レビュー (2,218)

総合評価
4.6
評価レベルごとの件数
  • 評価の71%は5つ星です
  • 評価の17%は4つ星です
  • 評価の5%は3つ星です
  • 評価の3%は2つ星です
  • 評価の5%は1つ星です
編集日:2020年10月5日

I had a hard time using. For exemple there is no way to found how to automate a personalised name for each client of my list. I had also some trouble importing from my list from a .csv file even when using shopify .csv template.

MyRoyalFriend
ベルギー
アプリの使用期間:2年以上
Shopifyが返信しました 2020年10月13日

Hey there!

Claire here from Shopify Support. Thank you so much for taking the time to leave us a review. I'm really sorry to hear of the struggles you were facing with getting the Shopify email app working for you.

I would love to talk to you further and better understand the issues you were facing to see what we can do on our end. I will send you an email to open up that line of communication!

Claire - Shopify

編集日:2020年12月22日

love this! so easy and genius. I think we just might send more emails now that this is so easy. and free!
- thank you

FAITHHAUS
アメリカ合衆国
アプリの使用期間:2年以上
編集日:2024年7月24日

Abandoned checkout automation does not support multilingual features, so all the customer get the email only in one language and it is not translated in each customer's language. THIS IS CRAZY!
Why are you still not supporting multilingual websites?
Shopify Multilingual API has been out for 2 years and this is a native application from Shopify.
You are pressing shopify store owners to use the new marketing automations (abandoned cart, checkout, product page, welcome email...) but still all the template sections inside the Shopify Email creator are only available in one language (the main one).
With the actual situation, we can not use the new automations, we can not use your sections, basically everything is not usable.
I have been waiting and waiting, but still nothing from shopify, no feedback.

Ghidini 1849
イタリア
アプリの使用期間:2年以上
Shopifyが返信しました 2022年10月10日

Thank you for writing your review and for providing us with your feedback on how Shopify Email can be improved. I can understand completely why having more language and translation options would be helpful for your business, and I will be sure to pass your comments onto our development team for review. We appreciate you taking the time to get in touch. -Victor, Shopify Support

2020年10月6日

After Mailchimp revoke I was looking for such App for Email marketing. Shopify's solution is small, compact, and perfectly suitable for small stores and small lists. If you don't have very specific requirements then Shopify Email gets work done nice and clean. I also like the simple drag and drop email designer.

Boldgal.com
インド
アプリの使用期間:2年以上
2023年10月13日

What is happening with Shopify Email? All test emails look horrible- they are either with extremely small text compared to what I set up, or some photos slip away from where it's supposed to stay, or some texts stick too close to other texts. I contacted their online support, but not very helpful. Very frustrating.

EART-GUITAR
中国
アプリの使用期間:2年以上
Shopifyが返信しました 2023年10月17日

Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you're experiencing some trouble with the Shopify Email app. Could you please share a bit more information on what was advised to you? If you haven't done so already, I'd encourage you to follow up with us directly (https://bit.ly/2AWw5VA) for further investigation. - Blair, Shopify Support

2020年9月20日

its great. i tried alot of other apps and they were more difficult than this . the price is great and so far so good.

Blue Falcon Awards
アメリカ合衆国
アプリの使用期間:2年以上
編集日:2020年9月2日

good! easy to use. Everything so far, so good.

theLemiStore
アメリカ合衆国
アプリの使用期間:2年以上
2020年12月27日

this app in my opinion deserve zero but 1 star for better pricing , but everything else is bad. I tried to like it but unfortunately Mailchimp and others offer way much better tools. I do wish Mailchimp didn't delete their app in Shopify. I know there is a tool to connect the Mailchimp account but still you will need to deal with the third party and encounter other issues. If Shopify Mail offer the following suggestions/wishes maybe I will give them a second shot and reevaluate this app: 1) Shopify Mail need more report Analytics tools like the ones in Mailchimp, I don't know who unsubscribed or the visitors count from each country and etc.
2) no bounce report, no report on a lot of things!!!
3) within the composer, there are no many to add on like where are the dividers? why can not control the footer? why not add HTML code like Mailchimp? and so on. Bottom line, this app need a lot to be done and they should since they made changes to their terms which lead maiclhimp leaving the platform. I do hope they add a lot of goodies until then, this app as the current state is very trash (sorry to say that).

HealthPulze
カナダ
アプリの使用期間:2年以上
Shopifyが返信しました 2020年12月30日

Hey there,

Amy here from Shopify Support. Thank you for taking the time to share your feedback with us. Don’t be sorry for your opinion! It’s feedback like this that helps us to improve and grow. I really appreciate such a detailed review. I’m going to follow up with you with an email to open up the lines of communication so I can provide your feedback to my team.


Amy | Shopify Support

2024年3月21日

Muito bom!

Ajuda bastante com a conversão* de vendas e é mais um meio para comunicar com
o cliente!

SawiSoul - CNPJ: 34.885.832/0001-54
ブラジル
アプリの使用期間:約2年
2024年5月16日

Good

Shoppable Fashion
フィリピン
アプリの使用期間:9ヶ月