Shopify Email , 1 012 avaliações

Avaliação geral
3,8
Pontuação por nível de classificação
  • 63% das classificações são de 5 estrelas
  • 17% das classificações são de 4 estrelas
  • 7% das classificações são de 3 estrelas
  • 4% das classificações são de 2 estrelas
  • 9% das classificações são de 1 estrelas
13 de setembro de 2023

Look y'all...this is a free app. I'm so appreciative that I'm not spending $175/mo for an unamed confusing email marketing system that also is weird and clunky. The simplicity of this app is it's charm and it's thorn. Do I wish I could adjust padding (PLEASE, yes) Did I increase my abandoned cart and browse conversion rate to almost 30% since using it for a couple months? (also yes) I create lovely images in canva, pop them into an image block and go on my way. It works, it's free and saving me $175+ monthly. Thats 5 rings I don't have to make and sell every month. Thank you!!

HAWKHOUSE
Estados Unidos
About 2 years usando a aplicação
20 de novembro de 2023

Love it! Would be nice to have an email list validator to clean up our list. Or a theme template to ask if people still want to be on the list. Basically a way to clean the email list for better deliverability. Thank you!

GARÇON
Canadá
Over 3 years usando a aplicação
17 de novembro de 2023

Simple and effective solution. Needs more in depth analytics and features. Otherwise, it gets the job done very well.

MostraCoffee
Estados Unidos
12 months usando a aplicação
19 de setembro de 2023

Ease of Use:
What I love most about this app is how easy it is to use. Even if you're not tech-savvy, you'll have no trouble getting the hang of it

Favor Graphics
Vietname
Over 1 year usando a aplicação
13 de outubro de 2023

What is happening with Shopify Email? All test emails look horrible- they are either with extremely small text compared to what I set up, or some photos slip away from where it's supposed to stay, or some texts stick too close to other texts. I contacted their online support, but not very helpful. Very frustrating.

EART-GUITAR
China
Over 2 years usando a aplicação
Questão respondida por Shopify 17 de outubro de 2023

Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you're experiencing some trouble with the Shopify Email app. Could you please share a bit more information on what was advised to you? If you haven't done so already, I'd encourage you to follow up with us directly (https://bit.ly/2AWw5VA) for further investigation. - Blair, Shopify Support

21 de setembro de 2023

We love the overall simplicity and useability of the native Shopify Email app. The sync from branding saves a bunch of time so you don't have to reconfigure that multiple times. 10,000 emails per month is plenty for us right now!

The only thing preventing me from giving this a 5 star is being forced to use the same email address as setup in the store. I know it's convenient since it is all synced from the main settings of the store, but if I can sync the branding and then change it why can't we sync the from address and change it if desired?

Apocalyptic Rations
Estados Unidos
5 months usando a aplicação
Questão respondida por Shopify 26 de setembro de 2023

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. We can completely understand the benefit of having that as a feature for the app. I've gone ahead and shared your feedback with our developers to consider in future updates. - Blair, Shopify Support

11 de novembro de 2023

I cannot load the email app to edit my emails in a VERY important workflow. Every time I click the email app or try to edit an email from the workflow, the webpage just hangs. Why is this so poorly implemented when it's such an important feature to this service? You guys really need to improve this, I'm seeing reviews of the same problems from 2020, it's nearly 2024. Fix this.

Modern Yoyos
Estados Unidos
7 months usando a aplicação
Questão respondida por Shopify 13 de novembro de 2023

Thank you for taking the time and writing this review. We certainly appreciate how it can feel to discover issues using the app and want to do what we can to isolate the problem you're experiencing. I'm going to follow up with you via email to get some more information so we can identify the issue. - Clare, Shopify Email

2 de agosto de 2023

Shopify Email is really, really amazing! Super fast, clean and easy to use. The only thing I wished, is it had included its own landing page for opt ins, embed forms or pop ups so I can offer a freebie/discount code to capture leads. If this happens, I will move my whole email marketing into Shopify. Please consider adding this option!

Eco Shop
Nova Zelândia
Over 2 years usando a aplicação
Questão respondida por Shopify 10 de agosto de 2023

Thanks for taking the time to write a review. I can certainly see the benefit of adding these features to the Shopify Email application! With that being said, I am going to provide this as a suggestion to our developers to include. We appreciate you reaching out and providing this feedback. -Ollie, Shopify Support

22 de setembro de 2023

I have been using this for 6 months now and it has NEVER sent more than a handful of emails despite lots of unuseful techno wizard explanations from shopify help. I have a list that is 98% opted in and their solution is to segment the list further. This is not something my business naturally does as it is very niche and there is no key data in which to do this other than alphabetically.

I discover from the help that although the app allows you to send 10,000 emails a month, you cannot send more than 1,000 per day. So if you have a list of 7,000 and want to send one email to all per month, you have to import seven different lists as the shopify app doesn't allow segmentation into groups of 1000.

Definitely something to be aware of.

Stickers4Walls
Reino Unido
8 months usando a aplicação
Questão respondida por Shopify 26 de setembro de 2023

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. We can completely understand the benefit of having that as a feature for the app. I've gone ahead and shared your feedback with our developers to consider in future updates. - Blair, Shopify Support

1 de setembro de 2023

I truly stood by Shopify emails vs an email app. I would even refer our friends to Shopify emails instead privy or klaviyo. Since the 4th of July all of my emails have been failing. I have followed every step Shopify customer service has asked me to do and it still does not work. Because of this our sales have decreased and it has been a headache.

I feel like shopify made a ton of updates this summer to the interface and email sales channel and I just wish it would go back to normal.

Unfortunately I am going to be switching to a third party for our email campaigns.

Sunkissedcoconut
Estados Unidos
Over 3 years usando a aplicação
Questão respondida por Shopify 8 de setembro de 2023

Thank you for taking the time and writing this review. I can certainly appreciate how frustrating issues with your email deliverability can be. We took a closer look into your account and previous support interactions with our deliverability specialists in order to troubleshoot the issue and have detailed next steps. I'll reach out with an email directly to summarize in case you have any follow up questions! - Clare, Shopify Email