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The mark of an excellent app is their support and customer service. Back in January I installed this app for some page edits where I had to combine another apps liquid code with my themes contact page. I came across a few issues and Nick from Shogun responded right away to help me out. He actually jumped in and helped me setup a new template.
Fast forward to today when I saw a post on Shopify about using the Shogun app to customize blog posts. I had a couple of questions and, again, Nick responded within minutes to help me out. Many apps I've tried will have good support at first, but 6 months down the road...good luck with that.
Great app with tons of features and and developer's who go out of their way with support to help me succeed.
Overall it's great for what it does. What's not so great is relying on them when shit hits the fan. Something happened with their backend that kept us from updating our pages. Took them around a month to figure out what was wrong and fix it. Provided zero compensation for the issue even though I'm paying $$ each month. Hard to say how reliable they will be in the long run.
Hi there! Thank you so much for sharing your feedback and leaving us a review.
I'm glad to read that you find Shogun great, however, I am extremely sorry about the not-so-good experience you had. We strive to ensure that you have a good experience with our app and the support team.
I'll be happy to look into this further and would be reaching out via email. I'd appreciate it if you could follow up with me there.
Thanks! We appreciate your support.
Sweetan | Team Lead | Support
Shogun Page Builder
Very handy app to build pages. But what is especially good is the customer service! Well done Shogun
Thank you for the kind words!
Karl | Team Lead, Technical Support
The best Shopify app ever created. The developers are constantly improving functionality and the overall user experience. Honestly, we consider Shogun the most important app in our marketing arsenal and will continue to rely on it as our go-to page builder and website design tool.
Shogun, is an incredible app. I have used it now for the past 3-4 months. designing pages is easy and very fluid. The app also includes the ability to roll back your design should you decide that a prior version out was out-performing an updated page- THIS IS HUGE! Page creation can take as little as 10 minutes if your're an experienced user and you have the ability to create a top-tier experience all from a drag and drop interface. A definite must have when you need to make the best impression with visitors to your site.
Easy to use and intuitive. Gives you a good amount of flexibility as well. We built almost entirely custom site using this. Also customer service is A+ they make sure your issues are resolved.
super easy to customize pages and build new pages. Only feedback is sometimes the formatting gets a little funky when you switch between desktop and mobile, so you have to find the happy medium on elements so they look good on both devices.
Thanks for the review and the feedback Charles! And I 100% agree, so we are working on styling specific screen settings. Right now you can only show or hide elements (Screen Settings in the sidebar) to make the perfect cross screen experience, but in the next couple months we will make it so you can set different styles on the same element based on the screen size. Thanks again for the feedback. Reach out anytime - Nick (Cofounder, Shogun)
Amazing app, amazing customer service. Makes our lives easier.
Outstanding ap and support team! Would be great to be able to copy between stores and be a bit cheaper if you have multiple sites.
This app saved me. I hope for an integration with Langify as soon as possible!