Shogun ‑ Landing Page Builder , 3,284件のレビュー
絞り込む
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評価順
the page builder interface itself is great, but the excellent customer support makes this 5 stars. the live chat support has some really knowledgeable staff who responds with solutions in seconds. easily one of the top 5 app support teams on shopify
Thanks for taking the time and leaving us a review, Victoria.
We are super glad to hear that you are finding the interface great and your experience with our support team has been excellent. We appreciate the kind words and will look forward to assisting you again in the future.
Thanks for your continued support. 😊
Sweetan | Client Services
Shogun Page Builder
Best
Hi there, Thank you so much for sharing the feedback in the form of this review.
We greatly appreciate your love and support. 😊
Sweetan | Client Services
Shogun
Easy to use for someone that doesn't know how to build a website. Helpful when I had an issue with my website.
Hi there! Thank you so much for leaving us a review.
We are super glad to hear that you are finding Shogun to be easy to use and helpful. Thanks for sharing the feedback.
Our team is always available to assist should you bump into any issues. We'll look forward to assisting you again. 😊
Sweetan | Client Services
Shogun Page Builder
Great support and service! Justine has been a great help and would recommend Shogun and their support team. Thanks!
Thank you so much for leaving us a review, Ann.
I am happy to hear that Justine was able to help. I have shared the feedback with her and the entire support team.
Thanks for your honest recommendation, we appreciate your continued support and will look forward to assisting you again. 😊
Sweetan | Client Services
Shogun Page Builder
I found out that I had a major issue with my site over the weekend (the links behind all of the images inside my Shogun pages were not working). So I reached out to Shogun via chat on a holiday Monday (Labor Day). They were quick to respond and said that they found no issue with their app on my site.
A normal conversation with a normal app team would have ended here. But, Rhys at Shogun ACTUALLY cared about me and my Shopify store and making sure that my site was working. He dug in a little further and found another app that I had recently installed that was actually causing the issue.
STILL not finished, he actually took screenshots of that other app's code and sent it to me to send to the other app developer to tell them exactly what to change to fix the issue.
AND THEN he said that if the app developer if the app that actually caused the issue would not agree to text fixes or make any changes, that the Shogun development team would take over and do testing to make sure that all apps were working together.
Holy cow! I cannot get over the customer service! Seriously legendary.
Hi there, Taylar! Thank you so much for taking the time and sharing your experience in the form of this review. We greatly appreciate the kind words and are glad to hear that your experience with Shogun and the support team has been an incredible one. 😊
Our support team strives to go above and beyond as we value your support. We are available 24/7 and we always like to ensure we can either resolve the issue for you or we can guide you in the right direction. I am so happy to hear that Rhys was able to help investigate the issue in the store. I have shared the feedback with our entire team and it really means a lot to us. 🫶
We'll be here to assist you again should you bump into any issues or have any questions, please don't hesitate to reach out to us.
Thank you so much for your love and support. 🫡
Sweetan | Client Services
Shogun Page Builder
I'm a solo founder building my site on my own. The team, Leah and others at Shogun, have been super attentive and helpful any time I have questions. They're willing to get into the code and help me out! Big help! Super grateful to their team.
Hey there, Nellie! Thank you so much for leaving us a review a review. We are super glad to hear that Leah and the rest of the support team were able to assist you and help resolve the issues.
We are always here to help should you bump into any other issues or have any further questions for us.
Thanks for your continued support. 😊
Sweetan | Client Services
Shogun Page Builder
Customer service was great and they responded quickly too. I had a question about the image sizes for my landing page and James not only explained in detail what my issue was and how to correct it, he also made a video showing me all of the steps that I needed in order for the images to show correctly on mobile and desktop. Customer service is a lost art. I'm glad that's not the case for this company. Thanks again for your help!
Thank you so much for taking the time and leaving us a review and sharing your feedback, Michael.
James is indeed awesome and I am so glad to hear that he could help resolve the issue while also recording a video with the steps. We pride ourselves when it comes to offering exceptional support and we will look forward to assisting you again in the future. 😊
Thank you for your love and support. 🫶
Sweetan | Client Services
Shogun Page Builder
Support is top notch! I was struggling to figure out a mountain's worth of edits I needed for a few pages and once I got in contact with their support email, Leah went through and made all the changes I needed very quickly and thoroughly. I am very thankful for her help!
Hey there, Sarah! We appreciate you taking the time and sharing your feedback with us. 🫶
I am glad to hear that you are having such a wonderful time with Shogun and our support. Leah is awesome and I will be happy to share the kind words with her. We are always here to assist you should you bump into any issues or have any further questions. Thanks for all the love and support. 😊
Sweetan | Client Services
Shogun Page Builder
I have been using this app for my store and I am impressed with the level of service they provide. Not only does their app offer powerful features for building beautiful landing pages, but their customer support team has consistently gone above and beyond to assist me.
Whenever I encountered any issues or had questions, the Shogun support team was quick to respond and displayed remarkable patience in helping me troubleshoot and resolve the problems. Their dedication to ensuring customer satisfaction is truly commendable.
Thank you so much for taking the time and sharing your experience in the form of this review, Vera.
We are very glad to hear that it has been such a wonderful experience. We are continuously working on improving the app and adding newer features for you so that you can continue to create beautiful pages for your store. 🌟
Our support team is always here to assist you and we will look forward to assisting you again in the future.
Thank you so much for your love and support. 😊
Sweetan | Client Services
Shogun Page Builder
GREAT page builder with absolutely fantastic support. I was considering a different app to get around a problem I was having, but after Andre quickly solved the issue I was having I decided to stay. I am on a legacy plan that fits my wallet and needs perfectly, so crossing my fingers I am not forced to upgrade to the new plan that would be 5 times the cost given the number of pages I have. if that happens, I will be forced to change apps because of financial limitations. But until then, I will stick to Shogun and sing its praises to all and sundry. (I hope they let me stay on my current plan...)
Hi there, Tobi! Thank you so much for writing this review and sharing your honest feedback and experience with Shogun and our support team. 😊
We are very glad to hear Andre was able to resolve the issues for you and also help answer the questions. Thanks!
We also appreciate the feedback and I have shared the same with our team. WE value your feedback and suggestions as it helps us to improve the app and your experience further.
Please don't hesitate to write back to us if you bump into any issues or have any further questions. We are always happy to assist you. 😍
Sweetan | Client Services
Shogun Page Builder