Shogun Page Builder

Hi there!

Thanks for leaving your feedback with us. While we change our plans' pricing and add new features, necessitating shuffling features to different plans, we never take features off of users, nor do we force you onto new plans.

Once the app is persistently installed, you've always got to keep the feature set you are familiar with. Pages, therefore, will not spontaneously break. As I understand, the features that were missing were found to be still available, only slightly moved in the UI with the editor design refresh.

Customer support is available 24/7 through email, where we aim to respond to every email within 24 hours, and live chat, where we can be reached most hours within a couple of minutes.

I know we were chatting recently about this, and if you have any specific queries not addressed in our more recent interaction, please reply to that same thread or reach out to our team, and we'd be more than happy to assist you.

James | Client Services
Shogun

Hi there, Chris. Thank you for taking the time and leaving us a review.

I am happy to hear that James was able to help resolve an issue quickly. I will be sure to share the feedback with him and our entire support team.

We are here to assist you should you bump into any issues or have any further questions. Thanks for your support. :)

Sweetan | Client Services
Shogun

Hi, Gracie. Thank you so much for leaving us a review and sharing your experience.

I am happy to hear Justine was able to help and answer the questions. I will be sure to share the kind words with her.

Please let us know if there is anything else we can assist you with. Thanks for your continued support. 😊

Sweetan | Client Services
Shogun

Thanks for leaving us a review and sharing the feedback, James.

We designed Shogun to be easy-to-use without having to code and we are super glad to hear that you are having a great experience with Shogun.

We'll be here to assist you if you bump into any issues or have any further questions.

Thank you so much for your support. 😊

Sweetan | Client Services
Shogun

Hey Katya. Thank you so much for taking the time and sharing your feedback in the form of this review.

Our support team is proud to serve you and we'll be here to assist you again should you bump into any issues or have any questions.

We appreciate your continued support. 😊

Sweetan | Client Services
Shogun