Shopify Email

I really want this app to work, it's much easier doing everything directly in Shopify. But it has let us down twice in a row, and each time has been disastrous. We rely on our newsletter heavily for new releases, when something doesn't work it affects our business significantly. The first time the whole newsletter that we'd spent days on just deleted itself right before we sent it out. The second time the product links in the newsletter didn't work because when we had created the newsletter the products were still in draft mode. When we made them active the link was broken and they took to the customer to a 'preview' mode. Email marketing is so important, if you are going to release a tool like this I think it needs to be more polished. Other advice for the app:
- allow more configurations for product alignment
- the more customisation the better, it's pretty simplistic atm
- It only sends half of the emails at a time, meaning some customers don't get it until up to 24 hours later, when you have limited releases this frustrates people. - Would be great to be able to import your own fonts
- As far as I can tell there is no way to not have a 'logo' at the header. Get rid of this function.

It's super easy and quick! Love the already created templates! I'm anxious to see if it increases traffic and leads to increase sales.

The Mailing templates are great. Really easy to use and it´s great to see the report at the end of the campaign. Great for our puposes.

The layout looks amazing ... BUT. The timing is impossible. When you send it at 6 pm, it means that some MAY get it at 6 pm, but others at 9 pm, some at 11 pm, and the rest of the customers may get it in the time when they are sleeping. That is completely useless as a marketing tool. I tried it three times, and the conversion is about 10% of the sales I used to get using Mailchimp. Sorry Shopify, this will not do, I go back to Mailchimp.

There is something wrong with this program, emails fail to be sent forever, customer service has no way to fix the problem

Makes life easy . Less thinking for me lol . I wanted to send out mass emails and i wasn't sure on how to go about it But spotify made it super simple and smooth . I appreciate this app.

Would appreciate if I can filter all emails of people that have NOT ordered for all time period. Otherwise it is good app to have.

Its easy and simple. However seems limited as I am not able to create automations and triggers. Also no option to translate into non-english language.

The App has a major problem for me. None of the previews will display. When I open the app to start a campaign, all the templates show, "no image available".

Otherwise, the app appears to be very basic. This is just launching, so its to be expected.

Amy, can you take a minute to follow up by sending me an email to open up the lines of communication to see what can be done?

Basic. That about sums it up. If you are looking for advanced features, this is not it. For stores that communicate with their customer base a few times a year, not a bad program. For new stores just starting out, not a bad program. For stores that want to set up workflows, abandoned cart emails, abandoned shopping emails, and more, this is NOT your program. For those that bash it, move on. If you are one of the above types of businesses, this is a cost-effective way to communicate with your customers.