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Covering many basic properties of forms functionality it does allow to collect data. But the lack of making translations to the fields or changing styling is despite of many requests in forums a bit of a statement of not listening to urgent customer needs or thinking functional scenarios completely through.
****UPDATING MY REVIEW****
They fixed the bug where you cannot uncheck required so updating to 3 stars.
Very limited customization and no easy way to customize css do to its use of a custom element and a shadow DOM, so you cannot just add css to control the form and any form you make will not match your existing website css but will have its own css that cannot easily edit.
There also appears to be a bug where you cannot uncheck required for First name and Last name fields.
Hi there, thanks for sharing your feedback. We fixed the bug that was preventing you from making first name/last name fields required.
Currently, adding css customizations isn't possible. This is an area we've heard feedback around and are looking at ways to improve the design flexibility of forms. For now, customizability is limited to the options in app.
- Kyle
Simple forms that are easy to get going but the lack of being able to add CSS styling or other basic layout options is a definite drawback. Works fine for basic forms.
Love how it integrates nicely with shopify emails, shopify flow, shopify discounts and allows easy tagging (which you'll use for flow). Love that its free! Once a template was created in the theme customiser, it was straightforward to add the app block and then input the app ID so it appeared on the page.
Looks great and simple to use. Sure there are some features not available but it works well and integrates perfectly.
Good as a pop-up form. So would give it a 4.
Lacks in functionality though, would be great if their was more integration with Shopify to allow:
- Custom Contact Forms
- Integration with Email for post purchase form as an example
Given its a Shopify App, I expected a bit more basic functionality.
Hi there! Thanks for the review.
This should actually be possible. Try creating a custom inline form, saving it to a page. Then add a link to that form from your email. I hope that helps!
- Kyle
There is not a "testing" option, so my test form submissions are logged into my account permanently (not a dramatic issue but frustrating to lack control of the data).
Shopify Support was supportive, but is not able to remove them. There are no overrides available.
Lacks a few simple features and flexibility. But it still good.
Love how it integrates nicely with shopify emails, shopify flow, shopify discounts and allows easy tagging (which you'll use for flow). Love that its free!
However, it's a bit of a learning curve for beginners as there aren't a lot of video resources/ tutorials when it comes to integrating it with other shopify apps, and using tags.
Also CSS design changes are limited, as the app doesn't allow targeting for CSS within the forms. I was able to target the section/container the form lives in and do some design stuff there, but thats about it. You are stuck with the design options the app gives you in the editor (which is sufficient for most forms).
Unbelievably useless App. Sure, it collects data and collects it in Shopify, but it's metadata, which is inaccessible by external no-code tools like Make/zapier. Regardless of what you do the apps cannot read the metadata within Shopify to extract data to tools like Airtable, which are vastly superior database tools.
Shopify decided to make it nearly impossible for non-coding people to use form submission data outside of Shopify, therefore this app is useless. IT shouldn't even be an app in the first place and should be fully built into Shopify from the jump, allowing for access to form data for external use. Yuck.
The form also likes to glitch and not submit when it feels like it.
Hi there! Thanks for your review.
There are ways to export this data out as each new submission comes in. You can read more about that here > https://help.shopify.com/en/manual/promoting-marketing/create-marketing/forms-app/flow
Flow also lets you export that data to external systems through something like a HTTP request, giving you another way to send and export the data. Or perhaps exporting to google sheets is a viable option for you.
-- Kyle