Recensioni (2.062)

Valutazione complessiva
4,6
Numero di recensioni per livello
  • Il 70% delle recensioni ha 5 stelle
  • Il 17% delle recensioni ha 4 stelle
  • Il 5% delle recensioni ha 3 stelle
  • Il 3% delle recensioni ha 2 stelle
  • Il 5% delle recensioni ha 1 stelle
9 novembre 2020

I used this app to inform my subscribers that we have a new collection online. It was really easy and quick

locolocobrazil
Grecia
Circa 9 ore di utilizzo dell’app
8 settembre 2023

Setting up all my emails flows etc, was pretty straight forward, except for 1 thing. It didn't send out ANY of my automated emails.

I do not know why shopify moved to forcing this app to send out emails for abandoned cart and abandoned checkout.

Kaganader Tuning
Stati Uniti
8 giorni di utilizzo dell’app
Shopify ha risposto 13 settembre 2023

Thanks for letting us know about this! We'd like to take a closer look at how this is set up in your store, if you can reach out for account support via our Help Centre here: (https://shopify.link/WJna). -Don, Shopify Support

18 novembre 2022

Buena para emails sencillos, bastante bien integrado con shopify. Una gran decepción es que los mails no sean traducibles con la app de shopify Translate&Adapt.

Koike Barcelona
Spagna
3 giorni di utilizzo dell’app
30 settembre 2021

No useful analytics make this a pretty bad system. No way to see who is opening, clicking, bouncing, or unsubscribing. No way to see who got email and who didn't if there is a problem. No way to clean up my lists. No way to improve engagement when I can't actually see which customers are engaging and which ones aren't. It feels bad on purpose - like Shopify wants us to take our business elsewhere because they don't want to be bothered with this. If that's not the case, please fix it asap.

Seattle Yarn
Stati Uniti
6 giorni di utilizzo dell’app
Shopify ha risposto 11 ottobre 2021

I'm sorry to hear that the inability to track the metrics you've cited has made using the Shopify Email app a negative experience for you, and can appreciate why this lack of transparency is frustrating. I know that many merchants using Shopify Email have asked for this and this is something I hope we will develop in future to make things easier for our merchants in terms of driving successful marketing campaigns. I will be sure to submit your feedback to our development team and thank you for reaching out to us and sharing your experience with us here via your review. -Victor, Shopify Support

29 maggio 2020

Looks promising. However, I would like to see this app provide the ability to automatically send a welcome email to new subscribers. It would also be nice if the welcome email could include a discount code, say 15% off for signing up.

The Bath Bomb Outlet
Stati Uniti
6 giorni di utilizzo dell’app
Shopify ha risposto 9 giugno 2020

Hey there,

Claire here from Shopify. Thank you for taking the time leave us a detailed review. Our team are constantly working to improve the app and add functionality to suit our Merchants needs, and I will be sure to pass on this feedback to our team. I'm going to follow up with you in an email to open up the lines of communication here so if there is any further feedback on features you would love to see I can pass this on to our developers too.

Claire l Shopify

Data modifica: 22 settembre 2020

I like this app for sending emails to our customers. The end result is very clean and professional looking. I also like that it pulls in our product information directly from our website.

However, it is WAY too difficult to figure out. For example, it's nearly impossible to find a "Send Email" button. I want to re-send an email to remind customers of our fundraiser tonight, and can't figure out a way to do this. PLEASE provide an easier-to-use interface. Thanks!

Three Basketeers
Stati Uniti
6 giorni di utilizzo dell’app
Shopify ha risposto 25 settembre 2020

Hey there,

Claire here from Shopify. Thank you for taking the time to share your feedback with us. Our team are consistently working to improve the app and add functionality to suit our Merchants needs. I'm going to follow up with you with an email to open up the lines of communication here so I can provide your feedback to my team.

Claire l Shopify

18 aprile 2020

Shopify Email is coming soon

Shopify Email is not available for your store yet. The app will be automatically installed for you when it becomes available.

VINYLSHOPHOUTEN
Paesi Bassi
5 giorni di utilizzo dell’app
Shopify ha risposto 20 aprile 2020

Hey there!

Amy here from Shopify. I wanted to take a minute to follow up with you and thank you for your feedback. We love hearing from our Merchants with feedback that can help us to improve. I'm going to send you an email to open up the lines of communication and see what I can do for you.

Amy l Shopify

22 aprile 2020

I've downloaded the app, but it states that it is not available yet. Can you provided some information as to when it will be? Thank you

Nudge Boutique
Regno Unito
5 giorni di utilizzo dell’app
Shopify ha risposto 22 aprile 2020

Hey there!

Amy here from Shopify. I wanted to take a minute to follow up with you and thank you for your feedback. I'm going to send you an email to open up the lines of communication and see what information I can get for you here.

Amy l Shopify

Data modifica: 11 luglio 2020

Hello Shopify. I like the idea of this email being created by Shopify itself. However, this app is missing A TON of important features. Is there a way that you guys can add the following automatic emails:

Order Confirmation, Order Cancellation, Order Follow-up, Shipping Notification, Delivery Notification, Abandon Cart, Product Recommendation, Birthday and Cross Selling.

Also can you guys add features like, social icons in the footer of the website and website information.

Buttons for: Order Tracking, Order Cancelling, Order Editing, etc.

Thanks!

Fine Art Imagery
Stati Uniti
5 giorni di utilizzo dell’app
9 maggio 2023

Everything works great, very handy app. But lacks translation support.
There is no way to fully translate your emails.
So not as good for international shops.

Petcomfortbe
Belgio
5 giorni di utilizzo dell’app
Shopify ha risposto 10 maggio 2023

Thank you for your feedback! We understand the importance of having translation support available for those with international shops! We will definitely submit your feedback through to our development team. Thank you! - Nia, Shopify Support