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Easy to use and the support is superb!
Hey there, Jacob! Thank you so much for sharing your feedback and leaving us a review.
We are super excited to hear that Shogun has been easy to use and that our support team has been able to help.
Please let us know if there is anything we can help with in the future. 😊
Sweetan | Client Services
Shogun Page Builder
Second update, I have bumped it back up to 5 because I know how much reviews mean. They addressed the issues and all is well. I still warn to be careful with any coding with their app, make sure you follow things correctly otherwise youll be in a huge mess
Update: Still experiencing major issues with yotpo reviews populating on my pages. This has been nothing but a waste of time and money to try and resolve and shogun isn't helping.
Do NOT use shogun for a product landing page on your theme
Tough rating because I like everything you can do with building pages although its very time consuming to make adjustments for each display option.
I've also had a major issue with reviews not populating and have had to pay a developer a good amount of money to try and resolve a coding issue for reviews to populate on shogun pages. It's honestly been nothing but a pain and wasted time and money. I hope to update my review once they resolve this.
Thank you for your honest review! Glad to hear that the team could help you out - however, I am very sorry to hear about the issues that you had, and may still be having. If you have any issues in the future, please do let us know - always happy to help. I hope that we can regain your trust in the future!
Karl | Team Lead, Technical Support
Shogun is not just one of the best page builder apps I have used, it IS the best page builder. It has made my job a lot easier by being able to create great pages myself without hiring a developer. They also are super helpful, get back to you super quick and even copy pages over to our other domains. Love it.
Great app, great support team.
If you don't want people to use a free plan just say it directly. After I install your App, it just directed me to the Payment option...LOL I have spent lots of time with your Live Chat assistant or a sale keep persuading me to purchase your plan. BUT I keep mentioning if I don't get to use your App in the firsthand, how can I decide to upgrade or not? Still waiting for your team to give me a resolution but not keep selling me plans that I don't know how to use your App yet Such disappointed and not recommend anyone to install.
Hello, Stanley!
We thank you for sharing your honest feedback with us. I apologize for the inconvenience and for the confusion.
Our free plan is currently, only available to new users and this is also noted on our app store page. However, we understand the frustration if this was missed. We have shared the feedback with our team.
Shogun was first installed in your store a couple of years ago. However, I could see our support team reached out to you via email and also spoke to you and shared information on how we can help you to give Shogun a try again.
Please don't hesitate to reply back to us so that we can ensure you have a positive experience with Shogun. 🙂
Sweetan | Team Lead | Support
Love using this app, makes my life so much easier, and the page looks fantastic. Customer service has been excellent, would highly recommend.
Thank you! Happy to hear that Shogun is helping you!
Karl | Team Lead, Technical Support
Fast reply! Extremely helpful! Very helpful! I like this App support! Technical support specialist let me know the Shogun editor does not load JavaScript by default since it can sometimes cause major issues in the editor and this is what was causing the loading issue that I was seeing. Then he enabled JavaScript loading in the editor for our company account and now he fixed the issue. Because of this App support, I will definitely keep using this app.
Thank you! So happy to hear that the team could help you out and get you back working as fast as possible! Please do not hesitate to reach out if you need anything else, or run into any other issues.
Karl | Manager, Technical Support
Highly recommend. Interface is super easy to work with (unlike Shopify's built-in page editor) & their customer support is beyond efficient. Would have left Shopify if not for this app.
Shogun is a great app and provides us with everything we need when it comes to website design. Although the pricing is high, it provides a premium experiance across all platforms for our customers.
We greatly appreciate you taking the time and leaving us a review, Ben. 🙂
We are super excited to hear that Shogun provides you with everything you need for website design and that the premium experience your customers enjoy is an advantage. We also appreciate your feedback on the pricing and I'll be sure to share this internally with the team.
Please don't hesitate to write back to us if you bump into any issues or have any questions for us. Thanks for your continued support.
Sweetan | Client Services
Shogun Page Builder
The technician was very responsive and helped me solve the problem very quickly!
Hi there, thank you so much for leaving us a review and sharing your experience.
We are very happy to hear that our support team was able to resolve the issue in a timely manner. We are always here to assist you should you bump into any other issues or have any further questions.
Thanks for your support. 😊
Sweetan | Client Services
Shogun Page Builder