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Pretty useless given that it cannot do automation. This is rather odd, because Shopify itself can (eg through abandoned cart emails).
The instructions in other review feedback don't work and Shopify help desk had to point me to a 3rd party app and. Pretty frustrating given that automation is so 2010. Please, please, please add automation, if you did it would be a good app.
Thank you for getting in touch and for sharing your feedback with us here, and I can certainly appreciate why having more automation in Shopify Email would be beneficial. Shopify Email is still a relatively new app and it's possible that more automated features become available down the line, but nonetheless I will be sure to pass your comments onto our development team for them to consider. We appreciate you getting in touch and sharing your thoughts in your review. -Victor, Shopify Support
I like the cool animated graphic but wish I could also customize the email a bit more with adding images of my own.
Hey there,
Amy here from Shopify Support. Thank you for taking the time to share your feedback with us. Our team is consistently working to improve the app and it’s feedback like this that helps us do that. I would love to hear more about what you have in mind in regards to adding images to your emails. Im going to send you an email to open up the lines of communication.
Amy | Shopify Support
On the face of it, the app looks good and easy to use. The issue is there is not a way to bypass customers who accept marketing setting. Some emails are marketing and customers need to consent. Other emails are non-marketing, eg status update, website down and these non-marketing emails do not need to rely on consent. Can only leave 3 stars due to lack of scope when sending emails.
Hi there, EcigZoo. Thanks for taking the time to leave a review for Shopify Email. Shopify Email is mainly meant to be used for marketing purposes, but we understand the value that can be brought to the app by being able to send non-marketing emails to customers. I'm happy to take the feedback you've provided us here to our Product Team for their consideration. I can't say what the result of your feedback may be, but you can feel confident in knowing that the team is aware of your review. Thanks again! -Imogen, Shopify Support
As much money as Shopify earns, they could have spent some time developing an actual quality email app...
Hey, there. Thank you for taking the time and sharing this feedback with us. We'd be happy to pass any suggestions or feature requests along to our development team, please let us know by visiting the Shopify Help Center (https://bit.ly/3cJkx8V). Cheers! -Elias, Shopify Support
It is excellent. So easy to use. I'd highly recommend getting it.
I have sent so many emails already and I love it.
So easy to setup and loved that it automatically incorporated all the colours and logos from my website. Also appreciate the insights in provides in terms of open rates and click throughs.
Awesome App, really enjoyed using it. I have used many email marketing apps in the past. But this is the best
Hey, there. Thanks so much for taking the time and writing this review. We're pleased to hear that you've enjoyed using our app! If you need any assistance, don't hesitate to reach out to our Support team via the Shopify Help Center (https://bit.ly/3cJkx8V). Cheers! -Elias, Shopify Support
This is an easy-to-use app, with a good amount of templates to choose from. It allows you to customize the template too.
Thanks so much for taking the time to leave your feedback here; so glad to hear you're enjoying the app! Cheers. - Brie, Shopify Support
Awesome support by the customer service agent. thanks!
and i love the fact it's free and we can remove the app branding!
Glad to hear it! Thank you so much for taking the time and sharing this feedback with us. We hope you continue to enjoy using Shopify Email. -David, Shopify Email
Seamless, easy, simple. No need for third party email providers anymore. Consider adding more features down the line and I'll give it 5 stars.