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Always very easy to use. I had to contact help recently as I couldnt work something out and the help received (from Sweetan) was super fast and excellent - completely solved the problem. Excellent service.
Hey there, Cora! 👋
Thank you so much for taking the time and leaving us a review. It was great to communicate with you and I am glad I could help. It makes us proud that your experience with Shogun and the support team has been wonderful. Thanks for the kind words. I will be sure to share this with our entire team. 🫶
We appreciate your love and support and will look forward to assisting you again.
Sweetan | Client Services
Shogun Page Builder
Its a great app with a great customer service! Thanks Matt for your prompt support for solving some minor issues that we had with our store.
Best service ever!!
Keep up the good work SHOGUN!
Hi there, we appreciate the kind words. Thank you so much for leaving us this review and sharing the feedback with respect to your experience with Shogun and our support team. 😊
I am glad Matt could help and I'll be sure to share this with him.
We also look forward to assisting you again in the future. Thanks for your love and support. 🫡
Sweetan | Client Services
Shogun Page Builder
I submitted several tickets and always got prompt responses from their team. Alex and Reese have been especially helpful and even took time to demonstrate things over a zoom call. I had all of my questions answered and they even took the time to show me something upcoming that I am particularly interested in. I love the app and plan to be using it for a long time.
Very knowledgeable and friendly. Will do business with again!
Hi there! We appreciate you taking the time and sharing your feedback in the form of this awesome review.
I am happy to hear that Alex and Reese were able to help and answer all the questions for you. I am also glad to hear that the learning session was useful.
Thank you so much for all your love and support. Please don't hesitate to write back to us if you bump into any issues. 😊
Sweetan | Client Services
Shogun Page Builder
I am so grateful for the help that I received to reconfigure images on a landing page. Leah was incredibly knowledgeable and quick to address the issue. She even recorded a video explaining how to fix the issue. I am extremely happy with the support!
Hi Jen! Thank you for taking the time and leaving us a review. 🎉
Leah is indeed amazing and I am glad to hear that she was able to resolve the issue for you with the recorded video that explained how to fix the issue. We appreciate the kind words and I am happy to share them with our entire team.
Please do let us know if there is anything else we can assist you with. 😊
Sweetan | Client Services
Shogun Page Builder
Incredible app to test out new page designs with amazing customer support that came to our rescue when something stopped working suddenly.
Thanks for sharing your honest feedback in the form of this review, Zach.
We are super excited to hear that you are finding Shogun to be an incredible app when it comes to working on page designs. We are working on some cool new features and we'd love for you to try them out as they are released.
I will be sure to share the kind words with our entire support team. Please let us know if we can help you with something else. 😊
Sweetan | Client Services
Shogun Page Builder
I am still learning all the features of the app, but I really appreciate the ability to create sections. This saves a lot of time in creating my pages in Shopify.
The support is super fast and very kind, and in no time my issues were resolved.
The only thing that would be nice is that for multilingual shops that already have a translation app (which is not Weglog) they can use it for translations.
Hi there, Monica! Thanks for leaving us such a nice review. 🤩
We are glad to hear that Shogun's theme sections feature has been of great help. I am happy to share the feedback with our product team.
Also, I am happy that your experience with our support team has been great. Our team is always here to assist and answer the questions for you.
And, we also appreciate the honest feedback about your requirements for a multilingual shop. Our team has been exploring more integrations and we'll be excited to share the updates with you. 😊
Sweetan | Client Services
Shogun Page Builder
We've had a great experience using Shogun. We built a beautiful homepage and landing page quickly and had great support from the customer service team. They helped us with any issues we ran into promptly and even jumped on a few video calls to take us through some training. Sweetan has assisted us a few times and was incredibly patient and knowledgeable. Their online tutorials and community posts are also a great help, thanks, guys!
Hi there, Stephanie! Thank you so much for taking the time and sharing your experience. We are very glad to hear that Shogun was helpful in designing a beautiful homepage along with other landing pages. 😊
It was really great to communicate with you and I am happy that I was able to assist you. We are continuously working on adding more help center documents and tutorials as we understand they can be super useful.
Please don't hesitate to write back and we'll be here to assist you again. 🫶
Sweetan | Client Services
Shogun Page Builder
Shogun is a great experience so far for our retail shop selling worldwide, intentionally!
We use Shogun for smooth blog page experiences and overall to build out website. The Support you receive if/when you get stuck is fast and reliable!
Hi there, Thank you so much for leaving us this review.
We greatly appreciate your honest feedback and are super glad to hear that your experience with Shogun has been exceptional. ❤️
We love your blog pages and are super happy to see that Shogun has been helpful. Our support team is always available to assist and answer the questions and we'll look forward to serving you again in the future. 🫶
Sweetan | Client Services
Shogun Page Builder
The technician was very responsive and helped me solve the problem very quickly!
Hi there, thank you so much for leaving us a review and sharing your experience.
We are very happy to hear that our support team was able to resolve the issue in a timely manner. We are always here to assist you should you bump into any other issues or have any further questions.
Thanks for your support. 😊
Sweetan | Client Services
Shogun Page Builder
Incredibly flexible. Amazingly easy-to-use. Above and beyond customer service and technical support. Major shoutout to Rhys and Alex on the tech team who not only helped solved an issue I had, but creatively managed to find an easy solve. A great product, with even greater people behind it to support!
Hey there, Justin. Thank you so much for leaving us a review and sharing your feedback.
We are super glad to hear that you are finding Shogun to be easy to use and flexible. Our support team always ensures to go above and beyond and I am happy that Rhys and Alex were able to solve the issue for you. I'll be sure to share the kind words with them and our entire support team.
Please let us know if there is anything else we can assist you with. 😊
Sweetan | Client Services
Shogun Page Builder