetan | Client Services
Shogun Page Builder
I've tested and tried just about every Page Builder App on the Shopify App store. Shogun is BY FAR the best. Shogun has been a phenomenal tool for building our website. It's easy to use, and has some great functionality for more advanced users! I would highly recommend!
Great support, quick response, efficient solutions and well explained.
For me Shogun is a perfect solution, big recommendation!
Hi there, Michael! Thank you so much for leaving us this review. 💛
We greatly appreciate the kind words and support. We are super happy to hear that Shogun has been the perfect solution for your requirements and that our team has been quick to assist.
We'll look forward to assisting you again. 😊
Thank you so much for the recommendation.
Sweetan | Client Services
Shogun Page Builder
Very happy with Shogun -- Reached out to them for some support and received feedback super fast! Amazing.
This is one of the major functions that shopify lacks - SHOGUN fills in the gap perfectly!