Shop

Easy to use, limited on styling - could do with the ability to change the bg colour instead of it taking it from the main image. allows yoiu to keep it on brand.

Be cautious; while they claim it's Customer Acquisition Cost (CAC), they will charge you for each conversion, even from existing customers. This isn't clearly stated.

Works great when they actually allow you to be online. But they’re stringent process of you having a .9% chargeback rate or less is very difficult to contend with when you have customers who will charge back five minutes after they made an order because they have buyers remorse or whatever. And then you get penalized.

Good marketing tool to expand reach beyond what just a Shopify store alone does. Only wish that there was more ability to customize and less limits on number of products, categories, etc.

J'ai passé une commande pendant les fêtes et la commande a pris du retard, le service client drubs ont été hyper réactif et mon remercié de ma patience par un beau geste commerciale, le sweat à capuche et mon bonnet me tiennent super chaud et de bonne qualité, en plus il fait bien chaud avec un drubs au vue des temps qui fait.

Shop's advertising tools have very little flexibility. You would think that a large company like Shopify would have more robust ad options. We can't even create campaigns by product categories.

BE CAREFUL!!! There's a reason it is nearly impossible to contact a real person.... I WAS DOUBLE CHARGED FOR AN ACCOUNT I DID NOT START AND WHEN CONTACTING HELP WAS TOLD THEY WOULD DO NOTHING TO HELP ME AND THERE POLICY IS NO REFUNDS.

Easy to implement and update. A bit restricting with content, especially product sorting, but a worthy channel to help increase visibility and sales.

I switched over from Etsy about a year ago to Shop and it was a smart move. However, because there are so many app options it can be overwhelming to know which to install especially when there are multiple apps that seem to do the same thing. I will say the integrated AI help assistant is FANTASTIC. Anytime I have any issue I get perfectly accurate help and good explainations. It might be a good idea to offer certain alternate versions where the basic necessary apps are set up for you based on your store type and need. There are simply too many options to sift through and for a small business it can be time consuming. That being said, I appreciate the constant new improvements and many free options that provide true enhancement and value including ways to streamline and automate workflows. I am very happy with the level of customer support available. I would only caution someone who isn't very tech savvy to hire a consultant or do a bit of research first. Otherwise, very pleased with the app.

Shop is a very user friendly app that makes purchasing items a breeze. You can favorite an item for later if it's something you'd like to purchase and or, repurchase. The Seller can customize their storefront so that it stands out from others in the app. I think it's a wonderful feature for all businesses including small ones. Highly recommend!