Recensioni (2.374)

Valutazione complessiva
4,6
Numero di recensioni per livello
  • Il 71% delle recensioni ha 5 stelle
  • Il 17% delle recensioni ha 4 stelle
  • Il 5% delle recensioni ha 3 stelle
  • Il 2% delle recensioni ha 2 stelle
  • Il 5% delle recensioni ha 1 stelle
4 novembre 2023

Emails getting send out late.. up to 24hrs of delay.. horrible. Not only useless, it's actively frustrating customers. Fix this people!

Percalada
Germania
Circa un anno di utilizzo dell’app
Shopify ha risposto 6 novembre 2023

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. I understand you have some concerns about delays in your emails being sent out when ...

17 febbraio 2023

Email template codes can't be edited. I need to customise the abandoned cart/checkout emails to not include products with a certain tag but can't do this. This is a vanilla product. Shopify's usual lets do the bare minimum product requirements and we will get away with it politics.

Continental Food Store
Regno Unito
Circa un anno di utilizzo dell’app
Shopify ha risposto 1 marzo 2023

Hi, there. Thank you for taking the time to share your feedback with us. I have passed your comments along to our developers to help us better our products and offerings in ...

8 maggio 2020

This has a lot of potential, but isn't really ready for active use, especially if you have a large list. The features are very limited, but adding products to an email is incredibly fast and could improve your workflow. We've been testing it with around 10000 subscribers and it just takes too long to send emails (they go in batches but it can take hours for any to send at all) so scheduling is ...

Ysolda Ltd
Regno Unito
12 mesi di utilizzo dell’app
Shopify ha risposto 11 maggio 2020

Hey there,

Amy here from Shopify. I'm happy to hear that you can see the potential. I appreciate both the positive and negative feedback. I'm going to send you an email so I ...

13 maggio 2021

This app has potential to be so much better than it actually is, given it is made by Shopify for Shopify merchants - it should be so much more powerful and integrated than what it actualy is. I do like how easy it is to select products from my store to promote in an email, however I cannot believe that Shopify do not make First Name fields available to personalise each email to my loyal customer ...

Seven Horizons
Australia
11 mesi di utilizzo dell’app
27 luglio 2021

I used this to send out a marketing email to my customers. It was fine to set up although I needed help to add something to my DNS setting because test emails weren't going through which is weird because Shopify is my host. Unlike Mailchimp though you can't do anything more after sending it. You can't see who opened the email and send them further marketing, nothing. I'll continue using Mailchimp ...

Catherine Iskiw Designs
Stati Uniti
11 mesi di utilizzo dell’app
Shopify ha risposto 10 agosto 2021

I'm glad to hear that you were able to get Shopify Email set up despite the issue with your DNS settings, and thank you for sharing your experience using the app with us here ...

2 giugno 2020

Very basic email app. It's fairly easy to use but wish there were more tools like automating welcome emails or scheduling them.

Annie and Sisters
Stati Uniti
9 mesi di utilizzo dell’app
Shopify ha risposto 9 giugno 2020

Hey there,

Claire here from Shopify. Thank you for taking the time leave us a detailed review. I'm a glad to hear you found it easy to use, but can totally understand wanting ...

11 maggio 2023

For a free email marketing tool, don't expect much from this. It works on standard automation such as; "Welcome", "Abandoned", "Offers" etc. However, it gets pretty annoying when you want to customise a template to send an email to customers who purchased a certain product/collection. And you want to get segmentation details of. your customers. You won't find anything in the HELP articles, it's ...

The Strength Games
Singapore
7 mesi di utilizzo dell’app
Shopify ha risposto 13 maggio 2023

Hi, there. Thank you for taking the time to share your feedback with us. I have passed your comments along to our developers to help us better our products and offerings in ...

17 maggio 2020

DON'T WASTE YOUR TIME ON THIS APP RIGHT NOW.

First email got 30% opens, then got restricted for trying to send a 2nd email with a few days?

No ability to filter by opened / not opened so don't understand how else I could have done it. Now being told there are weekly sending limits.

App looks nice hence the 2 stars but unusable right now. Will have to move back to Mailchimp. Wish I hadn't wasted a ...

Pure Earth®
Regno Unito
7 mesi di utilizzo dell’app
Shopify ha risposto 18 maggio 2020

Hey there,

Amy here from Shopify. I appreciate you sharing your feedback with us. We are consistently making changes to our apps to make them better suite our Merchants needs ...

28 dicembre 2020

I really want this app to work, it's much easier doing everything directly in Shopify. But it has let us down twice in a row, and each time has been disastrous. We rely on our newsletter heavily for new releases, when something doesn't work it affects our business significantly. The first time the whole newsletter that we'd spent days on just deleted itself right before we sent it out. The second ...

Paradise Grapevine
Canada
7 mesi di utilizzo dell’app
Shopify ha risposto 22 gennaio 2021

Hey there,

Claire here from Shopify. Thank you for taking the time to share this great feedback with us. I am sorry the app as it is right now does not suit your needs, our ...

12 luglio 2022

Needs a serious overhaul to be useful. Missing so many basic features. e.g.
- Adjustable padding/ margins
- Menu for header
- Custom widths
- More than 2 columns
- Proper footer customisation On the plus side, it is cheap to use.

Arktis Store
Regno Unito
6 mesi di utilizzo dell’app
Shopify ha risposto 30 luglio 2022

Thank you so much for taking the time and sharing this feedback with us. We understand that you'd like to see more features, such as adjustable padding or margins, custom ...