Avaliações (4 798)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 85% das classificações são de 5 estrelas
  • 9% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
6 de maio de 2023

Shop is a great way to get your products out there to people. Great resources to connect with potential conversion

Little Miss and Young Gents
Estados Unidos
6 months usando a aplicação
28 de março de 2023

Super annoying that the Schedule Availability feature is not active on this Shopify developed app. All the other sales channels base availability on the inventory of the shop itself. But this app ignores the "Scheduled Availability" and ignores the stores inventory.

Kinda Dumb!

moderncooking.com
Alemanha
9 months usando a aplicação
Questão respondida por Shopify 29 de março de 2023

Hi there, thanks for taking the time to review our sales channel. I understand you have some frustrations about the current functionality of the Shop sales channel.

Future publishing - https://bit.ly/3ntkVzU, or scheduled availability is currently only available on the Online Store. It doesn't apply to any other sales channels yet, including the Shop sales channel.

We will certainly pass your feedback to our developers for consideration.

In the meantime, if you've any other concerns relating to the Shop sales channel, please don't hesitate to reach out to us by starting a support request via this link so that we can authenticate you on the account: https://bit.ly/3NehLrk.

Best wishes,
Brian,
Shop Support

16 de dezembro de 2021

SHOP's app doesn't really work, and it's made by Shopify? The app states that I have zero products available, when originally SHOP accepted 100% of our products for a few weeks. All our products are still available and the management bulk editor shows all products selected, but clearly the app has lost a connection. SHOP doesn't offer support, at least I haven't found it within the app, regardless the channel doesn't offer much of a service or ability for their users to find anyone's stores. The only way we will ever get a sale via SHOP is because someone already knows our store name and has searched for us specifically by name, SHOP doesn't make a way for their users to discover anyone, including you! We do so much better with Google and other similar channels.

Burke & Keen
Países Baixos
8 months usando a aplicação
Questão respondida por Shopify 21 de dezembro de 2021

Hi there, thanks for taking the time to review the Shop sales channel. I'm sorry to hear you're dissatisfied with it, but we'd love to take a closer look into your issues. I have sent you an email so we can start to troubleshoot this if you wish to reply. Looking forward to assisting you. Brian, Shop Support

11 de fevereiro de 2023

We can't use Shop, but it now prints on all our shipping labels. Another boutique claimed we stole their photo, even though it was a vendor provided photo. We aren't allowed to appeal, but got dinged with copyright infringement in a he said she said. Stop advertising your services to my customers, and then not allow me to participate in said services. Especially since you never even heard our side or looked at our proof we had rights to use it too.

Striped Box Boutique
Estados Unidos
7 months usando a aplicação
Questão respondida por Shopify 14 de fevereiro de 2023

Hi there, thanks for taking the time to review our sales channel. I understand you had some trouble with eligibility for our Shop sales channel. If you were deemed ineligible for certain features, you should still be able to install the channel. Your customers will continue to be able to take advantage of order tracking, viewing recent orders and seeing the available contact information for your business.

If you want us to take a closer look at your ineligibility circumstances, and to see if there's a way to rectify the matter, please contact us directly after logging in via the following link so that we can authenticate you on the account: https://bit.ly/3NehLrk.

We'd also be happy to take a look at the shipping label marketing if you provide as much context and screenshots where possible, to see if this can be adjusted.

Best wishes,
Brian,
Shop Support

15 de fevereiro de 2023

They work against sellers by supporting the scammers !! , they have zero customer support, and their platform is ideal for getting ripped off by scammers.

Tinymod Furniture
Canadá
7 months usando a aplicação
Questão respondida por Shopify 6 de março de 2023

Hi there, thanks for taking the time to review our sales channel. I understand you've run into some frustrations.

If your issue related directly to the Shop Sales Channel, I would recommend reaching out to our Shop specific support team via this link so that we can authenticate you on the account: https://bit.ly/3NehLrk . Please add as much context as possible in relation to your issue and we'll be happy to try and assist you.

Alternatively, if it relates to Shopify as a whole, please reach out to Shopify support here - https://bit.ly/3EgQp0N .

Best wishes,
Brian,
Shop Support

12 de outubro de 2023

Decent so far

ZnithPeak
Estados Unidos
5 months usando a aplicação
7 de maio de 2023

Looks Promising, Just Connecting, Easy setup with attractive tools like workflow automations and discount options.

Focused Connections by Starforce Production LLC.
Estados Unidos
5 months usando a aplicação
17 de março de 2023

This app lacks alot of features. You don't get notified when customers review their products and have no control over that. Your store can be disabled WAY too quickly with no control over that as well. My store had one product that promoted the entire store to be disabled with no way to fix it even though I was bringing in thousands of dollars. Really unhappy customer here.

Elizabeth Stone
Estados Unidos
6 months usando a aplicação
Questão respondida por Shopify 29 de março de 2023

Hi Elizabeth, thanks for taking the time to review our sales channel. I understand you've some frustrations about your account having issues relating to the eligibility.

In order to avail of features such as Shopping and Discovery in the app, we ask merchants to meet certain eligibility requirements. You will still be able to install and use the sales channel, and your customers can continue to track their orders, view recent orders and see the available contact information for your business.

The requirements are listed here - https://bit.ly/3A4GLgJ .

If you'd like us to investigate if there was an error in relation to your eligibility, or advice on it, please don't hesitate to reach out to us by starting a support request via this link so that we can authenticate you on the account: https://bit.ly/3NehLrk.

In relation to the customer reviews, you should be able to keep track of them and reply if needed by following the instructions detailed here - https://bit.ly/40Kgori

Please let us know via https://bit.ly/3NehLrk if you'd like any further assistance with that and we'd be happy to help.

Best wishes,
Brian,
Shop Support

4 de agosto de 2023

without and marketing I got 2-3 orders from this app, so I liked the App. Let's see in future how can we grow more with this App.

MyNeedMarket
Estados Unidos
5 months usando a aplicação
23 de maio de 2023

Pretty good but too limited and basic with options for personalising your shop. Also desperately needs the ability to add Metafields to product pages - for example some products we sell take 2-3 weeks to fulfil, there is no way to relay this information without editing the product description every time the item goes in or out of stock on the Shop App unlike our website which uses Metafields to do so

Hobby Figures
Reino Unido
7 months usando a aplicação
Questão respondida por Shopify 24 de agosto de 2023

Hi, there. Thank you for your review! I'm happy to pass along this feedback. We're always looking for ways to improve the app and these are great suggestions. This guide can help you customize your Shop store with the available options in the meantime: https://shopify.link/N8L8. -Erin, Shop Support