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I can't send due to an upper limit error even though I haven't sent 5 messages It cannot be used as it is, so please support it.
Hey there,
Charlotte here from Shopify Support. Thank you for taking the time to share your feedback with us.
At the moment, the Shopify Email app has a limit of 5 email campaigns per week. This resets every 7 days at 12:00 pm UTC. You can learn more about this limit here: https://bit.ly/36Uv9i2
I'm really sorry to hear of the struggles you were facing. I would love to talk to you further and better understand the issues you were facing, to see what we can do on our end to help. I will send you an email privately, in order to open up that line of communication!
Best,
Charlotte | Shopify Support
Super simple and effective. Amazingly user-friendly, which i really appreciate. However you cannot edit once it’s been scheduled.
I recently started sending email campaigns using Shopify and it is just brilliant.
Its easy to use, it links with your store so all pictures and text automatically connect to your shop and your emails look so professional. Thank you Shopify.
Funciona bem comigo. Não tenho do que reclamar.
Love it as it is easy. I can easily use it on a day to day wiht all of my customers and potential customers.
I truly stood by Shopify emails vs an email app. I would even refer our friends to Shopify emails instead privy or klaviyo. Since the 4th of July all of my emails have been failing. I have followed every step Shopify customer service has asked me to do and it still does not work. Because of this our sales have decreased and it has been a headache.
I feel like shopify made a ton of updates this summer to the interface and email sales channel and I just wish it would go back to normal.
Unfortunately I am going to be switching to a third party for our email campaigns.
Thank you for taking the time and writing this review. I can certainly appreciate how frustrating issues with your email deliverability can be. We took a closer look into your account and previous support interactions with our deliverability specialists in order to troubleshoot the issue and have detailed next steps. I'll reach out with an email directly to summarize in case you have any follow up questions! - Clare, Shopify Email
This app is very helpful. There are templates already made for you to edit and add your own touch to it. I really like it.
Easy, free, and beautiful email campaign builder. I love how it's connected to our store's products and details off the bat. Rating is 4 stars only because there's essentially zero automation available.
Hey, there. Thank you for taking the time and sharing this great review! We can see how being able to automate Shopify emails further for your campaigns would be a useful feature. We would be happy to share this with our developers for potential updates in the future. Thanks again! -Marty, Shopify Support
top very simple, clear.
It's easy to write an email inn less than a minute
I suggest to give a little more options
Its very easy to use, has most of the things I need to send an Email. But, I would love to have more template options.