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Would not have been able to edit pages without it. I have no experience coding, so it saves me a lot of time and money.
The builder itself is pretty good, really intuitive and easy to make some pretty good looking pages. What really shines is the customer support. I had a minor issue with my site that I couldn't figure out, turned out to be a problem with the way the buttons were interacting with my theme... Emailed Shogun customer support, they went in and fixed my code right away. Top notch service! They don't leave you hanging. I will keep paying for this as long as I am building pages, well worth it in my opinion. Thanks guys!
I needed assistance with our Shopgun APP in regards to editing content on our Web page. I put in a help desk ticket briefly explaining what I needed and was given a response by the next morning, very quickly! They sent me a direct link to my web page that I was able to edit and I was able to save and publish immediately. Thank you
works great. support is responsive and the building is pretty straight forward.
Nice app, but extreme expensive. We hav had Shogun for a long, very long time and was deciding to remove all the content from the platform. Customers should not be a milk cow at all. Sorry to be so clear, but we was a customer since almost the beginning.
Hi Hanspeter, thank you for taking the time out of your day to leave us a review with your honest feedback - we appreciate the honest feedback as it helps us know where we might be going in the right direction and course correct.
I am sorry to hear that you feel that our prices are quite high - just a note, these prices have only increased slightly over the three years that you have been with Shogun - you were on one of our deprecated plans at $79/mo, we are happy to honour this price on our Measure plan which is currently $99/mo.
I understand that you are unhappy regarding the inability for support to copy your pages - however, while we did deprecate our old, unreliable page copying service in favour of a much better self-serve system called Sync that's available on our Measure plan. Our support team do not have the ability to use the manual page copying feature anymore. Once your stores are on the correct plans, you will be able to sync content between the stores whenever you wish.
Again I would like to thank you for the feedback that you have provided for us and look forward to helping resolve this negative experience with my colleague James. We do really appreciate your loyalty with Shogun and hope that we can resolve this in a manner that works for you.
Thank you,
Karl | Team Lead, Technical Support
It takes some time to learn how to use Shogun - but ones U do - it works pretty good. I would love IF Shogun would work on simplifying stuff even further, especially i miss the option to drag and drop pictures on the website in one take....
Shogun is by far the best page builder I've used for Shopify, and the customer support is exceptional - Sweetan turned my queries round in minutes rather than hours, even creating personalised videos showing me how to achoieve what I was trying to do!
Thank you for taking the time to leave a review today! Going to send these kind words right to Sweetan.
Karl,
Team Lead, Technical Support
Support is top notch, very versatile app. Will really take your shopify site to the next level. I think you're mad to not use this app if you're considering.
Thank you so much for the kind words! "I think you're mad to not use this app if you're considering."- shared that with the whole team and everyone loved it. Thanks for showing your appreciation. - Nick (Cofounder, Shogun)
Building engaging, compelling, and high converting pages is an essential component of our strategy. Shogun makes that super easy!
Be careful, this company makes it really difficult to unsubscribe and like to keep charging you even if you unsubscribe. Scam subscribe and unsubscribe methods like Amazon Prime... BE WARNED!
-UPDATE-
25th July 2023
Hi again! I see I haven't heard back from you and it has been a while. I wanted to check if it was possible to reply back to the email thread so that I can help you further with this.
Thanks!
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-UPDATE-
11th July, 2023
Hey again! I see we received a couple of emails about this and I reached out on both to connect someone from the BCF team, but I haven't heard back yet.
Would it be possible to reply back to me so that we can connect further and I can assist you better with the use case?
I'll be looking forward to hearing back from you soon.
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Hey there! I just saw this 1-star review you left for us and I wanted to reach out and check if there is something I can help you with while trying to make sure we can turn your negative experience into a positive one.
I am sorry to hear that you feel it is difficult to unsubscribe and that you are being charged. Please note that recurring app charges work based on your billing cycle in Shopify and if you don't wish to use Shogun and if you would like to cancel the subscription you are free to uninstall our app from your Shopify account.
I see you uninstalled the app from your account on June 9, 2023.
I also see we had no prior communication or conversation about this matter from you and I just noticed that you have reached out to us via email to discuss this further.
I am going to reply back to you and hopefully we can assist you further to clear the doubts. I'll look forward to hearing back from you via email.
Sweetan | Client Services
Shogun Page Builder