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On the face of it, the app looks good and easy to use. The issue is there is not a way to bypass customers who accept marketing setting. Some emails are marketing and customers need to consent. Other emails are non-marketing, eg status update, website down and these non-marketing emails do not need to rely on consent. Can only leave 3 stars due to lack of scope when sending emails.
Hi there, EcigZoo. Thanks for taking the time to leave a review for Shopify Email. Shopify Email is mainly meant to be used for marketing purposes, but we understand the value that can be brought to the app by being able to send non-marketing emails to customers. I'm happy to take the feedback you've provided us here to our Product Team for their consideration. I can't say what the result of your feedback may be, but you can feel confident in knowing that the team is aware of your review. Thanks again! -Imogen, Shopify Support
I must confess i'm not happy with this. First of all i thought that Shopify was helping is during this covid period and in fact ... "Shopify Email is not available for your store yet." Hope that it will soon change and that shopify will really help us ...
Hey there!
Amy here from Shopify. I wanted to take a minute to follow up with you and thank you for your feedback. I'm sorry to hear that you are unhappy so far, I'm going to send you an email to open up the lines of communication and see what I can do for you.
Amy l Shopify
As much money as Shopify earns, they could have spent some time developing an actual quality email app...
Hey, there. Thank you for taking the time and sharing this feedback with us. We'd be happy to pass any suggestions or feature requests along to our development team, please let us know by visiting the Shopify Help Center (https://bit.ly/3cJkx8V). Cheers! -Elias, Shopify Support
Awesome support by the customer service agent. thanks!
and i love the fact it's free and we can remove the app branding!
Glad to hear it! Thank you so much for taking the time and sharing this feedback with us. We hope you continue to enjoy using Shopify Email. -David, Shopify Email
So easy to setup and loved that it automatically incorporated all the colours and logos from my website. Also appreciate the insights in provides in terms of open rates and click throughs.
It is excellent. So easy to use. I'd highly recommend getting it.
I have sent so many emails already and I love it.
Awesome App, really enjoyed using it. I have used many email marketing apps in the past. But this is the best
Hey, there. Thanks so much for taking the time and writing this review. We're pleased to hear that you've enjoyed using our app! If you need any assistance, don't hesitate to reach out to our Support team via the Shopify Help Center (https://bit.ly/3cJkx8V). Cheers! -Elias, Shopify Support
This is an easy-to-use app, with a good amount of templates to choose from. It allows you to customize the template too.
Thanks so much for taking the time to leave your feedback here; so glad to hear you're enjoying the app! Cheers. - Brie, Shopify Support
Seamless, easy, simple. No need for third party email providers anymore. Consider adding more features down the line and I'll give it 5 stars.