Shopicial ‑ Community Forum
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Build a social forum around your product or service.
A social network will help customers feel free to share their feelings about your product/brand. Building a private social network makes your brand more professional and insightful. Customers will also be completely focused on your brand without being attracted to other issues like when they use a popular social network (Facebook/Twitter...). It helps you build a community around your brand, capture customer needs, and handle problems with your customers.
- Build your community forum with just one click.
- When clients share freely, it's good social proof.
- Send automatic notifications to users about forum activities.
Lingue
Inglese
Questa app non è disponibile in Italiano
Categorie
Tipi di pagine
Gestione pagine
Prezzi
Scegli il piano più adatto alla tua attività.
BASIC PLAN
$14 /mese
o a $151/anno con un risparmio del 10%
Funzionalità
- Professional social forum
- Unlimited posts and comments
- 10GB files storage
- 1000 users
Prova gratuita di 7 giorni
STANDARD PLAN
$29 /mese
o a $313/anno con un risparmio del 10%
Funzionalità
- Professional social forum
- Unlimited posts and comments
- 50GB files storage
- 2000 users (+)
- CDN + Email Service
- Mobile App
- Email support
Prova gratuita di 7 giorni
PREMIUM PLAN
$59 /mese
o a $599/anno con un risparmio del 15%
Funzionalità
- Professional social forum
- Unlimited posts and comments
- 100GB files storage
- 10,000 users (+)
- CDN + Email Service
- Mobile App
- 24/7 Support
Prova gratuita di 7 giorni
ENTERPRISE PLAN
$199 /mese
o a $1,890/anno con un risparmio del 21%
$2/ 10GB storage, $10 per 1K users
Funzionalità
- Professional social forum
- Unlimited posts and comments
- 250GB files storage
- 50,000 users
- CDN + Email Service
- Mobile App
- 24/7 Priority Support
Prova gratuita di 7 giorni
Tutte le spese sono fatturate in USD. Per gli addebiti ricorrenti e le spese basate sull’utilizzo ricevi una fattura ogni 30 giorni. Vedi tutte le opzioni di prezzo
Recensioni (16)
The app has too many bugs that happen often.
We got a good amount of users in it, but they kept reaching out to us saying they couldn't post, or that the site was down.
We paid for the year upfront under the understanding the app would work well... after it failed repeatedly, we asked for a refund for the remaining year, which was denied.
If the app works properly and we choose not to use it anymore it makes sense to not refund us the money... but we HAD TO stop using the app due to the amount of issues that happen often.
If you want your brand to seem reliable... don't use this service.
Thank you for sharing your feedback. I am truly sorry to hear about your frustrating experience with the platform and the issues you've encountered regarding post delivery and uptime.
I want to clarify a few things that might help explain what happened, as well as offer a solution:
Posting and Spam Filters: Many posting issues are tied to the settings in the admin panel (such as restrictions on unverified users or automated spam blocks). We use third-party services like Akismet to filter spam. Occasionally, these services can misidentify normal posts as spam and temporarily disable an account. When this happens, a notification email is sent to the forum admin, who can easily review and reactivate the user/post directly from the admin panel.
Uptime and Technical Issues: We want to look closely at why you experienced repeated downtime. Our team is committed to reliability, and we want to investigate exactly what went wrong with your specific setup.
Subscription Plans: We offer a live demo and a free trial so teams can thoroughly test the forum before committing. We also offer monthly billing for flexibility, alongside our discounted annual plans.
While our standard policy generally covers the agreed-upon term, we completely understand your frustration given the disruptions to your community.
Our Support Team wants to make this right. Please reach out to us directly at [admin@app1pro.com]. We want to help resolve any outstanding technical problems, and if you still decide to leave our platform, we would like to discuss a special arrangement/goodwill gesture regarding your account.
Thank you for your patience, and we hope to have the chance to mend this relationship.
I couldn't find the option to cancel the subscription after signing up. It's a really shady design.
Hi there, we’re sorry for the frustration! To clarify, all Shopify app subscriptions are managed directly by Shopify. To cancel, you simply need to delete the app from your Shopify admin 'Apps' list, and all future charges will stop automatically. You can find a step-by-step walkthrough of this in the Support page of your Shopicial admin panel. We’re always looking to improve, so thank you for the feedback!
This app gives us a platform where customers can communicate with each other and with us directly. I encountered some bugs with the custom login URL, contacted the support team and they responded and resolved it surprisingly quickly. Highly recommended!
Assistenza
Assistenza per l’app fornita da app1pro.
Risorse
Questo sviluppatore non offre assistenza diretta in Italiano.
Sviluppatore
Tam Trinh, Hanoi, 10000, VN
Lanciata
28 febbraio 2020
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