レビュー (3,059)

総合評価
4.8
評価レベルごとの件数
  • 評価の84%は5つ星です
  • 評価の9%は4つ星です
  • 評価の2%は3つ星です
  • 評価の1%は2つ星です
  • 評価の4%は1つ星です
2024年5月2日

losw sale

Shubham Foods
イギリス
アプリの使用期間:8ヶ月
2024年1月16日

There is no customisation when it comes to customers leaving reviews on the shop app. The email request can't be modified and you can't even see what the email looks like that Shop sends!. You also don't receive notification when a customer writes a review, they just automatically publish it. I use Judge.me where I customise my emails and make it more personal, this means though customers receive 2 requests. With this SHOP APP you cannot turn off the "Review Collection" button, it's stuck onto "ON" with no facility to toggle it off. I contacted Shopify help and even they can't do it. Too many bad issues with this app and very little opportunity to customise it for your own individual store. I'm going to delete it if I can't toggle off the reviews! Worse than useless and not fit for purpose re reviews.

Imogen's Luxuries
イギリス
アプリの使用期間:7ヶ月
2024年2月20日

Shopify is making discrimination and threatening our company to disable our website. We are currently in discussion to solve the problem. The details will be given when the discussion ends.
Sully is giving terrible customer service...

Digiturk America
アメリカ合衆国
アプリの使用期間:約2ヶ月
2024年1月31日

I heard that others had issues with spammers emailing the living daylights out of them, and I have that issue, too. This app makes getting new page's details too easy. You have annoying spammers emailing all new shop owners. You should seriously do something about this.

Damond LLC
アメリカ合衆国
アプリの使用期間:約1ヶ月
2024年2月2日

I can’t use it and I don’t understand why. I can't visualize my online shop and I can't modify anything.

Digistore-NFT
イタリア
アプリの使用期間:5ヶ月
Shopifyが返信しました 2024年2月5日

Hi, there! You can review the Shop Merchant Guidelines here to determine whether you're eligible to use the Shop channel: https://shopify.link/LQpL. We also have guidelines on how to customize your Shop store: https://shopify.link/N8L8. If you are still having trouble with customizing your store, please reach out to us via the Shopify Help Center so we can determine the issue and next steps to take: https://shopify.link/1w5D. -Sophia, Shopify Support

2024年1月3日

There is no customization when it comes to customers leaving reviews on the shop app. You can't customize the email request sent to customers on your behalf asking for a review, you also can't even see what it looks like. You also don't receive any notification when a customer leaves a review on your shop. The review is also automatically published on your shop without you being notified. You aren't given the option to approve or deny a review, everything it automatically published. If you use any third party review apps like LOOX, this means your customers will be asked to leave a review twice (once by loox and once by the shop app). So many issues with this app and very little features to customize the app for your brand.

THE CHEEKY BIKINI
カナダ
アプリの使用期間:10ヶ月
Shopifyが返信しました 2024年1月8日

Thanks for the review - I can certainly see the benefit of allowing these changes! I am going to provide this review to our developers as a suggestion to include customization on the customer reviews. We appreciate the feedback and context that you have provided us as this is how we can build a better application for all users. -Ollie, Shop Support

2024年6月5日

hola como yo puedo usar hase aplicacion en mi tienda shop ia

Macen.com
チリ
アプリの使用期間:約1ヶ月
2024年1月23日

Review management is a total nightmare, can't even censor insults or whatever, and you can't turn them off.

Comfy Family
アメリカ合衆国
アプリの使用期間:8ヶ月
Shopifyが返信しました 2024年1月25日

Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you're experiencing some trouble with the Shop app. To clarify, are you looking to remove certain reviews? If so, you can follow the steps outlined here (https://shopify.link/1BK7) to complete this. Alternatively, please feel free to connect with our Live Support so we can take a closer look into this: https://bit.ly/2AWw5VA. - Blair, Shopify Support

2024年1月25日

RUBBISH, We need an AGE App due to what we sell, But SHOP does not like Age Apps, so we cant use SHOP SIMPLE,.

No and Low Alcohol Drinks
イギリス
アプリの使用期間:24日
編集日:2024年2月9日

My products don't show in the app and support was unable to resolve it.

Edit: Thank you for reaching out.
I'd like to confirm that all the products I offer meet the necessary criteria for listing in the Shop. Each product has an accompanying image, a clearly stated price, and is categorized appropriately. Additionally, I adhere to the Shop merchant guidelines in full. With Sell with Shop activated on my Shop channel, I understand that all my eligible products published online will also be showcased on the Shop app.

Esserly
スウェーデン
アプリの使用期間:約2ヶ月
Shopifyが返信しました 2024年1月15日

Hey there! Thanks for taking the time to review Shop. We understand that you have been experiencing some issues with linking your products. Please follow our product availability guide here (https://shopify.link/erJx) to learn more.

If you're still having issues, please reach out to us here: https://shopify.link/YWD7. We'd be happy to take a closer look at this issue to find a solution! -Mac, Shopify Support