Avaliações (3 308)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 90% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
26 de dezembro de 2023

They did a great job trouble shooting then fixing an issue I was having.

Mouthpiece Guy
Estados Unidos
Over 6 years usando a aplicação
Questão respondida por Shogun Labs, Inc. 27 de dezembro de 2023

Hey there, Jeff. Thank you so much for leaving us this review.

We greatly appreciate your feedback and are glad to hear that our team was able to fix the issue for you. We'll be here to assist you again and will look forward to hearing back from you.

Thanks for your support. 😊

Sweetan | Client Services
Shogun A/B Testing & CRO

12 de fevereiro de 2024

Best page building app on Shopify, use on both of our websites + always recommend to friends to use this app for page building.

Findlay Hats
Estados Unidos
About 4 years usando a aplicação
Questão respondida por Shogun Labs, Inc. 15 de fevereiro de 2024

Hi there, Jimmy. Thanks for taking the time and leaving us a review.

We are excited to hear that your experience with Shogun has been such a positive one. Please let us know if there is anything we can help with in the future.

Thanks for your honest recommendation. :)

Sweetan | Client Services
Shogun

19 de dezembro de 2023

Having recently started using Shogun for the first time, my initial experience with their support left an outstanding impression. I encountered an issue, and upon reaching out, they responded promptly with a Loom video that not only addressed my concern but also provided a clear step-by-step guide to resolve it. If their support consistently delivers this level of assistance, I'm genuinely pleased to have chosen Shogun for my landing page needs.

My Store
Estados Unidos
7 months usando a aplicação
Questão respondida por Shogun Labs, Inc. 21 de dezembro de 2023

Hi there, Chris. Thanks for leaving us his review and sharing your positive experience with Shogun and our support team. 🤩

Our team is always here to assist and we strive to ensure we can resolve the issue or answer questions promptly while trying our best to record videos where possible to share the steps. 😊

We'll ensure you have the same experience moving forward. Please let us know if there is anything else we can assist you with in the future.

Sweetan | Client Services
Shogun A/B Testing & CRO

19 de dezembro de 2023

This app is easy to use.
Also, if you don't understand something, the support will help you right away.
Very good service.
Thanks again Justine and Sweetan.

金熊香水
Japão
7 months usando a aplicação
Questão respondida por Shogun Labs, Inc. 21 de dezembro de 2023

Thank you so much for the review, Kei.

We sincerely appreciate the feedback and are glad to hear you are finding Shogun easy to use while having a great experience with our support team.

It was great to connect with you and I'll be sure to share the kind words with Justine as well. 😊

Please don't hesitate to write back to us if you bump into any issues. We are always here to assist. 🫡

Sweetan | Client Services
Shogun A/B Testing & CRO

27 de janeiro de 2024

Shogun really is your secret weapon to optimising your store to maximise conversions.

Moreover, the support is exceptional, Sweetan spent a lot of time patiently talking me through a challenge and he even jumped on a call late evening of a weekend. Very much appreciated, thank you....

pawable
Reino Unido
About 2 years usando a aplicação
Questão respondida por Shogun Labs, Inc. 4 de fevereiro de 2024

Hey there, Neil! Thank you for taking the time and leaving us a review.

It was great to communicate with you and I am glad to hear that I was able to help resolve the issue. We are always here to assist you should you bump into any other issues or have any further questions.

Thank you so much for all the love and support. 😊

Sweetan | Client Services
Shogun

11 de abril de 2024

Great builder, I had some issues, but ultimately Leah from their success team help solved them.

Coldest
Estados Unidos
About 1 year usando a aplicação
Questão respondida por Shogun Labs, Inc. 10 de maio de 2024

Hi there, Thank you so much for leaving us a review.

We are super glad to hear that you had a wonderful experience and that Leah was able to help resolve the issues.

Please let us know if there is anything else we can help with.

Sweetan | Client Services
Shogun

6 de fevereiro de 2024

Good! This app is easy to use when building pages. Rhys helped me very promptly. He is really good!! Nice app!

ANYCUBIC-US
Hong Kong, RAE da China
Over 1 year usando a aplicação
Questão respondida por Shogun Labs, Inc. 15 de fevereiro de 2024

Thanks for leaving us a review, Lily.

We are glad to hear that you are finding Shogun easy to use. Thanks for the feedback.

I will be happy to share the kind words with Rhys and the entire support team.

Sweetan | Client Services
Shogun

22 de fevereiro de 2024

Rhys was very helpful and replied super quick to all of my questions.

Noor Fares
Reino Unido
Over 2 years usando a aplicação
Questão respondida por Shogun Labs, Inc. 28 de fevereiro de 2024

Hi there, Alice. Thanks for taking the time and leaving us a review. 💜

We are glad to hear that you had an amazing support experience with Rhys. I will be happy to share the feedback with him and the entire team.

Please let us know if there is anything else we can help you with in the future. We appreciate your support. 😊

Sweetan | Client Services
Shogun

8 de janeiro de 2024

I emailed the helpline from Shogun with an issue I was struggling with and I received a very prompt reply from James who understood my issue and gave me a couple of different steps to be able to solve it right away.

Hugo & Me
Reino Unido
3 months usando a aplicação
Questão respondida por Shogun Labs, Inc. 14 de janeiro de 2024

Hi there, Victoria. Thank you so much for leaving us a review.

I am glad to hear that James was able to under the issue and offered help with steps to resolve it right away. I will be happy to share the feedback with him and our entire support team.

We'll also be looking forward to assisting you again in the future. 😊

Sweetan | Client Services
Shogun ‑ Landing Page Builder

26 de janeiro de 2024

Exceptional support. Proactive and focused on problem-solving, the staff members contribute significantly. The app is deeply integrated and fully functional, consistently driven to update its functionality. It's not cheap, but the value you receive in return is substantial. In my opinion, it's the best tool you can get!

Acqua Alpes
Áustria
3 months usando a aplicação
Questão respondida por Shogun Labs, Inc. 4 de fevereiro de 2024

Hi there, Daniel. Thanks for sharing your feedback in the form of this wonderful review.

We are super glad to hear that your experience with Shogun and our support team has been wonderful and that you are finding the app functional with respect to your requirements.

Please let us know if there is anything else we can assist you with. We appreciate your support.

Sweetan | Client Services
Shogun