Shop

The app informed me that I needed to work on my store because my store wasn't discoverable to buyers which is something I didn't know. The steps to correct the issue was easy to follow and complete

Easy to implement and update. A bit restricting with content, especially product sorting, but a worthy channel to help increase visibility and sales.

Good marketing tool to expand reach beyond what just a Shopify store alone does. Only wish that there was more ability to customize and less limits on number of products, categories, etc.

I switched over from Etsy about a year ago to Shop and it was a smart move. However, because there are so many app options it can be overwhelming to know which to install especially when there are multiple apps that seem to do the same thing. I will say the integrated AI help assistant is FANTASTIC. Anytime I have any issue I get perfectly accurate help and good explainations. It might be a good idea to offer certain alternate versions where the basic necessary apps are set up for you based on your store type and need. There are simply too many options to sift through and for a small business it can be time consuming. That being said, I appreciate the constant new improvements and many free options that provide true enhancement and value including ways to streamline and automate workflows. I am very happy with the level of customer support available. I would only caution someone who isn't very tech savvy to hire a consultant or do a bit of research first. Otherwise, very pleased with the app.

I would like to be able able to add titles on the email images. Also more flexibility in the footer however I am also disappointed that I could not find our products when searching at shop.com

Great app, although it would be great to be able to customise the colour scheme to match my website

I love how the shop app is easy for shoppers to use. My biggest problem is THE APP decides what products to promote and put first for campaigns. Currently it is spot lighting a product we don't even have stock of. I would like them to add the ability to put a short video for the shop updates section, right now it is only a post.

its been good. only had one customer seem to be a scammer others have been wonderful!

It is fairly easy to operate. Sidekick AI is great. Sometimes wrong tho.
Need some human help too.

Good extra App for Shopify Customers