レビュー (2,383)

総合評価
4.6
評価レベルごとの件数
  • 評価の71%は5つ星です
  • 評価の17%は4つ星です
  • 評価の5%は3つ星です
  • 評価の2%は2つ星です
  • 評価の5%は1つ星です
編集日:2020年12月4日

Needs more Email Templates. Very Basic! Too Basic! not enough options. page works great very easy to work and manage just needs more template options and colors also the header you can't change the font

Winkbykamice
アメリカ合衆国
アプリの使用期間:4ヶ月
Shopifyが返信しました 2020年12月7日

Hey there,

Charlotte here from Shopify Support. Thank you for taking the time to share your feedback with us. Our team is consistently working to improve the app and add functionality to suit our merchants needs. I'm going to follow up with you with an email, to open up the lines of communication here, so I can provide your feedback to my team.

Best,
Charlotte | Shopify Support

2023年12月28日

Another free app. Need time to explore on how to use the app but overall works great.

Pattern Patch Parlor
イギリス
アプリの使用期間:4ヶ月
2020年9月1日

I got a result of this service. Even it needs improvements this has a great opportunity to market products using emails. Thanks and hope to get a better result.

Facestora
スリランカ
アプリの使用期間:2ヶ月
2020年11月17日

An Email Marketing Application that hasn't automation is just useless... It looked easy to use, but without a decent flow you cannot build your customers list... Just taking space on my App Shelf...

Ariel's Vibes
アメリカ合衆国
アプリの使用期間:4ヶ月
Shopifyが返信しました 2020年11月17日

Hey there,

Charlotte here from Shopify Support. Thank you for taking the time to share your feedback with us! I can absolutely see the importance of being able to automate emails using the Shopify email app, and would be happy to pass along your feedback to our developer team.

Our team is consistently working to improve the app and add functionality to suit our merchants needs, so I'm going to follow up with you with an email, to open up the lines of communication here, in case you have any additional feedback you would like to share with us.

Best,
Charlotte | Shopify Support

2020年12月1日

Really amazed by the quality of this application. The editor, which is the most important part, is AWESOME. I tried many Shopify apps for various needs, this one was the best experience for now.

Nada Paris
フランス
アプリの使用期間:5日
2020年5月27日

So, if you are a small business and just want something that will ping out a basic email to your customers then this is for you ..

However, if you actually care about your communication with customers and require a decent level of customization and control then stick with a dedicated 3rd party app ..

We would have loved to streamline our email into shopify but sadly with the functions as they are it just wont happen .. Mailchimp .. my business with you is safe for now ..

Mike, Co-Founder
www.RocknRomanceVintage.com

Rock n Romance
イギリス
アプリの使用期間:4ヶ月
Shopifyが返信しました 2020年5月29日

Hey Mike,

Amy here from Shopify. I appreciate the feedback. I would love to hear more about what features you feel are missing and what can be changed/improved so that I can pass the details along to my developers. I'll shoot you an email to open up that communication!

Amy l Shopify

編集日:2020年5月29日

This is a very good and fast way to send out marketing emails. Unfortunately, most of our clients are using spf and dmarc and our mail servers use those mechanism as well to block phishing emails, therefore, anything sent from here will be categorized as spam or sent to junk folder or rejected. Due to mail security reasons, Shopify and any similar app providers shall provide the users a way to use their own mail server to send out mails. Sendgrids and many other mass mailing servers are being abused by hackers to steal money from bigger corporations by faking the email from or misleading from and messages...etc.

Master Air Tool Ltd Co
アメリカ合衆国
アプリの使用期間:4ヶ月
Shopifyが返信しました 2020年6月3日

Hey there,

Amy here from Shopify. I appreciate the feedback. I completely understand the concern of your messages being flagged by mail providers as junk or spam. You want your messages delivered! I'm going to send you an email and open up the lines of communication here so I can get all of your feedback off to my development team.

Amy l Shopify

2020年9月28日

Very easy to use. Was able to setup the email in just a few seconds. Can't wait to use this in the future to stay in contact with my customers.

La Belle Tiffy
アメリカ合衆国
アプリの使用期間:4ヶ月
Shopifyが返信しました 2020年9月29日

Hey there!

Charlotte here from Shopify Support. Thank you so much for taking the time to leave a review on the Shopify Email app. I would be happy to follow up with you and help you get started with using and getting the most out of this app! I will send you an email so that we can chat further. Also keep in mind, anytime you need support, you can click on the "Get Support" button in the top right corner of the Shopify Email app. This will send your request/question directly to our support team.

Charlotte | Shopify

編集日:2020年4月15日

Finally, an email app with justified fair charges for small businesses and big businesses alike, looking forward to all the Goodness offered by the app. And I believe it's going to be such an important part of the Shopify ecosystem. All the best wishes for them :)

But ATM, it's not working, and showing this notification, Which is very unprofessional, TBH:

" Shopify Email is coming soon

Shopify Email is not available for your store yet. The app will be automatically installed for you when it becomes available. "

OrderNation
パキスタン
アプリの使用期間:5日
2023年2月6日

Setting up all my emails flows etc, was pretty straight forward, except for 1 thing. It didn't send out ANY of my automated emails.

I reached out to support, and chatted for almost an hour, trying to sort it out. They said it looked like everything was set up correctly, but still didn't work. They said they needed more time to look at the problem. Which was fine.

Long story short another guy from support reached out but was no help. After sending support 3 more messages over a 5 day period, no one has even gotten back to me with any sort of an update! Not even to say, "hey we're still working on" Nothing!

I can't launch my website until this is sorted out and it's been a week now since I first flagged it with support.

Not happy. I understand it's free, but if you can't help me sort it out, just let me know so I can delete the app and move on and find one that works.

I normally don't leave bad reviews, but this is extremely frustrating!

oro-hygiene™
オーストラリア
アプリの使用期間:4ヶ月
Shopifyが返信しました 2023年3月1日

Thank you for taking the time to share your review with us. I absolutely understand your frustration with the app not completing marketing campaigns or working as expected. While it has been some time since you left your review, this is something we would like to personally follow up with. If you were not able to resolve this, can you please connect with us via this direct link (https://bit.ly/2AWw5VA)? We look forward to assisting you and ensuring this does not occur again. -Olivia, Shopify Support