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It is actually a quite good basic email sending service.
BUT
Sending email campaigns with always the same sender name in 2024 is crazy. This greatly reduces the open rate. They should definitely allow to edit senders name per each campaign (as every single email campaign sending service allow you to). I would modify the review accordingly.
Until now - the service is just too basic.
Anyone can use the Email App. You don't have to be a tech genius to send a basic email from Shopify. The price/fee after 10k emails a month, is very reasonable.Typing everything out in a separate program like google docs is also super annoying since shopify email doesn't support paste without formatting and trying to format text in ...
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As of right now, i'm still getting used to the app and setting up various processes. I only give it four stars because I'm still learning it. But i would recommend i to another business owner.
Application suddenly throttling emails, not providing marketing reports data and taking days for test emails to come through. Support is every 24 hours and a solution hasnt been found.
Hey there, thanks for the review. If you have an issue with the Shopify Email application throttling the emails that you are attempting to send, we will need to take a further look to advise next steps. You can get in touch with our live support by navigating to the Help Center: https://shopify.link/5bNx.
If you are currently in contact with our live support about this situation, you may be able to ask for an update by responding to the most recent email that you received regarding this. This will notify the corresponding team to provide you with an update. -Ollie, Shopify Support
I don't know SQUAT about email marketing/engagement (I'm brand-spanking-new to E-Comm), so I've been dragging my feet about setting it up. Turns out, it's not as bad as I thought. It's super beginner-friendly. Templates are EASY to customize and
partnered with the Flow app, makes engaging customers through email almost effortless.
EASY TO USE- WOULD LOVE A LITTLE EASIER WAY TO ADD BUTTONS WITH TEXT.
I like the convenience and efficiency of automated email campaigns with customizable templates, along with features that help maintain consistent branding. Being able to preview emails on different devices and access detailed reports on sent emails adds an extra layer of control and insight to campaigns.
I think it gets the job done. I only wish there were more layout design options.
Easy to use, brings in your brand identity, good configuration. Basic, but effective.
Simple to use. Basic app for starting on shopify and building your brand. We could see ourselves using it long term because of it's simplicity.