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I have nothing but amazing things to say about Tapcart! The representatives that I interacted with through-out my process were Ryan, Nicolette, and Cole. First I would like to start off saying how fast and seamless the process was. I had a very tight time line and they helped me achieve my goal. Getting set up in the Apple and Google Play stores were extremely easy. Tapcart integrates with your website great! It's user friendly and updates in real time which I really enjoy and is essential to my business. Another thing that really stuck out to me was that in about 30 days after launch they follow up with you to talk strategies on how to maximize your growth using the app. Within the first two weeks of launching, I have already seen an increase in growth and customer retention. 10/10 would recommend.
This is the best app I have got on Shopify. The customer service is brilliant. Fast and very knowledgeable. Looks very professional.
Very pleased with the high level of customer service and follow thru I received from Val at TapCart. All of my inquiries were thoroughly addressed in a timely and efficient manner. I appreciate the hard work, clear communication and promptness in assisting with my project.
Thanks again Val and the Tapcart Team.
We got started with TapCart to create a mobile app for our customers to order even easier with us. The team at TapCart is wonderful - especially Val. She is so responsive and helpful to all of our questions. We are very happy with what TapCart has enabled us to create to better our customer service experience and look forward to seeing how this enhances our business.
Highly recommend Tapcart. They're a tech platform that actually live up to their promised timelines. I was very impressed with the onboarding service. Quick response times and great efficiency in execution. It truely was an easy and quick experience to get an app live.
This app makes it easy for any business to have their own mobile native app on Google play store and Apple app store. Great company to work with, would highly recommend them.
Perfect app , very useful , not a waste of money, customer service is fantastic and they offer help, definitly recommend
I really like the app's concept and the design of the app. It's clean and easy to use from my end. They did a great job with designing it and getting it on the app stores. However, there is a serious lag when you update products or quantities (from sold out to in stock). There's no way to refresh the app (no long swipe down) so you have to force close and reopen which sometimes fixes the problem. If you go into the view collection area of the app and play with the sorting feature it will sometimes provide an accurate view of the site in certain sort (best selling, a-z, etc) selections but not in others. I've gone round and round with Tapcart about this and they always blame shopify cache/api. If you are a shop that doesn't sell out or change product collections frequently, tapcart will be just fine. It's not a good look for my company as it's already annoying customers and we aren't even selling as quickly as we usually do. I'm going to hang on to it for awhile and let tapcart try and fix the issue- I'll update accordingly.
Great App!! Our IOS and Android Apps were up and running in no time. It very easy to design and it was a breeze going through the Apple Store and Google Play approval. Cole, you are awesome!! Thank you Tapcart.
Nicole and her team are amazing. We had a super crunched deadline to get our app up and running and they killed it. The communication was on point which is very important to us and they have answered every concern and jumped on changes immediately.
Thank you for your 5-star review! We love that you enjoyed your implementation experience with Nicole and our team! Excited to watch your app continue to grow!!