レビュー (3,296)

総合評価
4.7
評価レベルごとの件数
  • 評価の90%は5つ星です
  • 評価の6%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の2%は1つ星です
2024年2月27日

So throughout time Shopify has improved their landing page/theme configurator quite a bit to where add ons like this aren't necessarily needed anymore to build a terrific-looking ecommerce site. That said, Shogun is still, by far, the quickest and easiest way to drag-and-drop your way to a beautiful website. It appears that, with Shopify having a better theme editor, they are focusing more on allowing multivariate (A/B) testing for conversion rate optimization, SEO, etc.

If they had a 'lite' version that was $20 a month for those of us who like to do a quick-and-dirty change, that'd be well worth it. But the reason for the 3-stars is simply one problem: value. For small businesses who need to tightly control their costs there has to be a lot of value for almost $70/month. By the time one were to spend $2k/month for Shopify Plus, there are a better range of alternatives (like optimizely) for landing page optimization, so I'm not sure that the product fits on the upper end of the price scale.

I'm uninstalling it for now and will keep an eye out for the Dev to have the stripped down page building function as a standalone and I'd be re-subscribing if it's affordable. But as-is, it's not.

Braatzcraft
アメリカ合衆国
アプリの使用期間:7日
Shogun Labs, Inc.が返信しました 2024年2月28日

Hi there, Jason. Thanks for taking the time to test Shogun and also leaving this feedback. We greatly appreciate this as we value your feedback.

We are glad to hear that you recognize Shogun to be the quickest and easiest way to drag and drop your way to create beautiful designs. Thanks.

We were a “page builder” for a long time; however, we’ve expanded our offering to include core optimization features, including AB Testing, Targeted Experiences (personalize content to audience), SEO tools for keyword discovery, AI-assisted blog generation, and page performance monitoring.

While the entry plan pricing has increased, we’ve also added features, including our AI page designer, AI text generation features, and grid-based editing. The page limit has also been increased on our entry plan to 35 pages and we have removed page limits for any plan higher than the new Build plan.

We have removed the user seat limits which means there are unlimited seats and there are unlimited theme sections as well on all the plans to offer more value.

As I suggested, we sincerely appreciate your feedback and understand your perspective. I am also happy to share the same with the team.

Candidly, if you’re looking solely for a “page build” function, we may not be the best-fit solution as we've expanded our focus beyond that to provide a suite of tools. However, if you're looking to optimize your storefront and set yourself up for success, Shogun is the answer.

We'll be happy to work on your feedback and we'll look forward to serving you again in the future. Thanks for trying Shogun.

Sweetan | Client Services
Shogun

2024年1月9日

Amazing customer service!

One Block Down
イタリア
アプリの使用期間:約4年
Shogun Labs, Inc.が返信しました 2024年1月14日

Hi, Bruno.

Thank you for leaving us a review and sharing your love. Our support team is glad to hear about your experience and we'll look forward to assisting you again in the future. 😊

Sweetan | Client Services
Shogun ‑ Landing Page Builder

2024年1月9日

Super fast support!

PICARD Fashion
ドイツ
アプリの使用期間:2年以上
Shogun Labs, Inc.が返信しました 2024年1月14日

Hey, Serenad. Thanks for taking the time and leaving us a review.

We are happy to hear that you are having a great experience with Shogun and our support team. Let us know if there is anything else we can help with. 😊

Sweetan | Client Services
Shogun ‑ Landing Page Builder

2024年2月27日

Top class support from James and Sweetan, highly recommended

Wongs Jewellers
イギリス
アプリの使用期間:2年以上
Shogun Labs, Inc.が返信しました 2024年2月28日

Hi there, James. Thanks for sharing your feedback and leaving us a review.

We are super glad to hear about your experience with Shogun and our support. It was great to communicate with you and I will be happy to share the kind works with James as well.

Thanks for the honest recommendation. Please let us know if there is anything else we can assist you with in the future. 😊

Sweetan | Client Services
Shogun

2023年11月28日

Great product and even better customer support

HappyTails
アメリカ合衆国
アプリの使用期間:約2ヶ月
Shogun Labs, Inc.が返信しました 2023年11月30日

Thank you so much for leaving us a review, Matthew.

We are super glad to hear that your experience with Shogun and our support team has been exceptional. Thanks for sharing your feedback.

We'll look forward to assisting you again in the future. 😊

Sweetan | Client Services
Shogun Page Builder

2024年2月21日

Great customer support!

Kanopi DEV
アメリカ合衆国
アプリの使用期間:3年以上
Shogun Labs, Inc.が返信しました 2024年2月23日

Hey Katya. Thank you so much for taking the time and sharing your feedback in the form of this review.

Our support team is proud to serve you and we'll be here to assist you again should you bump into any issues or have any questions.

We appreciate your continued support. 😊

Sweetan | Client Services
Shogun

2024年1月24日

charged me 99$ when i had uninstalled a long time ago, get back to me to refund my money please

BEFORETHEFALL
イギリス
アプリの使用期間:約1ヶ月
Shogun Labs, Inc.が返信しました 2024年1月25日

Hi there!

Thanks for reaching out with your feedback.

We noted your request for a refund yesterday, and my colleague, Sweetan of the Billing team, replied to say that he had processed your refund and that the amount would be back with you in the next 5-10 days as per normal process.

It looks like our email reply may not have been received and we suspect the email address you used to reach out to us had a slight typo. If there are any outstanding action items, could you please write back to us or reply to the same email thread? We'll be happy to assist you.

Looking forward to hearing back from you.

James | Client Services
Shogun

2023年11月30日

Customer support provided by Andre was exceptional.

Kashtqar Farms
パキスタン
アプリの使用期間:7日
Shogun Labs, Inc.が返信しました 2023年12月5日

Hi there, Ambreen! Thanks for leaving us a review.

I am very happy to hear that Andre was able to help and your experience with our support was great. Please let us know if there is anything else we can assist you with. 😊

Sweetan | Client Services
Shogun Page Builder

2023年12月9日

expensive and i thought templates would be better. theyre outdated and crappy

Bloom Wellness Spa
アメリカ合衆国
アプリの使用期間:約20時間
Shogun Labs, Inc.が返信しました 2023年12月14日

Hi there! Thanks for taking the time to leave your feedback!

We completely understand if the templates you looked at didn't meet your expectations; the template library is something that we may revisit at a future date.

However, as you may have noticed, we have been focusing on expanding our offering to include core optimization features, including AB Testing, Targeted Experiences (personalize content to audience), SEO tools for keyword discovery, AI-assisted blog generation, and page performance monitoring.

Candidly, if you’re looking solely for a “page build” function, we may not be the best-fit solution. However, if you're looking to optimize your storefront and set yourself up for success, Shogun is the answer.

James | Client Services
Shogun A/B Testing & CRO

2024年2月26日

Best

FASHIO
タンザニア
アプリの使用期間:16日
Shogun Labs, Inc.が返信しました 2024年2月28日

Hi there, Thank you so much for sharing the feedback in the form of this review.

We greatly appreciate your love and support. 😊

Sweetan | Client Services
Shogun