Avaliações (187)

Avaliação geral
4,6
Pontuação por nível de classificação
  • 91% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
15 de outubro de 2018

I recently added this app and I'm really enjoying the results so far. It has been very helpful and informative, also helped turn some abandoned carts to sales. Thank you for this app!

LSM Boutique's Fashion N Fragrances
Estados Unidos
Over 4 years usando a aplicação
4 de maio de 2018

I usually don't write reviews, but Scout is one of the most useful apps on shopify. It helps me a lot to know about abbandoned cards when are happening. Keep up the good work!

Xn U6bc7e0cwbiubcqkzj7cbpoekhie7af5a0i3cta
Grécia
Over 4 years usando a aplicação
24 de junho de 2019

This App has been great. I thought It would be help boost sales and it did! Scout made it easy to personally contact every abandon cart. We boosted sales in a big way (by over 30%) within in the first few days of using Scout. With real personal interactions we were able to convert every person that responded to our calls and texts. (our over-all abandon cart recovery is now at about 70%)

Communicating 1 on 1 with potential customers also gave us super good insight into questions and concerns that customers had about our products that would have otherwise held them back from making that first purchase.

bickskimboards
Estados Unidos
Over 4 years usando a aplicação
Questão respondida por HMS Commerce 24 de junho de 2019

Thanks Duran. Love working with you guys so far! I hope we continue to find success working together.

23 de outubro de 2020

This app rose our sales in ways we couldn't imagine. The staff are amazing, their support was just an added benefit to the overall experience. 5/5 stars are not enough.

Arora
Canadá
Over 4 years usando a aplicação
Questão respondida por HMS Commerce 27 de outubro de 2020

Thanks for the kind word Bijoy. Keep up the great work with your fashion and new styles. I look forward to hearing back on how your influencer campaigns go!

5 de abril de 2021

Fast and user friendly. Very informative and helpful. A great app to compliment my Shopify shop. Recommended

Essexee Legs
Reino Unido
About 4 years usando a aplicação
Editado a 19 de abril de 2023

it doesnt work anymore ??!?!?!? its a shame, it was a pretty good app,...................................

Stockholm Co.
México
About 4 years usando a aplicação
30 de outubro de 2020

Best app for recover sales. We use WhatsApp and it works perfect. Support is also really good! We recommend this app for sure.

StudioMusic.cl
Chile
About 4 years usando a aplicação
Questão respondida por HMS Commerce 30 de outubro de 2020

Thanks for the review Carlos. You have a really cool store there in Chile, I'm sure your products sell themselves! We wish you all the best and don't hesitate to reach out if you need anything. Thanks!

5 de março de 2019

It's a very effective app, and they keep improving it! The timing (of abandoned carts) should improve though, but I still give it 5 stars because there's no other app I've found yet that's this fast in informing me of orders.

EDGABILITY
Índia
Almost 4 years usando a aplicação
Questão respondida por HMS Commerce 5 de março de 2019

Thanks Shehla! You're the best. And yes, we do keep improving and the timing of the alerts is something we're tackling as we speak!

1 de novembro de 2020

I have been using this app for 4 yrs now and its just amazing.love the reminders about fb messengers on abandon carts, it has helped a lot. Fabulous app.

BONYHUB
Reino Unido
Almost 4 years usando a aplicação
Questão respondida por HMS Commerce 2 de novembro de 2020

Thanks for the review Shruti. You might be one of the longest using app users we have! It was great speaking on the phone with you and learning that we're accounting for up to 20% of your overall sales. Keep it up!

31 de outubro de 2020

So amazing that we get to reach out to our abandoned cart customers directly on call! It's given our recovery rate a massive bump! Another great thing about Shop Phone is the constant reminders we get to thank our loyal customers.

After Dark
Índia
Over 3 years usando a aplicação
Questão respondida por HMS Commerce 2 de novembro de 2020

Thanks Prerna. We love your store. We wrote this post for you because we love your store so much: https://shopphone.substack.com/p/why-we-love-after-dark