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Great and very easy to use and navigate. I would highly recommend using Shopify Email. It's also nice how they give you monthly free emails.
The product is quite raw. A lot of functionality is missing. Navigation is not user friendly. 1) It's impossible to segment audience based on the product purchased in order to create detailed marketing campaigns 2) There is no way to clean database, Shopify does not provide ANY bounceback emails details + reported as spam details. 0. 3) Usability of data display is questionable. Overview only shows data from 30 days. If I send emails every month I want to find the most successful email campaign - there is no way to do it. Just open each one, select the dates...etc
Hey, there. Thank you for taking the time and sharing this feedback with us! It is currently impossible to segment the audience based on the product purchased in order to create detailed marketing campaigns - this is correct but something we are looking at currently! We do not publicly provide bounceback emails details + reported as spam detail but this is also something we are looking into. Our live support team can provide these bounceback emails to our merchants, however. As for overview data, This is quite basic for all overviews, it is just a snapshot.
These are all fantastic points, some of which we are actively looking into, however, I would be happy to share this feedback with our developers for further consideration. Thanks again for your review! -Marty, Shopify Support.
It so very simple to use I love it thanks Shopify. I have never used an email marketing page that's. Easy like that.
I have used many email platforms before. I loooooved this. Thank you, thank you thank you. Love you guys
I like it bit wish there was more options for email templates and that the emails didnt show so narrow.
Hey there,
Charlotte here from Shopify Support. Thank you for taking the time to share your feedback with us. Our team is consistently working to improve the app and add functionality to suit our merchants needs. I'm going to follow up with you with an email, to open up the lines of communication here, so I can provide your feedback to my team.
Best,
Charlotte | Shopify Support
I am a newbie, so i love how this app has a few marketing templates to get you started on what you want to do. It was nice and simple, easy to adjust to my brand.
Automated emails don't send, causing me to miss out on a number of sales. Shopify also can't fix it.
Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. I understand there's been issues setting up an automated email workflow and I took a look at your account to troubleshoot what might be causing the problem. The 'Customer subscribed to email marketing trigger', which is used in our 'Welcome new subscriber' automation, only works with customers created through the Online Store footer email sign up form or the Shopify Forms app. Since there was a 3rd party pop up app adding customers within your account, the trigger did not respond to new customers created. I'll send an email directly in case you have follow up questions on how to set this up going forward! - Clare, Shopify Email
We are small businesses, You Big. We pay you monthly usd $ 79 and usd $ 200-500, per transactions (done by computer and bots). Could It be an plus for your costumers? Big companies are bigger when they add worth to their clients.
Hi, there. Thank you for taking the time and sharing this feedback with us. We can appreciate your interest and support for Shopify Email, and we'd be happy to pass your suggestion along to our developers. Cheers! -Elias, Shopify Support
This app integrates well with shopify and my store and has an easy to use editor. However, after using this app for the past year, it has suddenly gotten VERY buggy. It shuts down multiple times while I am editing my emails and no longer lets Grammarly review the text content - so I have to export it to another screen outside of the app to even spellcheck an email. It is extremely frustrating. I am looking at other options since I have really hit my max of dealing with frustrations on this. Also, tech help did not even respond to my request.
Thanks for your review. This is something we'd like to help you with, so if you're still experiencing glitches and crashes, please contact us at https://bit.ly/2AWw5VA - Felipe, Shopify Email team
I used this app to help market an event. I liked the familiarity of it. It would be nice if you had more choices for fonts.