Avaliações (2 338)

Avaliação geral
4,6
Pontuação por nível de classificação
  • 71% das classificações são de 5 estrelas
  • 17% das classificações são de 4 estrelas
  • 5% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 5% das classificações são de 1 estrelas
15 de março de 2021

easy to use, very intuitive interface.
Not code knowledge required, so anyone (even me!!) can use it...

Sweet Spell Candles
Espanha
Mais de 1 ano usando a aplicação
6 de outubro de 2020

Really easy to use! Enough customizable options. Really great for basic use. It does need more template options.

Atamiki Beauty
Aruba
Aproximadamente 1 mês usando a aplicação
1 de outubro de 2020

Perfect for staying in contact with my customers! Its a great way to send your customers discounts and to see new arrivals

Mollie's Boutique
Estados Unidos
Aproximadamente 1 mês usando a aplicação
10 de abril de 2021

its good one from now...
the mails are grate and easy to add or delete things
ita all i test from now

GameS
Espanha
Aproximadamente 1 mês usando a aplicação
27 de março de 2023

Worst app i've ever used. It keeps sending out an automated email to my customers post purchase that I did not authorize! Even when I delete this app it keeps sending them out. Please stop sending automation emails!!!!

Brwn Luxe
Estados Unidos
Mais de 2 anos usando a aplicação
Questão respondida por Shopify 2 de abril de 2023

Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you've had a negative experience using Shopify Email. To confirm, are you referring to the email confirmation that customers receive after placing an order? If you haven't done so already, I'd encourage you to connect with our Live Support so we can take a closer look: https://bit.ly/2AWw5VA. - Blair, Shopify Support

15 de dezembro de 2020

Great app so far, love the ease of use and how simple it is to navigate and change features that you would want to include in your emails

NatxCustomStyle
Estados Unidos
Aproximadamente 1 mês usando a aplicação
Editado a 24 de julho de 2024

Abandoned checkout automation does not support multilingual features, so all the customer get the email only in one language and it is not translated in each customer's language. THIS IS CRAZY!
Why are you still not supporting multilingual websites?
Shopify Multilingual API has been out for 2 years and this is a native application from Shopify.
You are pressing shopify store owners to use the new marketing automations (abandoned cart, checkout, product page, welcome email...) but still all the template sections inside the Shopify Email creator are only available in one language (the main one).
With the actual situation, we can not use the new automations, we can not use your sections, basically everything is not usable.
I have been waiting and waiting, but still nothing from shopify, no feedback.

Ghidini 1849
Itália
Mais de 2 anos usando a aplicação
Questão respondida por Shopify 10 de outubro de 2022

Thank you for writing your review and for providing us with your feedback on how Shopify Email can be improved. I can understand completely why having more language and translation options would be helpful for your business, and I will be sure to pass your comments onto our development team for review. We appreciate you taking the time to get in touch. -Victor, Shopify Support

Editado a 1 de fevereiro de 2023

The email builder can feel a bit wonky. For example it often gets no result when searching for a collection to add to a link and when you try to add a section using the "+" button next to a section it always gets added at the bottom of the page so you then need to reposition it. There's also a glitch that kicks you out of the editor and back to the main app page which happens pretty often. There's been no new updates since I original posted a review in May 2022 and the issues are still there. I'm reducing the star rating because it looks like Shopify won't be updating regularly. Would also be good to be able to have a "Show email in browser" button in emails.

Frames Footwear
Nova Zelândia
Mais de 2 anos usando a aplicação
Questão respondida por Shopify 13 de junho de 2022

Thank you for taking the time to write your review and I'm glad to hear that you've made use of Shopify Email to connect with your customers. We appreciate the feedback that you've shared with us here and I will be sure to communicate your comments to our development team. -Victor, Shopify Support

27 de dezembro de 2020

this app in my opinion deserve zero but 1 star for better pricing , but everything else is bad. I tried to like it but unfortunately Mailchimp and others offer way much better tools. I do wish Mailchimp didn't delete their app in Shopify. I know there is a tool to connect the Mailchimp account but still you will need to deal with the third party and encounter other issues. If Shopify Mail offer the following suggestions/wishes maybe I will give them a second shot and reevaluate this app: 1) Shopify Mail need more report Analytics tools like the ones in Mailchimp, I don't know who unsubscribed or the visitors count from each country and etc.
2) no bounce report, no report on a lot of things!!!
3) within the composer, there are no many to add on like where are the dividers? why can not control the footer? why not add HTML code like Mailchimp? and so on. Bottom line, this app need a lot to be done and they should since they made changes to their terms which lead maiclhimp leaving the platform. I do hope they add a lot of goodies until then, this app as the current state is very trash (sorry to say that).

HealthPulze
Canadá
Mais de 2 anos usando a aplicação
Questão respondida por Shopify 30 de dezembro de 2020

Hey there,

Amy here from Shopify Support. Thank you for taking the time to share your feedback with us. Don’t be sorry for your opinion! It’s feedback like this that helps us to improve and grow. I really appreciate such a detailed review. I’m going to follow up with you with an email to open up the lines of communication so I can provide your feedback to my team.


Amy | Shopify Support

Editado a 28 de dezembro de 2020

I used this app to send a email to let my subscribers know my online store is now live....it was super easy, the email was already drafted all I had to do was make changes where I needed and hit send.....thanks shopify!

MsHDesigns and Supply
Estados Unidos
Aproximadamente 1 mês usando a aplicação