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I'm very happy for the Good Customer Serivce provided by Shogun :) They solved my website issue very soon.
Thank you for your review! We really appreciate it!
Karl | Team Lead, Technical Support
Amazing app and even better customer support. I'm someone with absolutely no code experience but this app makes it so much easier to implement my custom style and preferences beyond where a standard theme can take me. I had a few questions while building my pages and support was there for me within minutes even! Couple things weren't answered however because it was beyond the app's current capabilities but hopefully it will be in the future! Loving the app so far. Thanks Shogun!
Thanks so much for the great review! I'm so glad to hear that you've found the app so easy to use. We certainly aim to ensure that Page Builder is user friendly. We're always open to hearing about feature requests, so please let us know if there is anything we can do better in the future :)
Kalen | Team Lead, Support
Shogun Page Builder
Even if the app is not very intuitive, it's learnable in a reasonable amount of time. But above all, great customer support. 100% recommended.
Thank you for your review and your feedback - it goes a long way to helping us build a product that customers really love. If you have a chance and have not already done so, please feel free to follow up with support on any feedback/issues that you'd like to see get added or fixed in the future - more than happy to log these as feature requests so they get in the hands of the right team!
Have a great week,
Karl | Team Lead, Technical Support
Shogun has been a lifesaver! Without it we would have spend thousands of dollars on a web developer, and it would have taken more time to get things done. It is so easy to use, and it produces great looking pages for us.
Love this app! Makes designing web pages easy and fun, especially with the Snippets feature, which is super useful and time-saving! Only comment: would Love an update that allows us to have multiple pages open in Shogun at once versus going back and forth.
I use this to build all of my pages. Very user friendly and you can do tons of beautiful creative things with it once you get very familiar and comfortable with its features. Support team is always helpful as well. I would like to see some more things added, but maybe that's just because I've pretty much mastered using most basic features.
So happy to hear that you are enjoying using Shogun! We built Shogun to ensure that it was easy to use for everyone - faster page creation so you can concentrate more on the business side of things!
We'd love to hear from a Shogun Pro like you - please feel free to send any feedback that you have to support@getshogun.com and we would be happy to make sure it gets to the right team! Feedback is super valuable as it helps us build features that customers want, rather than what we think they want!
Karl | Team Lead, Technical Support
Works great and easy to use. I am no shark in web layout bur this i can use Wieth esse.
Provides what Shopify is missing in a web page builder! Great add-on's as well.
Matt W. and his technical support team were extremely responsive, timely and excellent communicators.
I can't recommend these guys highly enough - they definitely blow the doors off of the competition.
Hey there, Brian! Thank you so much for leaving us a review. 😊
We are excited to hear that our support team was responsive and helped resolved the issue, and answer the questions in a timely manner. I'll be glad to share the kind words with Matt and the rest of the team.
We also appreciate the honest recommendation and are glad that your experience has been top-notch. Thank you so much. 🤩
Sweetan | Client Services
Shogun Page Builder
I contacted customer service about a question and received an immediate, complete and cordial response. Great support!
Thanks so much for taking the time to leave a review. I'm so happy to hear that you received such a quick and helpful response. Just let us know if anything else comes up :-)
Kalen | Team Lead, Support
Shogun Page Builder