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amazing customer service helps with everything they solved every issue i had
Thank you for taking time out of your day to leave this review! We really appreciate it. Glad to hear that the team could help you out!
Karl
Team Lead, Technical Support
Amazing response team - I am always immediately put through to someone who can help me! An incredible customer experience and I am never left stuck and have no need to hire a web developer!
Thank you so much for such kind words and the review, Hepzibah. 🙂
We are delighted to hear that you are having such a wonderful experience with Shogun and the support team. We designed the app to ensure that you are able to design beautiful-looking pages without having to hire a web developer, but even if you wanted to, the resources are there to use.
Our support team is always happy to assist you and we'll look forward to assisting you again in the future. Thank you so much! 🫶
Sweetan | Client Services
Shogun Page Builder
Really great app and awesome customer service! I highly recommend for sure. Using shopify to make pages can be difficult, but with Shogun it's really simple and graphic. And if you have issues they are super helpful. All in all a good app particularly for those that struggle to get the look they want in Shopify directly.
Support is always fast at resolving problems that arise and are very friendly.
The app itself is intuitive and easy to use to build awesome pages
Thank you so much for your review! Glad to hear that the support team could help and you are enjoying using Shogun.
Let us know if you ever need any assistance!
Karl | Manager, Technical Support
This is the BEST app for design we have ever used. Great support and just plain fun to work with. Keep up the fantastic dev work. 5 Stars...
I found out that I had a major issue with my site over the weekend (the links behind all of the images inside my Shogun pages were not working). So I reached out to Shogun via chat on a holiday Monday (Labor Day). They were quick to respond and said that they found no issue with their app on my site.
A normal conversation with a normal app team would have ended here. But, Rhys at Shogun ACTUALLY cared about me and my Shopify store and making sure that my site was working. He dug in a little further and found another app that I had recently installed that was actually causing the issue.
STILL not finished, he actually took screenshots of that other app's code and sent it to me to send to the other app developer to tell them exactly what to change to fix the issue.
AND THEN he said that if the app developer if the app that actually caused the issue would not agree to text fixes or make any changes, that the Shogun development team would take over and do testing to make sure that all apps were working together.
Holy cow! I cannot get over the customer service! Seriously legendary.
Hi there, Taylar! Thank you so much for taking the time and sharing your experience in the form of this review. We greatly appreciate the kind words and are glad to hear that your experience with Shogun and the support team has been an incredible one. 😊
Our support team strives to go above and beyond as we value your support. We are available 24/7 and we always like to ensure we can either resolve the issue for you or we can guide you in the right direction. I am so happy to hear that Rhys was able to help investigate the issue in the store. I have shared the feedback with our entire team and it really means a lot to us. 🫶
We'll be here to assist you again should you bump into any issues or have any questions, please don't hesitate to reach out to us.
Thank you so much for your love and support. 🫡
Sweetan | Client Services
Shogun Page Builder
I've used shogun to build entire websites, the ability to duplicate pages and save settings for padding, content blocks, etc. are incredibly helpful and intuitive abilities. Best part of this application is the immediate support you get from engineers, ready to walk you through the coding of anchor links and answer any questions you have. Great product, great team, great to work with!
So easy to use and quick! We use this app for all our landing pages plus more! If you are looking for an app for Shopify - this is it!
The most helpful app, I've downloaded for Shopify! Easy to use, regularly new features and a very fast and helpful support! Makes it so easy for someone with absolutely zero coding knowledge to design their dream shop.
The app is great, the templates are dope as well and customer support is quick, friendly and always available.
Really glad to hear that you are having an amazing experience with Shogun. Thanks for leaving us a review.
The templates are indeed helpful when it comes to getting started with your page design. I am happy to hear that our support team was able to help and answer the questions for you.
Let us know if you have any other questions in the future.
Sweetan | Team Lead | Support
Shogun Page Builder