Avaliações (3 306)
Refinar
-
Por classificação
This is a really excellent tool and essential to the Shopify process (on a small budget). It is incredibly easy to create web pages that work on both mobile and desktop. Really good tool. In addition, not only is it easy to create but also to iterate and change. It has transformed my Shopify store.
Some minutes to master it and it becomes a fast and powerful tool!
Nice app & customer support fast and good.
So easy to use. The best support. What's not to love?
Seriously, it's well-worth the extra money to use this tool. Plus, if you're really strapped for cash, you can build your site, suspend temporarily, and then start the subscription again later on when you need to do website revisions
Highly highly recommended
Works really easy and just what we needed to build pages without knowing coding.
Easy to use and helpful tool for designing your web pages.
Review and version rollback are very handy for checking and fixing update errors, just needs an in built spell checking option to catch any spelling mistakes you make.
The app works really well generally, with lots of great easy-to-use functions. Customer service is excellent - James Power and his technical colleague Matt responded very quickly and professionally to identify and fix a small issue we had. Giving 4 stars because while I like the app and the service Shogun removed the store syncing function from new stores with the Measure plan ($99/month) meaning if we wanted to have this we would need to put our new store on the Advanced plan at $499/month!
Hi there, Mike! Thanks for taking the time and leave us a review highlighting your experience with Shogun and the support team.
We are glad to hear that Shogun works with respect to your requirements and that James and Matt from the support team were able to help resolve the issue for you.
We also appreciate the feedback about the sync feature. The feature has been a part of the Advanced plan for some time now, but your feedback definitely helps the team to make informed decisions moving forward. We'll be happy to share an update.
Please let us know if there is anything else we can help with. We appreciate the support. 😊
Sweetan | Client Services
Shogun Page Builder
I've been a subscriber for almost a year and it's a shame that no one responds at support@getshogun.com pertaining to a tech question that I have. This is actually the first time I reached out for help.
I needed help for a product launch page that went up last week. It's been 7 days, followed up 3 times over email but no one bothered to respond. On the contrary, a billing question was also sent to support@getshogun.com at the same time and it was followed up very quickly.
I have no idea where went wrong but this is definitely not the experience a five-star app would deliver.
Hey Terry- again, super sorry this happened. I know we've been in touch via email a few times. What happened was we looped in Shopify support to help us get the refund issued. You replied on that thread with some follow up questions unrelated to the refund, and we missed those questions. That's on us. We do aim for 100% customer satisfaction, and have a 24/7 global support team to serve our clients. If you need anything, please email support@getshogun.com, or email me directly. Let us know how to make it right. We're proud to still have you as a client :) Best, Nick (Cofounder, Chief Product Officer).
Excellent app! We used it to build out our landing pages. Very simple interface that was so easy to use we had them ready to go in one day!
Soo many bugs, it's been really troublesome to get shogun up and running. No chat support is available. If you use Shogun expect a lot of issues and errors to arise. From newsletters submission forms to theme errors, to page settings. I do not recommend it at all! Pagefly seems to be a way better option, as it has 24/hours support. I am quite disappointed as we have been users of shogun for the past 2-3 years.
Hi, Lyne!
Thank you for your review and your feedback. I am sorry to see that you have had a negative experience with Shogun. We really appreciate your loyalty to the Shogun, thank you!
I am sorry for the issues you are experiencing. A member of our team will be reaching out to get more information about these issues and reviewing any prior communications that you have had with the team to ensure that any outstanding issues are resolved as efficiently as possible.
We do currently have a 24/7 support team who are always on hand to offer support. While chat support is not available on all plans, we strive to have a fast response time of fewer than 4 hours, though this is often much faster but depends on volume.
We look forward to having the opportunity to work with you to make your experience with Shogun a better one and appreciate your cooperation in working through the issues that you have been experiencing.
Karl | Manager, Technical Support
Intuitive and easy to use interface allows me to quickly put together landing pages for my clients website. Saves me so much time and effort and has all the tools needed to make any page I want to create!