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I used another tool (brevo) to create an automation for abandonned cart. I left the automation for abandonned cart running in email. I ran a test : put a product to basket, filled in my details and abandonned the cart.
While I did receive an email from Brevo, I did NOT receive an email from the app "email". Nothing in my junk either.
So, this prooves indeed that there is an issue with the delivery of the email with this app.
Hi, thanks for your review. Where deliverability for Shopify Email is concerned, the system will send out emails in batches if your customer list has a large number of email subscribers. This process helps avoid spam filters while improving overall delivery rates, which will ultimately help preserve your reputation with email providers as a sender too.
If you'd like our team to investigate your account and its abandoned checkout emails in more detail however, please contact us here: https://shopify.link/qLKl. Thanks! -Kimi, Shopify Support
awesome, easy
Great so far
Much better than other application
Estou extremamente impressionado com a eficácia do Shopify Email em impulsionar as vendas na minha loja online.
A integração perfeita com a plataforma Shopify permite que eu envie notificações personalizadas para os clientes que visitam minha loja, mas não fazem uma compra, transformando essa oportunidade em uma poderosa ferramenta de marketing.
A capacidade de segmentar os clientes com base em seus comportamentos de navegação e enviar mensagens direcionadas é incrivelmente valiosa.
Agradeço à equipe do Shopify Email por fornecer uma solução tão eficiente e fácil de usar para aumentar as conversões e melhorar a experiência do cliente.
worst for your brand domain! i did everything from my side and call for support to fix the send via shopify email! to customer marketing email.
i dont want to show its send from shopify
Thank you for your feedback! I'm happy to let you know that it is possible to remove the "via shopifyemail" and instead have your emails appear as being sent directly from your sender email domain. In order to achieve this, your sender email address under 'Settings > Notifications' needs to be set up with email hosting. If you're using a third-party domain, you'll need to add Shopify's custom CNAME records and a DMARC policy. If your domain is hosted by Shopify, these records are included. Please contact us again via the Help Center so we can walk you through the next steps depending on where your domain is hosted: https://shopify.link/1w5D. -Sophia, Shopify Support
No "Opt-In" radio button...?
Why isn't there a signup form with an opt-in radio button? This is a legal requirement in the EU.
It prevents us from growing our mailing list through promotions and competitions.
Thanks for taking the time and sharing this feedback. While we're unable to offer any legal advice for the EU or in general, we'd be happy to share your feedback with our development team in regards to having an opt-in radio button. However, for the time being, feel free to check out some of our recommended alternatives: Klaviyo (https://shopify.link/Ao6K), Omnisend (https://shopify.link/Bo5A), Mailchimp (https://shopify.link/Ko3r), or Seguno (https://shopify.link/ypJk).
That being said, it may also be possible to explore some theme customizations and implement radio buttons. Though this isn't something that's supported by our Theme Support, you can consider hiring a developer to assist you if you're not comfortable working with coding languages. Should you need help finding a developer, then we'd recommend taking a look at our directory of certified developers on Shopify Partners (https://shopify.link/rp20). Cheers. -Elias, Shopify Support
Easy to use
Everything related to Shopify is the best of the best!
On the initial age, it is good for learning purpose but if we get more option to customize our email, we are more happy