Avaliações (3 228)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 90% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
4 de setembro de 2024

I don't understand their pricing and how the price continues to increase for the Build plan - the app is kind of clunky too.

Jewett Cameron Company
Estados Unidos
Mais de 1 ano usando a aplicação
Questão respondida por Shogun Labs, Inc. 6 de setembro de 2024

Hey there, Thanks for writing this review and sharing your feedback with us.

Can you elaborate a bit more on what is not clear with our pricing? The Build plan active on ...

Editado a 6 de outubro de 2020

Very bad Customer Support. Making a fool of us for last 1 month. Neither doing anything nor admitting that they cannot resolve the problem. Really sad. We are very old user of this app. Earlier we had good experience with the customer support, dont know what happened to them now.

Saurabh Mittal
Índia
Mais de 7 anos usando a aplicação
Questão respondida por Shogun Labs, Inc. 6 de outubro de 2020

Hey Saurabh,

I'm really sorry to hear that you've had a bad experience with support over the last month. I've reviewed your support interactions and I can see that you've ...

Editado a 4 de agosto de 2023

After changing the price plan I can`t update my already published pages anymore. Sorry, but this is behaviour is truly unacceptable...

Schreib Und Stil
Alemanha
Quase 6 anos usando a aplicação
Editado a 24 de abril de 2024

UPDATE 2024 - although the product is good. The price has unfortunately increased 300-500% ($69 pm to $250-500) to which is beyond excessive. Locked in as have pages built here. Expensive lesson to learn, would avoid.

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Shogun is easy to use and we created most pages with it. The service is very good. When we have any questions we always receive support and an friendly answer even on the same ...

Stand4socks
Reino Unido
Aproximadamente 5 anos usando a aplicação
Questão respondida por Shogun Labs, Inc. 26 de abril de 2024

Hi there, Josh. Thanks for sharing your feedback in the form of this review.

I am sorry to hear that you are facing issues with the pricing changes we have had. However, ...

Editado a 14 de março de 2022

I've used this app for about 5 years, and I've gone from my original 5-star review, to a 3-star review, to a 1-star review. The quality has deteriorated for this app as they've added features, creating new glitches, without improving the fundamental core features that you actually need in an app like this. The support is fast and friendly, but this company needs to just focus on the fundamentals ...

Ifoodequipment Com Inc
Canadá
Aproximadamente 5 anos usando a aplicação
Questão respondida por Shogun Labs, Inc. 14 de março de 2022

Hey Sean,

Thanks so much for your feedback regarding the drag and drop functionality of Shogun Page Builder. You have fair criticisms and I'm glad we have the opportunity to ...

9 de setembro de 2019

A very suck software!The software keep cashing, and very lagging! Please improve the performance!!!!

VV EHOUSE
Malásia
Quase 5 anos usando a aplicação
Questão respondida por Shogun Labs, Inc. 9 de setembro de 2019

Hello Sin- sorry to hear about the bad experience. I'm not sure this is related to Shogun though- we have 10,000+ clients, and we're not getting any other reports of this. A ...

27 de fevereiro de 2023

Steer clear!

Take a close look at the TOS before you install this and be sure you have a lawyer explain the terms to you. Understand that even though you buy this app to build your web pages, you will continue to pay a monthly fee for as long as you use those pages you built. Don't think you are going to build the pages and then delete the app, doesn't work that way. If you build one page and use ...

The Crothers Way
Estados Unidos
Mais de 4 anos usando a aplicação
Questão respondida por Shogun Labs, Inc. 27 de fevereiro de 2023

-UPDATE-
Hi, again Eddie and the "The Crothers Way" team!
I tried reaching out on the phone number that we have on our end, but I wasn't able to connect. I will be happy to ...

10 de outubro de 2018

I've been a subscriber for almost a year and it's a shame that no one responds at support@getshogun.com pertaining to a tech question that I have. This is actually the first time I reached out for help.

I needed help for a product launch page that went up last week. It's been 7 days, followed up 3 times over email but no one bothered to respond. On the contrary, a billing question was also sent ...

Good Dog People™
Singapura
Aproximadamente 4 anos usando a aplicação
Questão respondida por Shogun Labs, Inc. 18 de março de 2019

Hey Terry- again, super sorry this happened. I know we've been in touch via email a few times. What happened was we looped in Shopify support to help us get the refund issued ...

15 de novembro de 2021

Soo many bugs, it's been really troublesome to get shogun up and running. No chat support is available. If you use Shogun expect a lot of issues and errors to arise. From newsletters submission forms to theme errors, to page settings. I do not recommend it at all! Pagefly seems to be a way better option, as it has 24/hours support. I am quite disappointed as we have been users of shogun for the ...

CARBO Electric Bike
Canadá
Aproximadamente 4 anos usando a aplicação
Questão respondida por Shogun Labs, Inc. 15 de novembro de 2021

Hi, Lyne!

Thank you for your review and your feedback. I am sorry to see that you have had a negative experience with Shogun. We really appreciate your loyalty to the Shogun, ...

19 de março de 2024

Once you use Shogun you're locked in. They have repeatedly changed features and changed their pricing which results in broken pages, missing features that we once had, and difficulties site wide. Customer support is slow to respond. You guys suck.

EVELO
Estados Unidos
Quase 4 anos usando a aplicação
Questão respondida por Shogun Labs, Inc. 21 de março de 2024

Hi there!

Thanks for leaving your feedback with us. While we change our plans' pricing and add new features, necessitating shuffling features to different plans, we never ...