Shop

Very good experience

I've been a loyal user of Shop Channel for over a year, serving 380 customers. However, after a chargeback issue, my account was suspended, despite it being resolved in my favor. Attempts to resolve this with customer support have been frustrating. Disappointed with Shop Channel's handling of the situation and hope for improved transparency and efficiency in the future. Please reactivate my account, as I've done everything possible to make this channel work for me.

easy to use

Muy bueno shop

I definitely would advise others to utilize the Shop App to extend the reach of their brand to create a broader customer base. I just began to use Shop and the impact of my brand being seen by more people was evident right away. Try it for yourself and you won't be disappointed!

awesome app to use.

好

Finde ich wirklich sehr gut

It's really easy to use and make life easier to shop. Eliminating most of the annoying and tedious parts of shopping.

There is no customisation when it comes to customers leaving reviews on the shop app. The email request can't be modified and you can't even see what the email looks like that Shop sends!. You also don't receive notification when a customer writes a review, they just automatically publish it. I use Judge.me where I customise my emails and make it more personal, this means though customers receive 2 requests. With this SHOP APP you cannot turn off the "Review Collection" button, it's stuck onto "ON" with no facility to toggle it off. I contacted Shopify help and even they can't do it. Too many bad issues with this app and very little opportunity to customise it for your own individual store. I'm going to delete it if I can't toggle off the reviews! Worse than useless and not fit for purpose re reviews.