Recensies (1.843)

Algemene beoordeling
4,6
Cijfers per recensieniveau
  • 68% recensies zijn 5 sterren
  • 18% recensies zijn 4 sterren
  • 5% recensies zijn 3 sterren
  • 3% recensies zijn 2 sterren
  • 6% recensies zijn 1 sterren
23 november 2020

it's ok... shopify charges alot though makes it hard a business to succeed. If shopify cut down some costs it will be better thanks

Shenanigans Hairtique
Verenigde Staten
11 maanden gebruiken de app
Shopify heeft geantwoord 24 november 2020

Hey there!

Amy here from Shopify. I just wanted to take a minute to thank you for taking the time to leave us a review. Im going to send you an email to open up the lines of communication here so I can pass your thoughts on to my developers!

Amy l Shopify

19 april 2023

The app itself is easy to use and gets the job done. However since we do customisation, a personalised product image is created before the client is about to place an order.

In other abandoned cart apps, like Klaviyo, this customised image can be sent to the client (instead of the regular product image), so they are more likely to recover their cart.

Shopify Email does not. While Shopify support told is this is possible, "we just need to manually code it ourselves", we went ahead and paid a developer to code it for us, only to find out it does not allow us to pull this customised image.

So we spent hours setting up our flows, paid a developer a hefty sum to set up the customised product picture integration, only to find out it doesn't work. Great. Thanks Shopify.

Pawsome Prints
Zuid-Afrika
11 maanden gebruiken de app
Shopify heeft geantwoord 22 april 2023

Hey, there! Thanks for taking the time to leave a review. I understand your experience with the app wasn't satisfactory due to the inability to add the personalized product images to the abandoned cart recovery emails. Since this is the case, I'll make sure to share this as a feature suggestion with our app developers. We appreciate your feedback! -Summer, Shopify Support

6 augustus 2023

Was an amazing free app while it lasted. Easy to navigate! However, just recently it has been heavily compressing images uploaded through the email. I used to have fine crisp images, now they are so blurry. Hopefully I can find another email editing app.

Mermaid Haus Jewelry
Verenigde Staten
11 maanden gebruiken de app
Shopify heeft geantwoord 10 augustus 2023

Thank you for getting in touch and letting us know that you've come across this issue with heavily compressed images. We’re happy to report that we isolated the issue and have now fixed it! - Clare, Shopify Email

19 februari 2021

I like the fact that you don't have to spend time to write copy and make creatives for the campaign, the templates are there you just have to make changes to them and you are good to go.

GK Publications
India
15 dagen gebruiken de app
28 september 2020

I used this app to create my newsletters for my Shopify online store and it works great and it's really foolproof since it has instructions for each step. This is really great for beginners, highly recommend.

Qlean by RJ
Canada
15 dagen gebruiken de app
10 juli 2023

I just started looking into the email app and I setup the New Arrivals template. Looks fine on PC, but the mobile version is really bad. Narrow columns of text with words broken up. How can a seller be expected to send that to a customer?

Am I missing something?

Pulsewidth Faucets
Verenigde Staten
Ongeveer een jaar gebruiken de app
Shopify heeft geantwoord 28 juli 2023

Thank you for taking the time and writing this review. We certainly appreciate how it can feel to discover issues using the app. We’re happy to report that we isolated the bug that was causing formatting issues on mobile and have now fixed it. - Clare, Shopify Email

7 november 2022

Easy to use, but I'm not gonna lie, the customization options are horrible and very limited. There's no way to make your campaigns eye-catching, and they always turn out looking incredibly dull because of the rigid personalization features. It's very blocky. It kind of defeats the purpose of having a newsletter, especially when it's supposed to draw customers in. It just comes off looking very cheap.

Sugoi Styles
Verenigde Staten
Ongeveer een jaar gebruiken de app
Shopify heeft geantwoord 28 december 2022

Hey there, Sugoi Styles. Thanks for taking the time to leave us a review for Shopify Email. We appreciate the feedback you've provided us here. We're always looking to improve our product offerings, and we're always updating Shopify Email to make it a great option for folks looking to create effective marketing campaigns. Feedback like yours helps us achieve a better product - so I'm happy to share your review with the team so they can consider the sentiment you've shared. Regardless of what option you decide to go with for email marketing, I wanted to provide you with a resource on building great newsletters for your customers. You can access that resource using this link here: https://bit.ly/3YSlAJx. Thanks again! -Imogen, Shopify Support

15 april 2023

Amazing app. Saves us alot of money versus using something like mailchimp. Wish there was a way to add emails via HTML only.

Fusion Motorsports USA
Verenigde Staten
15 dagen gebruiken de app
Shopify heeft geantwoord 18 april 2023

Thank you so much for writing your review and I'm delighted to hear that the Shopify Email app has saved you money. We appreciate you taking the time to share your feedback and I'll be sure to pass it along to our developers. -Mac, Shopify Support

29 november 2021

I thought the app worked well till I decided to run reports. Reports showed no info for me apart from the fact that everything was 0: 0 emails reached, 0 emails opened, etc.
Is there a problem with the app?

JOSEPH HENRY 1895
Canada
11 maanden gebruiken de app
Shopify heeft geantwoord 30 november 2021

Hi, there. Thank you for taking the time to leave this review, we are sorry to hear you experienced this issue. It is tough to determine if there was an issue with your campaign activity or if this could be just a delay for the metrics to appear since it can take several hours to send full information.

This is referenced in our Shopify Email FAQ guide here: https://bit.ly/3d3a7jx. Therefore, I would recommend reaching out to our support team directly https://bit.ly/2AWw5VA so we can take a closer look into this with you. Thanks again for your review! -Marty, Shopify Support.

5 oktober 2020

Used shopify app to create my online store. It was fairly easy to use and customize. Liking my experience so far!

Momina Collection
Canada
5 maanden gebruiken de app