Shopify Email , 1.388 recensioni

Valutazione complessiva
4,4
Numero di recensioni per livello
  • Il 66% delle recensioni ha 5 stelle
  • Il 18% delle recensioni ha 4 stelle
  • Il 6% delle recensioni ha 3 stelle
  • Il 4% delle recensioni ha 2 stelle
  • Il 7% delle recensioni ha 1 stelle
12 ottobre 2020

i love the templates. they are very easy to use. I just wish that they made it possible to put two images on the same page instead of one gian product image per page. Also, please introduce the feature to re-email those who haven't opened the newsletter.

Jjudd.xx Boutique
Canada
8 mesi di utilizzo dell’app
Data modifica: 16 marzo 2021

It's super easy to build out an email. I usually have an issue with what to feature, but Shopify helps with the built in stats. I'm still poking around in here to learn about all of the capabilities!

Fractured Fox
Stati Uniti
24 giorni di utilizzo dell’app
11 settembre 2022

Worst email app on the store, only thing it's got going for it is that it's cheap & can do flows but tbh it needs to be cheap now that shopify is taking fee's from all 3rd party transactions including buy now pay later services which already take too much. Moving the abandoned cart emails into this app while it is so half baked has me angry, I had an awesome template but now it's gone as you guys are forcing us to use this. I can't make anywhere near as good of an email in this app as I could using OrderlyEmails: Email Templates and just pasting the code into shopify. This app can't even size images properly, recommend products or display dynamic discount codes to draw a customer back. Such a lack of customization, lack of social networks you can list in your footer. The footer is just plain terrible tbh. Stop rolling this out until it's actually a good app!

Titan Pop Culture
Australia
Oltre un anno di utilizzo dell’app
Shopify ha risposto 30 settembre 2022

Hi there, Titan Pop Culture. Thanks for taking the time to leave us a review for Shopify Email. I'm sad to hear that the recent changes made to emails and automations haven't been something that you've been able to get value from. Having greater customization of your emails, and using your own custom templates, is incredibly helpful for merchants that want to have greater control over their marketing and branding emails. I've gone ahead and passed this review to our Product Team for their consideration, and also made a feature request to ask for greater customization options in the future. I can't outline when these requests may be added, but you can rest assure that they're now on the team's radar. Thanks again for your review. -Imogen, Shopify Support

7 ottobre 2020

Good help but... you can't edit and use again an already sent out campaign. Sometimes a campaign has great results and you can't replicate it (you have to design from 0). It could use some more templates.

La Tienda Cervecera
Stati Uniti
Oltre un anno di utilizzo dell’app
Shopify ha risposto 13 ottobre 2020

Hey there,

Claire here from Shopify. Thank you for taking the time to share your feedback with us. Our team are consistently working to improve the app and add functionality to suit our Merchants needs. I'm going to follow up with you with an email to open up the lines of communication here so I can provide your feedback to my team.

Claire l Shopify

Data modifica: 6 gennaio 2021

Cons:
You cannot do custom segmentations inside the app.
Templates are limited.
Deliverability takes too much time.
No automations.
Pros:
It is cheap

Japanese Taste
Giappone
Circa un anno di utilizzo dell’app
Shopify ha risposto 22 gennaio 2021

Hey there,

Claire here from Shopify. Thank you for taking the time to share your feedback with us on the Shopify email. Our team are consistently working to improve the app and add functionality to suit our Merchants needs. I'm going to follow up with you with an email to open up the lines of communication here so I can provide your feedback to my team.

Claire l Shopify

31 gennaio 2023

Pretty basic email app. Does the job 80% of the time. Noticed that if you send an email to an app that supports dark mode on IOS your style is completely broken.

Mox Motors
Stati Uniti
Oltre un anno di utilizzo dell’app
Shopify ha risposto 27 febbraio 2023

Thank you so much for taking the time and sharing this feedback with us. We will pass your feedback on optimizing for dark mode to the development team. - David, Shopify Email

29 dicembre 2020

I used this email to send out a discount to my subscribers. The process was straight-forward and very user-friendly.

N2 Hair Oils
Stati Uniti
23 giorni di utilizzo dell’app
22 novembre 2020

There are not as many features as Mailchimp or others, but how can you beat the price! The app is easy to use and reliable. For future improvements - I would really like to have the ability to ad a divider line.

Stina's Quilt and Sewing Supplies
Stati Uniti
7 mesi di utilizzo dell’app
18 maggio 2021

Easy to setup, manage and track how well each one does. Limited by the number of emails you can send per month with base account.

Fancy Fanny
Stati Uniti
7 mesi di utilizzo dell’app
Shopify ha risposto 10 giugno 2021

Hey, there. Thank you for sharing this feedback! We're happy to hear that our app was easy to setup, manage, and track the campaigns. While there is a limit of 2500 free emails per month, you're able to send more if that's something you need to do. If you'd like to learn more about this, more information can be found here: https://bit.ly/3vcX99A. Cheers! -Elias, Shopify Support

23 novembre 2021

This app is cheap and so are the delivery of my emails. I sent out a email blast for Blackfriday and the app decided to stop after 50% and tells me that it stopped because there where some peoples that did unsubscribed. Also it's reporting feature is extremely cheap only sending info and clicks but no results like add to carts or sales. As I said cheap yes but this does more damage to our brand than help.

Gypsy Diamonds
Canada
Circa un anno di utilizzo dell’app
Shopify ha risposto 24 novembre 2021

Hi, there. Thank you for taking the time to leave this review and provide us with this feedback. We do cancel some campaigns that receive high signals that the subscribers do not like the emails they are receiving. That said, I would recommend reviewing our Best practices for Shopify Email (https://bit.ly/3cNEACe) to ensure you do not run into this issue in the future. Thanks again for your review! -Marty, Shopify Support.