Recensies (3.228)
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The editor is very easy to use, and the features are great. Andre in customer support has helped me with every issue i've come across and has been a painless experience!
Hi there, Nate. Thanks for taking the time and leaving us a review. We appreciate your kind words.
Andre is indeed awesome and I will be happy to pass on the feedback. Please don't hesitate to write back if you have any further questions for us. 😊
Sweetan | Client Services
Shogun
Great help and quick response! Thank you!
Hi there, Asaf. Thank you so much for sharing these kind words and leaving us a review.
Please let us know if we can help with anything else. :)
Sweetan | Client Services
Shogun
Very good customer service. Everyone in the team is very helpful with everything and responses are very prompt.
Super helpful team, great app! Even on the basic plan.
Thank you so much for taking the time and leaving us a review. We are happy to hear that your experience with Shogun and our support team has been awesome. Thanks. 😊
Sweetan | Client Services
Shogun
Great app! Customer service is very helpful and quick to respond.
Hi there, Clement. Thank you so much for leaving us a review.
We are glad to hear that you are having a great experience with Shogun and our support team. We appreciate your kind words.
Please let us know if there is anything we can help with in the future. 😊
Sweetan | Client Services
Shogun
Best support of any app we've used. Thanks Andre and James!
Hey Kyle! Thanks for writing this review.
That means a lot and I am glad Andre and James could help. I will be happy to share the kind words with them and the entire team.
Let us know if there if anything we can help you with. 😊
Sweetan | Client Services
Shogun
I have been using this app for a couple years and have mixed reviews. I find this app to be nice for formatting a page with images and simple text, but full of glitches and so hard to use when you are creating a page with columns and lots of text with different formats, sizes, and links such as a "stockist page" It acts up like crazy and changes the formatting of the lines over and over to different options that were not selected. Adding a couple stores to my page is like a 45 minute venture to get it right. Plus the text formatting box pops up right over where you are working on the page so you often can't see what you are typing and formatting until you click away. I will likely begin to shop around for a new app when I have some time to invest.
Hi there, Corrine. Thanks for taking the time and sharing your feedback in the form of this review.
While I appreciate the feedback, I am sorry to hear you faced some issues with one of your recent pages with columns and other elements. I believe there is a better way to work on the page, assuming the page in question is the most recently published page.
I don't see a support interaction about the same either, please correct me if I am wrong. However, I have reached out to you directly and I would love to check this further for you.
I'll appreciate it if you could reply back to my email. Thanks.
Sweetan | Client Services
Shogun
Got an awesome support from Sweetan
Hi there, thanks for taking the time and sharing your feedback by leaving us a review.
It was great to communicate with you and I am glad I was able to help. 😊
Please don't hesitate to write back to us if there if anything else we can assist you with.
Sweetan | Client Services
Shogun
servicio al cliente super rápido!
Great app with amazing customer service!
Hey, Corbin!
Thanks for writing this review for us and sharing your experience. We are glad to serve you and will look forward to assisting you again. :)
Sweetan | Client Services
Shogun