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I have only experienced minor bugs in the 9 months we've been using Shogun and support has been quick to resolve the issue every time. Today, Andre helped me with a page building issue (caused by me) and showed me the correct way to build product pages so they are not 'nested'. His explanation was accompanied by a super helpful video of the back end of my website. A+ support - thank you so much!
I'm excited to pass these kind words onto Andre! Thank you for taking the time to leave a review for us, we really appreciate it - it helps the team and the app. Let us know if you have any other questions!
Karl,
Team Lead, Technical Support
a great tool with a great tech support. Will be recommending to every one that's building sites on Shopify. I would love to see them grow exponentially so we may see better features in the future. Thanks again!
Customer Service is top-notch, always quick to answer and finding solutions right away. I've contacted them quite a few times already and they've not failed to impress me (special mentions to James & Rhys!)
Hi there! Thanks for the review!
Really glad to hear that our support team could help and that you are enjoying Shogun. I'll surely pass along your comments to James & Rhys. 😊
Our support team is always available to assist you.
Sweetan | Team Lead | Support
Shogun Page Builder
Fabulous and generally very intuitive app. Excellent and prompt support for any questions. I am loving it!
The support from Sweetan and the Shogun support team has been great, highly recommend!
Thank you so much for leaving us a review of your experience with Shogun as an app and the support team, Tiziana.
It was really great to communicate with you earlier and I am happy that I was able to help you and the Ksubi team. I will be sure to share the kind words with my entire team. 🫡
Thanks for the recommendation and please let us know if there is anything else we can assist you with in the future.
We appreciate your support. 😊
Sweetan | Client Services
Shogun Page Builder
Great customer service. Really quick to respond and very helpful in solving my problem. Happy to recommend.
Always here to help! Super glad to hear that support was able to help you out. Thanks for taking time out of your day to leave a review.
Karl
Team Lead, Technical Support
Love this app! Has everything I need, its a great page builder. Get all the support I need. Would recommend highly :)
Great UI to help design custom pages that goes further than the stock Shopify experience. Allows you to create custom HTML elements as well.
Thanks for the review!
Kalen | Team Lead, Support
Shogun Page Builder
Wonderful app. Very powerful, and opens up a lot of possibilities compared to the standard Shopify themes. Highly Recommended!
The support team are excellent and get back to the chat support so quickly and efficiently. I would definitely recommend!
Thank you so much for taking the time to leave such kind comments in a review! I'll pass that along to the whole support team :-)
Kalen | Team Lead, Support
Shogun Page Builder