レビュー (5,677)

総合評価
4.8
評価レベルごとの件数
  • 評価の85%は5つ星です
  • 評価の9%は4つ星です
  • 評価の2%は3つ星です
  • 評価の1%は2つ星です
  • 評価の3%は1つ星です
2024年6月9日

This app takes the liberty of re-writing my thank you pages and inserts information that is not accurate. I am not a programmer and cant figure out how to change this.
I have more customers get angry with me because of this app

Zen Garden and Bonsai
カナダ
アプリの使用期間:約1年
Shopifyが返信しました 2024年6月17日

Hi, there.

We appreciate you taking the time to share your review. We're sorry to hear you did not have an ideal experience navigating the app.

Our Support team would like to ...

2024年4月27日

I've been a loyal user of Shop Channel for over a year, serving 380 customers. However, after a chargeback issue, my account was suspended, despite it being resolved in my favor. Attempts to resolve this with customer support have been frustrating. Disappointed with Shop Channel's handling of the situation and hope for improved transparency and efficiency in the future. Please reactivate my ...

FORHERA DESIGN
カナダ
アプリの使用期間:約1年
Shopifyが返信しました 2024年4月29日

Thank you for connecting with us and sharing your feedback. We invite you to connect with our Shop Team (https://shopify.link/bmyj) directly so we can better assist you with ...

2024年5月5日

hallo my shop channel is not working anymore, because of chargeback first of all that chargeack was not my problem because sopify said its low fraudulant order and did not notified me, secondly the shop channel is my main orders generator meaning i have 100% of my orders from shop and you suddenly yestarday without notifing me deleted me from shop channel meaning you ruined my whole business, ...

Nikita Studio
ドイツ
アプリの使用期間:約1年
Shopifyが返信しました 2024年5月6日

Hi, there. Thank you for leaving a review. We'd be happy to take a look into this with you. For more help please reach out to our support team through the Help Center: https: ...

2024年5月31日

I cant use shop anymore because of chargebacks. but it wasnt my fault. the customer didnt read the description. It was a pre-order and they thought they would get the product after a few days but in the description i wrote that its a pre order and they will get the product after weeks.

TAQA
ドイツ
アプリの使用期間:6ヶ月
Shopifyが返信しました 2024年6月4日

Thank you for your review. Eligibility for the Shop Channel is not impacted by one order, rather, a merchant must have a chargeback rate of less than 1% spanning the last 6 ...

2024年6月26日

if you get a chargeback you're finished I've had over $100,000 worth of orders through shop and they disabled my account after around 10 chargebacks. They will never side with you.

ELOHIM
アメリカ合衆国
アプリの使用期間:約1年
Shopifyが返信しました 2024年6月28日

Hi, there! I'm sorry to hear about your experience. In order to use the Shop sales channel, your store needs to have a chargeback rate below 1% over the last 6 months. I ...

2024年5月1日

This company is terrible. My customer came and wanted service paid with a major credit card . Shopify accepted the funds that was transferred and say my funds would be posted to my account 2,600.00 and never was
The transaction was complete from my customer on the other have Shopify completely stole my funds and I'm planning to Sue this company. That's a lot of money to take from a person ...

Wilson Auto LLC
アメリカ合衆国
アプリの使用期間:約2ヶ月
Shopifyが返信しました 2024年5月3日

Hi, there. I'm sorry to hear about your experience. Please contact our live support team through the Help Center (https://shopify.link/vRnL) so we can look into this further. ...

2024年5月24日

I give NO stars due to I can’t list my products as it keeps telling me that I don’t have product categories on my products and when I check I have product categories selected for every product this app is a waste of time and money

Umpteen Treasures
オーストラリア
アプリの使用期間:4ヶ月
Shopifyが返信しました 2024年5月27日

Hi there! If you are seeing your product categories highlighted in purple in your product details, then theses are just suggestions and they need to be approved by clicking ...

2024年3月6日

We use LockSmith for our B2B customers only. Due to this reason only and only that SHOP is not approved. Really sad.

Remoair
スウェーデン
アプリの使用期間:1年以上
2024年4月25日

the Most PISSSSS POOR App/Website
Shopify used to be easy, seamless & now its prone to Fraud, Hackers & its a bloated, unease, expensive site
with no Help,
you have to fight with Bots to get the App to work.
And integrate it in.

Forget it.

Electric Dollhouse
アメリカ合衆国
アプリの使用期間:10ヶ月
Shopifyが返信しました 2024年4月26日

Hi, there! Thanks for your feedback, and I'm sorry to hear about your experience. We would be happy to assist you with any issues you're having with your store. Please reach ...

2024年5月25日

I got a chargeback because my shipping took too long. I got the stupid items but they deactivated my account. Good luck trying to speak with someone about your issues

Sugars315.com
アメリカ合衆国
アプリの使用期間:約1年
Shopifyが返信しました 2024年5月27日

Hi there! I am sorry to hear about this situation, dealing with chargebacks is never an easy situation. Our support is available 24/7 through our Help Center: https://bit.ly/ ...