Recensies (3.294)

Algemene beoordeling
4,7
Cijfers per recensieniveau
  • 90% recensies zijn 5 sterren
  • 6% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
4 november 2024

Great app! Customer service is very helpful and quick to respond.

AVA MUSIC GROUP
Frankrijk
Bijna 6 jaar gebruiken de app
Shogun Labs, Inc. heeft geantwoord 5 november 2024

Hi there, Clement. Thank you so much for leaving us a review.

We are glad to hear that you are having a great experience with Shogun and our support team. We appreciate your kind words.

Please let us know if there is anything we can help with in the future. 😊

Sweetan | Client Services
Shogun

10 mei 2024

I have been using Shogun for years and it's a great platform to create great pages - even if you don't have a lot of website design experience. Their customer service is very quick and helpful. Nothing but good things to say about their platform...

Humps Optics
Verenigde Staten
Meer dan 4 jaar gebruiken de app
Shogun Labs, Inc. heeft geantwoord 19 juli 2024

Hi there, Thank you so much for taking the time and leaving us a review.

We greatly appreciate the feedback and are happy to hear about your positive experience.

We'll look forward to assisting you again in the future.

Sweetan | Client Services
Shogun

19 december 2023

Leah saved my day. I published a new theme and suddenly all our product pages layout got screwed. Leah was proactive in coming up with options to fix and helped me figure out even if it take more time and I asked her lot of questions.
I can see that she wants to go find the right solution for me instead of just throwing in the first solution. Really appreciate her help today. This type of support is what is needed in other apps

Nerve Renew
Verenigde Staten
Ongeveer 5 jaar gebruiken de app
Shogun Labs, Inc. heeft geantwoord 21 december 2023

Hi there, Raj. Thank you so much for leaving us this review.

I am super glad to hear that you had such a great experience with Leah and that she was able to help with the fix. She is indeed amazing and I am happy to share the kind words with her and our entire support team. 😊

We are always here to help and answer the questions and we'll look forward to assisting you again in the future.

Thanks for your love and support. ❤️

Sweetan | Client Services
Shogun A/B Testing & CRO

4 januari 2024

Shogun has been the best solution I've found to adding new pages to my site without having to find a developer every time (my original Shopify dev ghosted me after 5 years). Whenever I've run into issues (mainly where I couldn't figure out how to do something), their customer service team is very helpful and quick to respond.

Folia Collective
Verenigde Staten
Ongeveer 2 jaar gebruiken de app
Shogun Labs, Inc. heeft geantwoord 5 januari 2024

Thank you so much for leaving us a review, Danae.

I am super glad to hear that Shogun has been the best solution for your requirements without having to work with a developer. Our team is always happy and available to assist should you bump into any issues or have any questions and I'll be sure to share the feedback with the entire team. 😊

Please let us know if there is anything else we can assist you with. Thanks for your continued support. 🌟

Sweetan | Client Services
Shogun - Page Builder + SEO

20 februari 2024

James from Support was quick to remedy a situation where one of my pages had an error on a live page. Great customer service

J&K Cabinetry
Verenigde Staten
Meer dan 5 jaar gebruiken de app
Shogun Labs, Inc. heeft geantwoord 23 februari 2024

Hi there, Chris. Thank you for taking the time and leaving us a review.

I am happy to hear that James was able to help resolve an issue quickly. I will be sure to share the feedback with him and our entire support team.

We are here to assist you should you bump into any issues or have any further questions. Thanks for your support. :)

Sweetan | Client Services
Shogun

16 februari 2024

Great tool for a company that does not have developers. Especially great support when something goes wrong. Their rep Alex Harper saved a couple projects that were coming down to the wire and helped me make a deadline.

DERMA E
Verenigde Staten
Meer dan 2 jaar gebruiken de app
Shogun Labs, Inc. heeft geantwoord 23 februari 2024

Hi there, Mike. Thanks for leaving us this review.

We are super glad to hear that Shogun has been helpful for your requirements. We designed the app to ensure you can get started and create awesome pages and designs without coding knowledge, but can also utilize custom code.

I will be happy to share the kind words with Alex and we'll look forward to assisting you again. Thanks for your support. 😊

Sweetan | Client Services
Shogun

4 december 2023

Support team is always on hand to help troubleshoot any challenges I have - most recently, Jill and Sweetan were able to help jig some code in my Shopify store that was causing an issue with how my Shogun Sections were displaying. It's refreshing to be able to chat to 'real people' who were prompt in their help!

StrippedSupply
Australië
Bijna 2 jaar gebruiken de app
Shogun Labs, Inc. heeft geantwoord 5 december 2023

Hi there, Ashley! 👋 Thank you so much for sharing your experience in the form of this review.

It was great to communicate with you and I am so happy that we could help resolve the issue for you. I will be sure to share the kind words with Jill and the rest of the support team as well.

We are always here to assist you should you bump into any issues or have any questions for us. Thank you for your continued support. 😊

Sweetan | Client Services
Shogun Page Builder

24 november 2023

I had some problem in using Shogun today, and I send the message to the help team in the chat box. I did not expect the guy called Sweedan provided me a very specific and clear solution to me. His response is beyound my expectation, including texts, video etc, super clear . It hepled me a lot, I am very appriciated for that!

Depology
Verenigde Staten
Meer dan 2 jaar gebruiken de app
13 november 2023

the page builder interface itself is great, but the excellent customer support makes this 5 stars. the live chat support has some really knowledgeable staff who responds with solutions in seconds. easily one of the top 5 app support teams on shopify

Venture Heat
Verenigde Staten
Meer dan 3 jaar gebruiken de app
Shogun Labs, Inc. heeft geantwoord 15 november 2023

Thanks for taking the time and leaving us a review, Victoria.

We are super glad to hear that you are finding the interface great and your experience with our support team has been excellent. We appreciate the kind words and will look forward to assisting you again in the future.

Thanks for your continued support. 😊

Sweetan | Client Services
Shogun Page Builder

19 februari 2024

We have had an excellent experience using Shogun. The landing page builder is easy to use and allows for way more customizations. But, the best part of Shogun is the support. They are always super helpful and go out of their way to give resources and support. We have worked with Sweetan on their team and he has been amazing to work with. He clearly knows the product well and has offered us a variety of helpful solutions.

VAMPONS Wholesale
Verenigde Staten
5 maanden gebruiken de app
Shogun Labs, Inc. heeft geantwoord 23 februari 2024

Hey there, Liv. We are excited to read your feedback. Thanks for taking the time and write this review.

It has always been great to communicate with you and I feel glad to be able to help. We strive to ensure you have nothing but exceptional experience with Shogun and our support. Thank you so much for sharing this honest feedback.

We appreciate your love and support. 😊

Sweetan | Client Services
Shogun