Recensies (3.307)

Algemene beoordeling
4,7
Cijfers per recensieniveau
  • 90% recensies zijn 5 sterren
  • 6% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
Bewerkt 13 december 2018

Spent so much time trying to add little things to my homepage for the free Supply theme through online forums with bits of code that worked 30% of the time. I then came across this app and it works so well, especially for your homepage!

mykittycorner
Canada
10 dagen gebruiken de app
18 augustus 2018

absolutely one of the top apps available. i could not imagine going back to the design i had prior to using shogun. customer service is top notch as well!!

Control Tooth Gaming
Verenigde Staten
10 dagen gebruiken de app
Bewerkt 6 januari 2018

I'm all but taken away by not only the EXTREMELY VALUABLE tutorial information that Nick had shared, but also by the lengths that the support staff are willing to go to, in order to help their customers. After countless hours of research and review-reading that I've done for the past couple of months, as well as the disappointment that had nearly "rained on my parade" (due to the negative reviews given by some on a variety of sites affiliated with launching a retail store online), I'd almost turned away from my dream. Thanks to Nick and the rest of the support staff, I've turned that frown upside down. With every tutorial I watch and every confidence-building reply that I receive from these professionals, I find myself becoming more knowledgeable in a realm of the website building process and the blinders have finally been stitched on. With such talented individuals on the Shogun team, the only chance at outside failure is the inability or unwillingness to put one's defeated subconscious aside, grab that bull by the horns & force one's way down the right path. I now have the utmost respect for the staff at Shogun. PHENOMENAL EFFORT, SHOGUN!!!!!! CLASS ACT!!!! Oh..and P.S....I was in a bit of a bind today and saw that Shogun was closed until Monday. I have to admit that I was a bit disappointed, but not in Shogun. I knew that I still had a ton of products to view, review, determine whether or not I wanted them in my store, price checks and practically playing the part of a day trader just to assure that I'd be competitive in the roulette-world of eCommerce. I did, however, understand that everyone needs time off each week. Then, out of the blue, Nick replied to a message that I'd sent early this morning. When I finally saw that there was a response 2 hours prior to me seeing it, I replied to his message (thinking that a time lapse would occur before I heard back from him), but to my surprise, he read my message and responded right away. Thank you, Nick!!!!

Double J Junction Variety Retail Store
Verenigde Staten
10 dagen gebruiken de app
22 november 2020

I needed more customization options than shopify allowed as a non-coder and they make it super easy and have the fastest support team I've ever dealt with!

Outer Range Brewing Co.
Verenigde Staten
10 dagen gebruiken de app
Shogun Labs, Inc. heeft geantwoord 24 november 2020

Thank you for your revew! Happy to hear that Shogun offered you the customisation options that you were looking for! Let us know if there is anything else that we can help you with!

Karl | Team Lead, Technical Support

1 december 2017

Great product, great customer service!

Iyali
Verenigde Staten
10 dagen gebruiken de app
23 juni 2023

Customer Support was extremely helpful.

Prompt, professional, and personable.

Shop VSC - NEW
Verenigde Staten
10 dagen gebruiken de app
Shogun Labs, Inc. heeft geantwoord 24 juni 2023

Hi there, Jon! Thanks for taking the time and leaving us this review. 😊

We appreciate the honest feedback and are happy to hear that your experience with our support team and the app has been awesome. I will be sure to share the kind words with the entire team. 🫶

Please let us know if there's anything else we can assist you in the future.

Sweetan | Client Services
Shogun Page Builder

1 maart 2018

So far so good; really helpful tool in creating attractive pages (About, FAQ) you'd think would be included in a $180 Shopify theme. Excellent, insanely fast customer service. Jill fixed a small issue I was having two minutes after I asked. Highly recommended!

Adelieoutfitters
Verenigde Staten
10 dagen gebruiken de app
17 februari 2021

When I had a problem using the app, I contacted them and they responded within an hour. After that, I was able to use it smoothly and it was very helpful!

HERALBONY
Japan
9 dagen gebruiken de app
Shogun Labs, Inc. heeft geantwoord 18 februari 2021

Thank you for your review! Glad to hear that the team could help you!

Karl | Team Lead, Technical Support

20 november 2017

Here's the thing. I'm cruising along buildin' ma' pages, loving the app, when about midnight on Saturday rolls around and I get this mysterious Shopify error message inside Shogun's page builder. The kind where I'm at a stand still and can't publish pages. I'm NOT a developer so I go through the usual amateur motions of flailing my way around google trying to figure out what could be happening as panic sets in. I try Shopify support and wait for an hour in a que (#78..). Very nice guy says he'll pass it on to the developer. I'm think: yeah, right (cynical, i know).

I give up, write an SOS email to Shogun support and figure I'll just sleep on it ...hoping against hope I won't be jolted awake by nightmares of catastrophic failure (i.e. cyber weekend is coming and i got no storefront). Oh, and I'm already writing off Sunday cuz no way I'm gonna hear back, right?

No sooner than I set my toothbrush down than I get a...get this...I get a PHONE CALL...from a strange number. I'm like, no, it can't be. I pick up. "Hey, it's Nick from Shogun - saw your email and figured you were working late, too..." whaaaaat?

A super-calm and professional Nick explains that they were working on a new feature and it was causing this error and they'd have it fixed by morning. BOOM.

Lights out. Slept like a baby.

Since then, I've needed support a few times and I gotta' say it feels good to know there's an open line to Shogun's team.

Moral of the story?

Not a developer? Need waaay better Shopify pages...AND sleep at night? Shogun.

:)
D

Gem Water
Verenigde Staten
9 dagen gebruiken de app
8 augustus 2023

Shoguns page builder was easy to use and beautiful on my website. Their customer support system was top-notch. The app is an overall hit- especially for e-com brands that want to take their store to the next level (where a theme might be too simple).

The Color Palette Studio
Verenigde Staten
9 dagen gebruiken de app
Shogun Labs, Inc. heeft geantwoord 10 augustus 2023

Hey there, Sam! 👋 Thanks for sharing your experience with us and leaving us a review. It means a lot and helps us to continue improving the app further.

I am happy to hear that Shogun was easy to use and that it allowed making customizations a breeze. Our support team is always here to answer any questions you may have and we'll look forward to assisting you again.

Thanks for the kind words and your support. 😊

Sweetan | Client Services
Shogun Page Builder