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Generally, It's easy to use. But in my tests, some emails did not even reach the spam folders after one day and I don't know what's happened.
it should be free with plan now we can only send one email a month. rip off it should be free since
Hey there,
Charlotte here from Shopify Support. Thank you for taking the time to share your review of the Shopify Email app with us. I'm going to follow up with you in an email, to open up the lines of communication here. That way we can chat about the payment structure and what it means for your store, specifically.
Best,
Charlotte | Shopify
For a new shop owner this was rather easy to set up. Many choices on format and editing. And the price enables me to get started without breaking the bank.
I love the Shopify emails. They look great and they're super easy to customise and send. The price is also super reasonable. However, without being able to set up an automation welcome sequence for people when they first subscribe, I'll have to switch over to one of the other services like Mailchimp. Super bummed as this really was easy to use.
Hey there!
Amy here from Shopify,
I just wanted to take a minute and thank you for your feedback. It is feedback like this that helps us to improve! I completely understand how a Welcome automation would be an amazing addition to the app. I'm going to send you an email so I can gather all your thoughts and send it off to my developers!
Amy l Shopify
I don't know why people are so upset about this app... Yes it is basic, yes it is simple, and yes this is not a Mailchimp but has an integration with the Shopify system and your true list of subscribers that checked the marketing permission.
I had a very bad experience with Mailchimp as the were counting my subscriber's numbers from Shopify, even those that did unsubscribe. The 'ShopSync' app is not updating your list of subscribers/unsubscribers in Mailchimp but MC will charge you for the full amount. My list of emails collected was around 2000 so MC for me was free. Then I got one subscriber extra and I jumped into higher bracket and this is the time where the problem started. MC was charging me 49.99 USD per month until I will reach 2500. I was like okay I can handle it. When I reached 2501 another 8.99 was added to my billing without even a notice on my email they just sent an invoice.
As this was for me a bit expensive I changed the app to Seguno, and the first shook that I got was that my list of real subscribers (who marked the marketing permission) were around 1000 not like Mailchimp calculated via ShopSync 2501. As I sent an email to Mailchimp about it I didn't receive any answer-back. Seguno also not calculating to list bounce emails and spam emails so they kindly cleaned up my list.
I would suggest to everyone to check your numbers of real subscribers based on your customer list in your Shopify system as ShopSync in not updating your list in MC. As in my case, I shouldn't pay over 50 USD for 2501 subscribers where more than half of that weren't subscribers anyway.
As for now I highly recommend Seguno App and Shopify Email for stores who just want to simply promote the store, products, blogs. They are enough and right now Seguno is keeping my subscribers list clean and updated and I'm paying 20 USD a month as I reached 1001 subs.
This app works sort of ok. I imported all our subscribers from GetResponse easily. My only issue is when editing the email with things like being able to say use a link generated in the discount section of Shopify. It is easy to get the look of the email right in terms of store branding but with editing links etc it could do with some improvements. The price is great but the app needs some tweaks.
We appreciate you taking the time to get in touch and write your review to let us know how Shopify Email could be improved. I can certainly see why you'd like to see improvements with regards to customizing your emails and making it easier to add links, and I will be sure to pass your feedback onto our development team.
Thank you for reaching out and I hope Shopify Email continues to be a useful tool for your business moving forward. -Victor, Shopify Support
I was previously using Mailchimp along with Squarespace and I find this to be so much easier to use, plus it's all included with your Shopify subscription and links to all of your products. Very Happy!
If would be better if can send emails too all customers ever paid. For a new online business we do not have a lot of subscribers.
It was super easy except we did a free gift with every order and that was not an option in your choices. But overall very simple and a nice canvas.
I loved how easy it was. I will use the Email feature a lot in the future. The process was very straight forward and easy to understand. Highly recommend.