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After Meta updated the display API at 2024.12.04, we had some issues with Instagram business account, but Kate from support had great communication and fixed them quickly! Really appreciated it!
Hi!
Thank you for sharing your experience! We're glad to hear the issue was resolved quickly and appreciate your patience throughout the process. We’re happy everything is back on track!
Kind regards,
Showcase team
A really useful app for us. And when we recently need help, the Showcase team were quick to respond and helped us with our query, all got sorted on the same day we reached out. Very happy to recommend this app :)
Thanks so much for the 5 star review, ARK Skincare team!! We are glad we were able to help you out yesterday and glad to have you as a customer. As always, let us know if you ever need any additional support at support@showcasegalleries.io.
Very user friendly and anytime we need help a team member answers in a reasonable time frame! Customers love having this feature on our site to help them shop what we post!
Hi Twine & Twig team! Thank you so much for the 5-star review. Glad we were able to help you resolve your query yesterday and looking forward to continuing to improve Showcase for all of our customers! Please feel free to contact support@showcasegalleries.io if you ever have any additional questions.
Love the Showcase app! Boosted my Shopify store with stunning Instagram visuals, seamless integration. A+
Thank you so much for the 5 star review, True Glory Hair team! It's great to have you as a customer and thank you for your patience as we worked to address your needs. Please feel free to contact us at support@showcasegalleries.io at any time!
Super cute customer service and great app!
I love this app - there was a time when customer service was hard to reach, but that has been resolved and the support is excellent. Great looking display of images, highly customizable!!
Hi Cheeky Seats Scooter Seat Covers team! I am thrilled to hear how much you enjoy the app. As you've mentioned, customer support was limited at one time, but our app has recently changed ownership and we are now fully dedicated to supporting customers in a responsive and effective manner. Thanks again for your feedback!
Great app and works perfectly. I had a little trouble getting the code installed onto the Product Detail part of my page but was able to reach out to customer support and James was able to help me within minutes. Highly recommended for functionality and great customer support. Our sales have gone up using this App!
I love the app, great work and design! We choose it after we tried many other apps that did not fit perfectly to our store like this one. Good work, guys!
La atención es oportuna y efectiva. Simplifica mucho la forma de taggear los productos, te ayudan haciendo mejoras a la app para que funcione perfectamente para tu negocio y supla tus necesidades.
¡Gracias por tu reseña! Estamos encantados de saber que te encanta la aplicación. Siempre estamos aquí para ayudarlo si alguna vez tiene preguntas. ¡Que tengas una buena semana!
Thank you for your review! We are thrilled to hear that you love the app. We're always here to support if you ever have questions. Have a great week!
Awesome customer service, easy to use, and insanely useful! Friendly team makes me positive that I'll be keeping this app or a long time coming!