Recensies (3.230)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 90% recensies zijn 5 sterren
  • 6% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
21 februari 2024

Great customer support!

Kanopi DEV
Verenigde Staten
Meer dan 4 jaar gebruiken de app
Shogun Labs, Inc. heeft geantwoord 23 februari 2024

Hey Katya. Thank you so much for taking the time and sharing your feedback in the form of this review.

Our support team is proud to serve you and we'll be here to assist you again should you bump into any issues or have any questions.

We appreciate your continued support. 😊

Sweetan | Client Services
Shogun

9 juni 2023

Support team was very excellent, they were very patient with us until our issues were finally resolved. Thank you very much and more power!

HoonArts
Verenigde Staten
Meer dan 4 jaar gebruiken de app
Shogun Labs, Inc. heeft geantwoord 10 juni 2023

Thank you so much for writing this review for us, Michelle! 🫶

It was great to communicate with you earlier and I am happy to hear that your experience with our support team has been excellent. We'll be more than happy to assist you and answer your questions for you in the future as well.

We greatly appreciate the love and support. 😊

Sweetan | Client Services
Shogun Page Builder

10 oktober 2022

Customer support is fast, friendly, and very helpful...I'm new to the app...but it looks great, and the level of support promises good things!

FBOMB
Verenigde Staten
Meer dan 4 jaar gebruiken de app
Shogun Labs, Inc. heeft geantwoord 12 oktober 2022

Thanks for leaving us a review, Kara! 😊

We are happy to hear that you are exploring Shogun and finding is great for your requirements. Our support team is always here to assist you and we'll look forward to assisting you again.

Sweetan | Client Services
Shogun Page Builder

8 juni 2023

The support team was very helpful and effective! James P. responded within minutes and was able to fix an error on our landing page. Thank you so much!!

Black Limba
Spanje
Meer dan 4 jaar gebruiken de app
Shogun Labs, Inc. heeft geantwoord 10 juni 2023

Hey there, Diego! 👋 Thanks for writing about your experience in the form of this review.

I am happy to hear that James was able to help resolve the issue on your landing page. I have shared the feedback with him and our entire support team.

We'll also look forward to assisting you again in the future. 🫠

Sweetan | Client Services
Shogun Page Builder

11 februari 2021

Have been using for 3 yrs or so, it was always well thought out and useful, but over time has just gotten better and better. Support is second to none.

contempocat
Verenigde Staten
Meer dan 4 jaar gebruiken de app
Shogun Labs, Inc. heeft geantwoord 16 februari 2021

So happy to have you on board all this time! Appreciate your loyalty! Thank you so much for your review!

Karl | Team Lead, Technical Support

30 december 2020

We love Shogun! We've had nothing but great experiences with the Support team whenever issues or questions arise, and the product is super easy to use. I do wish that there were more customization options within each element, but for the average user, the current breadth will suffice.

Stix
Verenigde Staten
Meer dan 4 jaar gebruiken de app
Shogun Labs, Inc. heeft geantwoord 5 januari 2021

Thank you so much for your review!! We really appreciate it.

Thank you also for the feedback - would you mind sending us an email at support@getshogun.com with the customisation options you would like to see? Would love to hear them and get them to the right team.

Thank you,
Karl | Team Lead, Technical Support

19 september 2023

Easy to use and the support is superb!

Privateer Bikes
Verenigd Koninkrijk
Meer dan 4 jaar gebruiken de app
Shogun Labs, Inc. heeft geantwoord 21 september 2023

Hey there, Jacob! Thank you so much for sharing your feedback and leaving us a review.

We are super excited to hear that Shogun has been easy to use and that our support team has been able to help.

Please let us know if there is anything we can help with in the future. 😊

Sweetan | Client Services
Shogun Page Builder

31 januari 2023

Great experience. Fast and reliable response from the Support team.
Quick action on issues to resolve.
Excellent!

Specialized闪电自行车
China
Meer dan 4 jaar gebruiken de app
Shogun Labs, Inc. heeft geantwoord 1 februari 2023

Thank you so much for the review, Gino!

We are extremely happy to hear about your great experience with Shogun. Thanks for sharing the feedback. 😊

We'll be here to assist you again in the future.

Sweetan | Client Services
Shogun Page Builder

27 mei 2022

The support team are excellent and get back to the chat support so quickly and efficiently. I would definitely recommend!

This Works
Verenigd Koninkrijk
Meer dan 4 jaar gebruiken de app
Shogun Labs, Inc. heeft geantwoord 27 mei 2022

Thank you so much for taking the time to leave such kind comments in a review! I'll pass that along to the whole support team :-)

Kalen | Team Lead, Support
Shogun Page Builder

5 december 2022

I am using this app to make our marketing pages... It is easy to use for graphic designers and developers... just few changes will make it better... The support team are doing great. I am really satisfy with their support and help! Thanks!

ThePuffCuff
Verenigde Staten
Meer dan 4 jaar gebruiken de app
Shogun Labs, Inc. heeft geantwoord 7 december 2022

Thanks for leaving us a review, Kourosh! 😊

Thanks for sharing your feedback. We are happy to hear that Shogun has been easy to use and has helped you to create the marketing pages on the site.

I'll be sure to forward the kind words to our support team. Please let us know if there's anything we can assist you with in the future.

Sweetan | Client Services
Shogun Page Builder