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Customer Service is top-notch, always quick to answer and finding solutions right away. I've contacted them quite a few times already and they've not failed to impress me (special mentions to James & Rhys!)
Hi there! Thanks for the review!
Really glad to hear that our support team could help and that you are enjoying Shogun. I'll surely pass along your comments to James & Rhys. 😊
Our support team is always available to assist you.
Sweetan | Team Lead | Support
Shogun Page Builder
The support from Sweetan and the Shogun support team has been great, highly recommend!
Thank you so much for leaving us a review of your experience with Shogun as an app and the support team, Tiziana.
It was really great to communicate with you earlier and I am happy that I was able to help you and the Ksubi team. I will be sure to share the kind words with my entire team. 🫡
Thanks for the recommendation and please let us know if there is anything else we can assist you with in the future.
We appreciate your support. 😊
Sweetan | Client Services
Shogun Page Builder
Great customer service. Really quick to respond and very helpful in solving my problem. Happy to recommend.
Always here to help! Super glad to hear that support was able to help you out. Thanks for taking time out of your day to leave a review.
Karl
Team Lead, Technical Support
Love this app! Has everything I need, its a great page builder. Get all the support I need. Would recommend highly :)
Great UI to help design custom pages that goes further than the stock Shopify experience. Allows you to create custom HTML elements as well.
Thanks for the review!
Kalen | Team Lead, Support
Shogun Page Builder
Wonderful app. Very powerful, and opens up a lot of possibilities compared to the standard Shopify themes. Highly Recommended!
The support team are excellent and get back to the chat support so quickly and efficiently. I would definitely recommend!
Thank you so much for taking the time to leave such kind comments in a review! I'll pass that along to the whole support team :-)
Kalen | Team Lead, Support
Shogun Page Builder
Before I found Shogun I get stuck in the infinite loop of working with freelance designers and developers to create landing pages and I lost a lot of time and money and didnt really achieve much. I got bogged down going back and forward trying to explain what I was looking for.
In one afternoon I was able to build a page in Shogun that had taken over a month to develop with freelancers and at a fraction of the cost.
I love that I am able to create all my funnels natively in Shopify so my analytics are easy to track (unlike other alternatives) and the pricing is also reasonable (unlike other native Shopify solutions). Customer service is also top notch - Thanks Nick.
What is there not to love.
Precisei acionar o suporte referente aos acessos em minha conta, onde obtive retorno rápido e solução efetiva. Muito bom!
Olá, Mikelly! Muito obrigado por nos deixar um comentário. 😊
Ficamos felizes em saber que você teve uma experiência tão boa com nossa equipe de suporte e que o problema foi resolvido em tempo hábil.
Teremos o maior prazer em ajudá-lo novamente caso você se depare com algum problema.
Sweetan | Client Services
Shogun Page Builder
Great customer service, quick responses with detailed screen recordings to help us solve our problems when we run into them.
Hi Eric! Thank you so much for your review. We’re thrilled to hear our team was able to provide screen recordings that helped get your problem solved. Don’t hesitate to reach out if you ever need assistance.
Allison | Team Lead | Support
Shogun Page Builder